Good prices, quick response to a query, arrived on time. Great choice. Just be aware that packages are sent via Royal Mail and need tracking if you are time constrained. Otherwise, use the 24 delivery... See more
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Brookfield Comfort is not the right fit for customer's looking for throw away fashion. Multiple purchase motivation, for cheap items used just once does confuse us to be honest. The product materials need to be sourced, workers spend time putting them together, and sometimes in awful conditions. Then you have the transport between oceans and roads. They have their place with customers and businesses, but that's not for us. Our customers order online freely, knowing they can be returned easily, if not suitable. But with full intention to use them more than once, and fully enjoy all their benefits and comfort.
Contact info
3 Cumberland Place, SY21 7SB, Welshpool, United Kingdom
- sales@brookfieldcomfort.com
- brookfieldcomfort.com
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Great to be able to find narrow fit and…
Great to be able to find narrow fit and at a good price. Great customer service too. Thanks.
Great comms and swift service
Great comms and swift service. Issue (my wrong choice of Birkenstocks) was resolved with no fuss. Polite, professional and friendly interactions with Summer. Many thanks.
Good price and service
Great service
Great service. Price was brilliant. Love the platform papillio birkenstocks.
Great customer service
Great customer service, speedy delivery and quality item just as described.
Lunar shoes Fantastic
Delivery was superb ! Purchased a pair of Lunar 5 years ago and loved them, but after many times of wearing them the soles became a little thin and a tad loose. Found your wonderful site, purchased the same and WOW. Same size 5 and they are gorgeous.Thank you so much. X
Great quality shoes
Great quality shoes and both pairs reduced. Great customer service and fast delivery. Thank you 😊
Great Price and super quick delivery
Great Price and super quick delivery. Bought a pair of Birkenstock that were hard to find elsewhere and they were a fantastic price. The quality of the product is great and really pleased that Brookfield Comfort use reliable delivery companies (Royal Mail) instead of Evri. Will be back for more high quality footwear.
Very comfortable shoes
I’ve bought several pairs of these shoes in different colours. They are wonderfully comfortable to wear.
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