Bronze Gifts Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and superb detail of the products, often finding them even better than expected. Many people appreciate the fast and efficient delivery, with items consistently arriving quickly and very well packaged. The ordering process is often noted as easy, and the company's service, including helpful staff and good communication, is highly regarded. Consumers frequently express their intention to order again, highly recommending the company for its excellent products and service. Many find the items to be perfect for gifts or as decorative pieces, enhancing their homes with beautiful and lifelike sculptures.

What people talk about most

Product

People report positive experiences with product quality, often describing items as beautiful, well-made, and... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, often describing items as... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease of ordering and the... See more

Service

Users describe positive interactions with service, highlighting prompt, efficient, and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a gift for my best friend, who previously had gifted this item to me, I was so impressed I just wanted to hug her right back. It’s good quality and the detail superb the little card inside... See more

Rated 5 out of 5 stars

Immediate contact from seller providing tracking. Item arrived on next working day, very well packed. Delighted with my figurine. Just found the torch for her to hold painful to remove from the... See more

Rated 5 out of 5 stars

I bought a bronze model of a racehorse and jockey for my partner, who loves racing. It arrived quickly, beautifully packed and was far nicer than I had expected The.horse is realistic and really... See more

Rated 5 out of 5 stars

I discovered this gem of a company while searching for ornaments online that would enhance the look of my living room. I was struck how lifelike the Tiger Bronze Figurine was, as advertised on thei... See more


Company details

  1. Interior Designer

Information provided by various external sources

One of the Largest Selections of Bronze Ornaments & FIgurines in the UK. Chose from beautiful contemporary and traditional Real & Cold-Cast Bronze.


Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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4.9

All reviews

(620)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Even though delivery is stated as 1-2 days, I needed a gift in short order, and the team pulled out the stops so I got it in time.

Will definitely shop there again - excellent and personal service (as well as top notch products of course)

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Simply The Best Customer Service I’ve Ever Had!

As it was my 8th wedding anniversary, I was looking for a bronze gift for my Partner.
I’m so happy that I came across bronze-gifts.co.uk!
The service I received was second to none!
I explained to Stephen that my orders were needed for a certain date and as I had, yet again, left my shopping a little on the late side, Stephen was kind enough to rush my orders through for me!
I was amazed at the obvious care that was displayed in the service I received and truly felt that my order was important to bronze-gift.co.uk!
As a result of the excellent customer service I received, my order arrived well in advance of my anniversary and I’m thoroughly delighted with not only the craftsmanship of my ornaments, but the quality too!
I couldn’t be happier!
I will definitely be repurchasing with bronze-gift.co.uk!

October 3, 2024
Rated 5 out of 5 stars

Egyptian Cat Figurine 27 Cm

This company is a family ran business. The attention to service is exactly what you would expect from a business ran this way. They respond to enquiries promptly, ship items immediately,( in the UK I received mine within 24 hours shipping was also free), and they package their items very well with care. I am not a casual buyer and research everything before purchasing. I was after an accurate replica of the Gayer Anderson Cat found at The British Museum. This particular version is the best on the market. Most you find are made of basic resin, or plastic and are overpriced for the materials used to produce. It was confirmed to me this version is cold cast bronze (resin mixed with bronze powder) if you cannot pay thousands for a foundry bronze version this edition is your best bet. I have shown this to three people who were convinced this was foundry bronze. Its heavy to hold, has a cold temperature, and I am interested to see how the finish ages with time and handling. All of the various photos I have seen online across different websites do not capture how good this particular statue looks. If you buy it, you will not be disappointed nor will you return it. I would also like to add that Bronze Gifts are selling this at a lower price than anyone else. I will definitely buy from them again as they clearly source high quality products.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with model and the service

I placed my order on Friday, and received it on the following Monday, and I'm really thrilled with it! Grawlbane the Dragon is as good as, in fact better than his photo on the website! The speed at which my order was handled and delivered was excellent, and I would recommend this company for models like this. Thank you again!

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

Created account when I ordered a bronze statue, however my order info didn’t show and the page said error. I emailed the business and was emailed back a day later saying my item had been ordered and the item will be sent the next day so the day after that I would receive the statue. The day it should have arrived I received an email with my tracking info (which Royal Mail link said it didn’t exist or not yet collected). I emailed the business and they said it would be with me the day after. I emailed stating it should have been delivered today not tomorrow. They apologised and said their warehouse must not have seen the computer system that stated it was priority and it was their fault. They never offered me a discount or partial refund . They simply said they were sorry and they are a small family run business with fantastic reviews. I emailed back stating that’s not my issue and my problem and for a small family business I’d have expected a better service. They were in the wrong and gave me incorrect info and posted my item late. I’ll never use this company again. Poor customer service and rude!

September 19, 2024
Unprompted review
Bronze Gifts logo

Reply from Bronze Gifts

It is true that your order slipped through the net and unfortunately arrived late. As stated in our emails, we are very sorry about this.

We offered you the option of returning the item (with a pre-paid label) or a partial refund as an apology for the late arrival.

As for being rude, I must strongly disagree. At no point were we rude. In fact, you were the one who referred to our warehouse staff as "morons" and your last email used profanity!

Again, we are very sorry for the late delivery, and can understand your frustration -- but I feel your comments are not justified.

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