Broadview Shading Solutions Ltd Reviews 384

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, such as blinds, shutters, and awnings, noting their excellent appearance and craftsmanship. The service, from initial consultation to installation, is frequently described as professional, efficient, and friendly, with many appreciating the staff's helpfulness and attention to detail. However, some customers also noted issues with pricing, finding certain products or repairs to be expensive. A few people experienced delays in installation or product delivery, and some reported dissatisfaction with after-care service, particularly regarding repairs or replacements.

What people talk about most

Product

Clients share positive opinions on product quality and appearance. Many reviewers are delighted with how... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional and... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the fantastic quality of blinds and... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing to be keen,... See more

Based on these reviews

Rated 4 out of 5 stars

Knowledgeable estimator and good communication from the company. Excellent blinds that fit neatly inside the tilt and turn windows. The fabrics we chose initially we were told were not available s... See more

Company replied

Rated 4 out of 5 stars

All was well except a blip in communication. the delivery was delayed and we were told. Again the delivery was delayed due to the delivery company, we were told did not fullfill their promise and deli... See more

Company replied

Rated 4 out of 5 stars

Lovely shutters, few issues but nothing that wasn’t quickly and efficiently rectified. Good communications. Would recommend.

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garage Door Supplier
  5. Garden Building Supplier
  6. Window Treatment Store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We placed an order for window blinds…

We placed an order for window blinds for our new office building and right from day one the service was fantastic with prompt feedback and keen pricing.

These blinds were fitted yesterday and look fantastic.

The fitting team were amazing too in that they went above and beyond to make sure everything was perfect before they left.

All in all a company that I would highly recommend.

April 9, 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Simon what an Excellent Review of us. All at Broadview are delighted and we hope to see you again soon.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent service and product

Very happy with every aspect of the service provided by Broadview, from visiting the showroom for advice, to getting the finished window blind, which is lovely.

March 27, 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Wow what an Excellent Review of us we are delighted.
Thank you so much.
From All at Broadview Shading Solutions

Rated 5 out of 5 stars

Beautiful shutters

We wanted interior shutters for the lounge. The salesman explained all the options so we picked a date for fitting and had them installed. Extremely happy with the shutters and the company, would recommend them.

March 4, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Richard, your 5 star Excellent review means alot to us and we are delighted you will recommend us.
We do hope to see you again in the future.
Kind Regards
The Broadview Shutters Team

Rated 5 out of 5 stars

I recently had blinds and shutters…

I recently had blinds and shutters installed in our new build home and we couldn’t be happier with the final result!
From start to finish, the service was professional and friendly. A special mention has to go to Will, who came out to take all the measurements. He was thorough, knowledgeable, and took the time to explain all our options clearly. It gave us real confidence that everything would fit perfectly – and it absolutely did.
The quality of both the blinds and shutters is fantastic. They’ve completely transformed the look of our home and added that perfect finishing touch we were hoping for. The installation itself was smooth and tidy, and everything fits beautifully.

Our only slight complaint was the wait time – it took around three months for the shutters to be delivered. That said, once they arrived and were fitted, we could see they were worth the wait.

Overall, we’re really pleased and would definitely recommend!

March 2, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review of the experience you had with us regarding your recent shutters installation from Broadview. We are delighted with the result and pleased that you are too.
Thank you for your buisness and we hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Very good

Very efficient

March 4, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you your review is very important to us and we are delighted you have left us a 5 star review.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

efficient and friendly service would…

efficient and friendly service would strongly recommend

January 28, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent review of us .
Regards
From All The Team at Broadview Shading Solutions.

Rated 5 out of 5 stars

Excellent experience

Excellent experience - From survey to installation

February 27, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We appreciate your 5 Star review thank you for your business and we hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Great experience and very happy

Great experience and very happy with the outcome. Fitting was professional and fitters were nice and tidy and the shutters look really nice. Also had awning fitted and although weather hasn’t meant we could use it yet, we are very happy with how neat it looks on the outside of the property.

December 23, 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent 5 star review we hope you are enjoying your new shutters and Brustor awning installation.
We hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish and a great price.
This is the first time I have used Broadview and would certainly recommend them.
Sadly in today’s busy world customer service can fall short but not with Broadview the whole process was excellent.
Thank you

February 16, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We appreciate your Excellent 5 Star Review of your experience with us. We pride ourselves on value and service. Thank you for trusting in Broadview Shading Solutions
Kind Regards
The Broadview Team

Rated 3 out of 5 stars

Great shutters but what a shame

Great shutters but have had to wait months for the job to be finished, still not finished yet, now told 9th march .Not really acceptable as started the job early December 2025.

February 25, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review. We understand the final trims were outstanding but have been installed now and it is completed 9th March. We apologise the order suffered a delay which was investigated and resolved with a supplier. Thank you for bearing with us and we appreciate your review.
We do hope to see you again in the future.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Good company

Two first class men who carried out a first class job and cleaned up after , please thank them again

February 9, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We love to do a first class job thank you for your excellent review.
Regards
The Broadview Team

Rated 5 out of 5 stars

All good !

Great personal service. Quick and efficient.

January 29, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for chosing Broadview Shading Solutions and leaving us a 5 Star review. It is appreciated.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

We returned to buy more shutters from…

We returned to buy more shutters from Broadview as the whole experience is great. Great friendly contact, prompt measurements and ordering options then beautiful fitting to the highest cleanest standards. The value is good for the quality you get. Thanks to all

February 25, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you so much for your 5 Star review of us. Our Shutters Team do aim for perfection and it is very pleasing to hear you had a great experience with us.
We hope to see you again in the future.
Kind Regards
From all the Team at Broadview Shading Solutions

Rated 5 out of 5 stars

Would highly recommend

Really good service from start to finish with the salesman providing good clear details of the products available, the fitters were polite and very efficient and left everywhere clean and tidy.
The price was reasonable with several payment options. All the people I dealt with were very professional, helpful and polite.

February 11, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you very much indeed for reviewing us with 5 stars an excellent review status. It is very much appreciated and we hope to see you again in the future.

Kind Regards
The Broadview Shading Solutions Team

Rated 5 out of 5 stars

A great company and service

We have used Broadview many years ago for our previous conservatory blinds which lasted very well.
We shopped around but Broadview provided the best quality product at the best price. We are delighted with the blinds and precision of the fitting.

February 9, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank your for reviewing us with a 5 star Excellent review of your blinds and the fitting. The Team at Broadview Shading Solutions are pleased that you are delighted.

Rated 5 out of 5 stars

Great Service from Beginning to End

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and gave us a rough timescale for fitting.

Fitting day came and aside from the guys knocking on the door we didn’t know they were here. They were very, clean, tidy and quiet throughout. As for the shutters themselves, they’re outstanding.

It’s money well spent and we are taken aback how much bigger the rooms look.

February 16, 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

It is very much appreciated. Wow what a positive and glowing review of your experience ordering shutters, the service you received start to finish and that our fitters did an outstanding job. This is really important to us.
Thank you
We do hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 2 out of 5 stars

Poorly fitted, "A quote from there own team"

Enjoyed 2 weeks before it failed the first time, being repaired with a whack from a hammer.
Failed again after 18 months, which was covered under warranty, but still had to pay, £150 for 5 minutes work. The reason for the failing was a very poorly fitted arm pinching the cable.
I would NOT recommend using this company.

July 17, 2025
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Hello Mike,
Thank you for your review where our warranty manager has reviewed your case and been in touch with you. We operate a fair policy with product warranty and call outs and as you are aware from your original warranty we make call out charges to cover the labour aspect not covered by the product warranty however we found it fair in your case to refund the call out fee in full and are disappointed with your review when full fairness has been offered.
We do hope to see you again as we assure you of our best intentions at all times.
Best Regards
The Broadview Team

Rated 1 out of 5 stars

A very disappointing visit to their office.

We called into their Poole showroom in Hatch End Lane on the Nuffield Estate and explained that following renovation work on our house we are now looking for replacement blinds or curtains with electric tracks for the rooms.

The lady in the office was very pleasant but for reasons best known to herself appeared to decide that we would be unable to afford their prices as they used “premium high-end” tracks, which are very expensive, apparently - this without finding anything more about us or even enquiring about our budget or scope for the work.

When we asked for a very approximate idea of the magnitude of the costs (so that we could decide for ourselves) she said she’d have to contact their supplier. It was surprising that despite being their stock in trade, they were unable to provide more information about costs etc.

We felt we had completely wasted our time making the trip to see Broadview Blinds.

January 12, 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Dear Stephen,
Thank you for your review and we regret that we were not able to offer you a price at the time of enquiry in our showroom. We do offer a fully made to measure supply and install service for our ranges of interior blinds and powered curtain tracks. Usually guideline prices are available and then confirmed subject to survey or supplied specification. We apologise that you did not receive guideline pricing or this guidance during your visit from our showroom staff.
This was addressed and we thank you for your feedback and hope to see you in the future.
Thank you
Broadview Shading Solutions

Rated 5 out of 5 stars

The team initially showed up at the…

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave, he noticed a minor dent in one of the metal slats. He promptly addressed it by arranging for a complete replacement of the blind, not just the single slat. To me, this is what excellent service looks like. Much appreciated!

January 2, 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review of your experience with us.
It is much appreciated and we hope to see you again in the future.
Kind Regards
The Broadview Blinds Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look