Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them. Although it probab... See more
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Beyond the initial order confirmation email I was never emailed again. I received no emails about the items being shipped or even delivered. The items just showed up and the at was the end of it. I’m... See more
Excellent site with reviews and good product photos and descriptions helped me decide to purchase the envy prodigy s8 retro for my 11 yr old. The basic ground shipping was fast arrived in 2 or 3 days.... See more
The service and quality at Broadway scooters is a cut above the rest!! The company provided stellar rare service and personally called me to verify parts ordered for our custom scooter. Rather than ju... See more
Company details
Information provided by various external sources
Broadway Pro Scooters - Complete line of Scooters, Parts & Accessories. Shop from our wide selection or build your own Custom Scooter. Visit us online or at our NYC store.
Contact info
386 Broadway, 11211, Brooklyn, United States
- 718-289-0811
- info@broadwayproscooters.com
- broadwayproscooters.com
4.5
Excellent
1K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome Product
Awesome product and a great company. I have purchased multiple scooters and parts in the past and was always satisfied.
Also, always had great communication.
December 28, 2023
Excellent scooters
Excellent scooters, my children are happy, everything arrived very quickly. quality and professionalism!
December 17, 2023
Their customer service is top notch
Their customer service is top notch. They will actually call you and help with exactly what you need(I have no idea and my son is not 100% sure). Great selection and prices. Delivery is fast!
September 17, 2023
Great communication when I contacted…
Great communication when I contacted them about shipping confirmation. Fast shipping and great prices. My son loves his scooter.
December 9, 2023
Great service and prices!!
Great service and prices!!! You guys are awesome. Only tip I would recommend sending stickers with your shipments I'd have slapped some stickers at my local. next order tho I'll definitely order some myself because you've earned a repeat customer for sure!
December 29, 2023
Amazing customer service
Ordered a bike 2 days before Christmas. I ordered overnight, but due to the weekend UPS wouldn’t deliver in time. Someone from the company called me, explained the issue, and suggested we try FedEx ground since my state was so close. It worked, and my Christmas gift arrived on time! Definitely went above and beyond.
December 22, 2023
Fast shipping
Fast shipping, responsive customer service when I needed a tracking number. Best prices as well.
November 29, 2023
100% 5-stars! Great Experience!
Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them.
Although it probably won't happen, I'd love to see Broadway reopen their retail shop again. We would definitely become on-site patrons.
December 22, 2023
Great Service and delivers as promised
Ordered Balance Bike for our Granddaughter. Fast efficient shipping. Arrived as promised. Very happy with the bike and she loved it!
November 26, 2023
What a great company
What a great company! Had to call since I was looking last minute and the person that helped me was amazing and got an item that was out of stock everywhere to me in time. Made a grandchild very happy! Can't speak to the product since it was a gift, but the customer service is awesome!
December 15, 2023
efficiently shipped
December 14, 2023
Rep was knowledgeable and helpful
November 21, 2023
Highly recommend this company
Highly recommend this company. Super helpful costumer service with a high quality product. Also, fast/free shipping. 🙌
November 21, 2023
So far so good
So far so good. Shipped pretty quickly. Seems like it will hold up to the rigors of standard use. Time will tell.
December 8, 2023
I would definitely order from Broadway again
Really fast delivery after ordering,and great prices.
December 4, 2023
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