St.Bruno's Group Of Companies  Reviews 305

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am extremely happy for the service providers that delivered my package/products in 1st class to my door. Excellent customer service and I was kept informed of the delivery updates throughout. E... See more

Rated 5 out of 5 stars

It’s been a wonderful experience shopping with St. Bruno’s. I have had issues with their credit card system, but they have been amazing with helping me sort it out. Their customer service is prompt, v... See more

Company replied

Rated 5 out of 5 stars

The customer service is instant and so friendly! Not to mention orders shipped same day and arrived by FedEx in just TWO days across the globe. Mr Dave always assists me and answers are questions and... See more

Company replied

Rated 5 out of 5 stars

I am extremely with everything this company has to offer. I have tried using different aesthetics suppliers in the past but always revert back to St. Bruno’s and now i just stick to them as i really d... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

We are brunoderlfiller.com a very successful online wholesale online store selling high-quality licensed medical aesthetic beauty and skin-care products at whole prices ( very affordable) from the United States, Korea, China and other parts of the world to anywhere around the globe (International). we also have branches such as 1stopfiller.com and brunosglams.com .We are always looking forward to new reliable, customers and partners around the world. we are providing our services in this manner: firstly the goods are paid for completely before delivery which is our original strength, secondly, is a right away reaction which is processing your order to provide your tracking details and shipping. we also guarantee delivery carefulness and we also have a favorable refund policy which is our strong bond between customers and us. moreover, these services are provided to our precious clients distributing a huge amount of products. OEM to supply new brands .here we are always waiting for you and always ready to take your orders. see you soon with your orders. find us at brunodermalfiller.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

305 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(305)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Botox

Great Botox. Worked really well

October 1, 2024
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Reply from St.Bruno's Group Of Companies

Thank you for your kind words! We’re glad to hear that the Botox worked well for you and met your expectations. Your satisfaction is our top priority, and we appreciate your trust in our products.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy with product and delivery…

Very happy with product and delivery on time I was a really worried about delivery .but amazing things is they delivery is on the date .
Thank you sooooo
I wll continue Order after my finished

August 1, 2024
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Reply from St.Bruno's Group Of Companies

Thank you very much for the feedback and the trust

Rated 2 out of 5 stars

It took two weeks over all customer…

It took two weeks over all customer service accommodations were made.but to to deliver my items based on someone putting P.O. Box instead of apt # and the dhl and fedex would hold it because it wasn’t marked as what products so it was not cold when arrived to me. so I had to throw all away and I’m out over 250 bucks 😫

July 27, 2024
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Reply from St.Bruno's Group Of Companies

Dear Client,

Thank you for sharing your experience with us on Trustpilot. We're truly sorry to hear about the issues you faced with your order and want to address your concerns directly.

Firstly, we sincerely apologize for the inconvenience caused by the delays and the issues with your delivery address. When we initially shipped your order, it unfortunately got held up at customs, which was beyond our control. Understanding the urgency, we sent you a replacement shipment at no additional cost, using DHL as per your request.

We always prioritize the quality and safety of our products, and we ensure they are shipped using a cold chain to maintain the temperature between 2 to 8 degrees Celsius until they reach the FedEx facility. The products are packed in foam boxes with sufficient ice to preserve them during transit. While they may be exposed to higher temperatures briefly during final delivery, we take all possible precautions to ensure they remain effective.

We genuinely regret that this situation has caused you to lose trust in our services. Your satisfaction is incredibly important to us, and we understand your frustration. While we strive to do everything in our power to prevent such issues, we’re committed to making improvements based on your feedback.

If there’s anything further we can do to make this right, please don’t hesitate to reach out. We value your business and would love the opportunity to restore your confidence in us.

Thank you for your understanding, and we appreciate your feedback.

Best regards,
Mrs Kim
St Bruno's Group Of Companies

Rated 5 out of 5 stars

Trusted

Trusted, effecient service

August 6, 2024
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Reply from St.Bruno's Group Of Companies

Thank you for trusting

Rated 5 out of 5 stars

Trust worthy!

The experience was seamless. Shipping was super fast. I was very surprises. Prices cant be better...Highly recommend this place!

July 11, 2024
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Reply from St.Bruno's Group Of Companies

Thank you Yelena for the feedback

Rated 5 out of 5 stars

Customer service/ shipping

Customer service via WhatsApp was quick and helpful. Very fast shipping!

July 1, 2024
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Reply from St.Bruno's Group Of Companies

Thank you for your feedback we appreciate

Rated 5 out of 5 stars

One of the best companies i’ve come across

The shipping is fast, the products are authentic, and the owner is genuine! Perfect company to fulfill my needs! Would recommend 100%!!!

July 1, 2024
Unprompted review
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Reply from St.Bruno's Group Of Companies

Thank you Mia for feedback 😊

Rated 5 out of 5 stars

5 stars all the way

They are the best. Authentic products, better prices. Super fast shipping. Great communication They are the Best

June 27, 2024
Unprompted review
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Reply from St.Bruno's Group Of Companies

Thank you Amina for the feedback we appreciate

Rated 5 out of 5 stars

Serious company

Serious company, attentive to its customers. Friendly operators. I received the package in a short time in good condition.

June 13, 2024
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Reply from St.Bruno's Group Of Companies

Thank you very much for the feedback we appreciate

Rated 5 out of 5 stars

Amazing customer service

They are amazing. My order got lost in transport and they had my product delivered the next day. Great customer service.

June 13, 2024
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Reply from St.Bruno's Group Of Companies

Thank you Jeff for the feedback

Rated 5 out of 5 stars

Great experience

Great experience. Fast ship. Quality product. Very Satisfied.

May 21, 2024
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Reply from St.Bruno's Group Of Companies

Thank you Raymond for the feedback

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