Broadly Reviews 2

TrustScore 3 out of 5

2.9

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Broadly helps local, small businesses grow through reviews and referrals. We help small businesses by following up with their customers, identifying promoters and detractors, and then asking promoters for reviews/referrals and for private feedback from ...


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2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Watch out

Watch out, these guys are sneaky & will pull the classic “bait & switch” on you. They will also make unauthorized charges on your credit card. I answered an ad from their sales department & was promised a no obligation 30-day trial, no contract, money back guarantee if not satisfied for $39.99. The very next day they start scheduling me for virtual meetings with their tech department to discuss online features for my business. I was connected to a guy who said he did all the coding & promised me everything under the sun for $200 a month. I told him I wanted to complete the 30-day trial before jumping into anything more expensive. A day after that, my credit card gets charged for $200! I called their customer service & told them to terminate my services immediately & to refund my money. A half hour later their tech guy texts me wanting to know what was wrong. I told him I had canceled service after just 2 days because of false promises made by sales & himself. I stopped the credit card payment & canceled the card. A week later my bank sends me a new card with a completely different account number. And this is where something weird happens. Broadly charges my brand new card for an additional $199.99 without me telling them the number! Somehow they hacked my new card information! Fortunately my bank flagged it as fraudulent & did not pay the $199.99 & I put in a fraud claim for the original $200, but never got the $39.99 back. So from Oct 21st through Nov 10th, way less than 30 days, they tried to charge me $439.98 on two of my credit cards without permission & I have had to replace both cards again! Watch out for these guys. They’re sneaky.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

Very pushy

Very pushy, wants you so sign up and pay on the phone before you get a chance to check them out. I did look, many bad reviews on other places. Their response is even Disneyland has bad reviews.

January 16, 2025
Unprompted review

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