BSEED Reviews 176

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with their purchases, frequently highlighting the premium materials, modern design, and solid construction of the products. Many people praise the exceptional customer service, noting the responsive, professional, and helpful communication, especially in resolving delivery issues. The efficiency of shipping, clear tracking information, and timely delivery are also consistently mentioned as positive aspects. However, some customers were not happy with the product quality, citing defective switches, items that stopped working quickly, or poor quality materials. There were also concerns about discrepancies in shipping information and delivery expectations. A few other people also felt that customer support was unresponsive when issues arose, leading to difficulties with returns or obtaining assistance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality. Many customers are pleased with the quality,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the high quality of products, noting... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent and professional... See more

Order

Consumers have ambiguous experiences with orders. While some reviewers praise fast delivery, even for... See more

Based on these reviews

Rated 5 out of 5 stars

I’m very satisfied with my purchase from BSEED. The products have a clean, modern design and feel solid and well-made. Installation was straightforward and everything worked exactly as expected.... See more

Rated 5 out of 5 stars

Yuxuan from BSEED offered exceptional customer service. The products look good and perform well. Such a responsive and personal service was offered and they sorted out alot of delivery issues (caused... See more

Company replied

Rated 5 out of 5 stars

The delivery was very fine ans a short delay. The product is as expected. Thanks


Company details

  1. Smart Shop
  2. Appliance Store
  3. Hardware Store

Written by the company

BSEED is a high-end brand of MVAVA. We produce premium- quality products of modern design to business buyers, with professional customer support services and regional delivery services. Over the years, BSEED keeps the concept of win-win cooperation, united with the company's design, production, sales, logistics service team, to serve customers in all directions, aim to global customers to improve product and brand competitiveness, and strive to achieve The transformation of "intellectually made in China". Bseed has extended its initial line of traditional wall switches and sockets to intelligent switches and sckets,and to smart home products.


Contact info

  • Room 1001, building 2, Zhejiang private enterprise development building, No. 23, FuYe lane, ningwei street, Xiaoshan District,Hangzhou City,Zhejiang Province, 311215, Hangzhou City, China

  • +8613867439496
  • shopify@bseed.com
  • bseed.com

3.9

Great

TrustScore 4 out of 5

176 reviews

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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Product description and what was…

Product description and what was received are not the same, support is not great either. I spent a lot of money on a solution that does not work due to poor product descriptions. Do your research on bulbs before committing to this company and be rest assured they do not offer support or warranty

April 26, 2024
BSEED logo

Reply from BSEED

hi dear, I'm very sorry to have given you a bad impression, we'll try to solve the problem, can you contact us in the mail?

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