Broker.com.au Reviews 43

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Matt and his team at broker.com were amazing to work with. They were lovely, professional, available, helpful and efficient. They took the stress out of the experience. I knew I was in good hands. A s... See more

Rated 5 out of 5 stars

Kristie was amazing while working on our re finance, she was relentless and methodical in finding a solution that suited our needs. Kristie prepared all the options in a straight forward way so we cou... See more

Rated 4 out of 5 stars

The Lenders were taking a significant amount of time but the team at Broker helped get us to the end.

Rated 5 out of 5 stars

Matt was very professional Matt was very professional and helpful during our process for a home loan. We were a little anxious beginning our journey, but Matthew made our experience hassle-free and ea... See more

Company replied

Company details

  1. Mortgage Broker
  2. Car Finance and Loan Company
  3. Finance Broker

Written by the company

Broker.com.au is Australia's leading property finance broker. We help property owners refinance and secure new mortgages with ease. Our FinMatch technology and excellent service means tailored solutions for your situation. Fast & Secure. Speak to an Expert. Save Time & Money. Compare & Connect.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

"I had a fantastic experience working…

"I had a fantastic experience working with Matt and his team for my loan inquiries. They were incredibly helpful and welcoming from the moment I reached out to them. They took the time to answer all of my questions and went above and beyond to ensure that I had a clear understanding of the loan process. Their dedication and commitment to customer satisfaction truly stood out. I highly recommend reaching out to Matt and his team for any loan-related needs. You can trust that they will provide excellent service and support."

October 18, 2023
Rated 5 out of 5 stars

Amazing Service

I had the pleasure of working with Matt and Kristie from as my finance brokers, and I couldn't be happier with the service I received. From start to finish, Matt and Kristie demonstrated a level of professionalism and expertise that truly sets them apart.

First and foremost, their knowledge of the financial industry is outstanding. They took the time to understand my unique financial situation and goals, and then provided me with a range of options that were tailored to my needs. Both Matt and Kristie patiently answered all my questions, ensuring that I had a clear understanding of the loan products available to me.

What impressed me the most was their commitment to transparency and honesty.

Furthermore, the level of communication and responsiveness was exceptional. I never had to chase them for updates; Matt and kristie were proactive in keeping me in the loop. This made the entire experience stress-free and efficient.

Thank you, I was able to secure a loan that perfectly met my needs and at a competitive rate. Their guidance and support were invaluable throughout the journey, and I couldn't be more grateful for their assistance.

If you're in need of a finance broker who combines expertise, professionalism, and a genuine commitment to their clients' success, I wholeheartedly recommend Broker.com.au. They exceeded my expectations, and I'm confident they will do the same for you.

Thank you, Matt and Kristie, for your exceptional service!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Kristie was amazing while working on…

Kristie was amazing while working on our re finance, she was relentless and methodical in finding a solution that suited our needs. Kristie prepared all the options in a straight forward way so we could clearly see and chose what suited us best. We were updated constantly and she held the bank accountable for their lack of integrity on time frames and settlement.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Broker.com are Informative and Efficient with extensive knowledge and experience..

My husband and i purchased a home last November in Sydney, and we went through Broker.com and their Service was Outstanding, Managing Director Matthew Board is very pleasant to deal with, he has a nice Persona and is honest, and i was very impressed with his extensive knowledge and experience in giving Financial Advice, and he gave me a better understanding on the current interest rate Climate in Australia, which was important going into the long term commitment of a Mortgage in today's Economic Climate. I highly recommend Broker.Com and their Services. Lisa.

November 21, 2022
Rated 5 out of 5 stars

Matt Board was exceptional

Matt Board was exceptional. There were significant issues that we had with multiple lenders and Matt was able to still get the outcome.
We were given multiple 'we are busy so expect something at this time' which Matt was able to speed up and expedite at every impasse.
Would highly recommend.

August 18, 2022
Rated 5 out of 5 stars

Great service

Great service, quick turn around, much better deal than going to any other finance broker

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Matt was very responsive and clear about the entire loan process. I highly recommend them.

July 19, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look