No Customer Care
Made a purchase for my husband in November hoping to get in time for the holidays. I didn’t notice until after the fact that the shipping address had defaulted to one I no longer use. Made several attempts to contact brooksmarks.com…8 attempts to be exact. Nobody from their team has followed up to a single inquiry. The website does not list a customer service number. The only method is to fill out a form in hopes Simone reached out.
Not the type of customer service you’d expect from a “Celebrity Influencer”.








