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BTCX Reviews 

2,608
•
TrustScore 4 out of 5

4.0

Currency Exchange Service
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Rated 5 out of 5 stars

BTCX helped me to solve a problem with transfer. The service was very quick and all the process felt very reliable. I really recommend BTCX where I have been a customer since long ago!

Rated 5 out of 5 stars

Had some issues releasing the transfer, but BTCX Support was very much helpfull and responsive even during weekends with limited support. All my issues was fully explained and taken care of very fas... See more

Rated 1 out of 5 stars

Every time it requires manual control (when buying BTC) (cannot be random). It always takes several days. Always new stuff to submit. This time it has soo far taken 8 days to buy BTC, they are still r... See more

Company replied

Rated 5 out of 5 stars

Everything super ! From begining, to VERY NICE SUPPORT/GOOD SERVICE!! (Friendly/professionell/FAST ANSWER (With for example question!!) BTCX IS the best 👍👍 My recomend: jused BTCX!!

Company details

  1. Currency Exchange Service
  2. also in
  3. Alternative Financial Service
  4. Financial Consultant
  5. Financial Institution
  6. Non-Bank Financial Service

Written by the company

Vi har gjort Bitcoin enkelt sedan 2011. Tack vare våra lojala och nöjda kunder har vi utvecklats från Sveriges första Bitcoinbolag till en ledande aktör i Norden. Alla våra tjänster ger kunderna direkt ägande utan mellanhänder. Express Exchange – ett snabbt, enkelt och säkert sätt att köpa Bitcoin. Standard Exchange – för kunder som vill planera sina köp, ha full överblick och använda ett konto som liknar en traditionell banktjänst. OTC (Over-the-Counter) – en premiumtjänst med personlig white-glove-service, levererad av Bitcoin-experter med erfaren support. Vår kundsupport finns självklart tillgänglig på svenska och engelska.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(2,608)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

No btc

Payed and so as always before, for some days ago still got no btc and no anser from support.

July 3, 2021
Unprompted review
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Reply from BTCX

Hi! More than a year has passed since this review and because of that it was not visible on TrustPilot dashboard. I manually searched for unanswered comments and found this today. I will try to reply now. Better late then ever...

Please contact support@bt.cx if you still didn't get refund. Our support team will find out what happened and answer your questions. Have a great weekend!

Rated 5 out of 5 stars

This firm is by fast the simplest, fastest as well as easiest firm to buy crypto currency from in Sweden!

These are by far the best provider of BTC in Sweden )and in the world!, they issue the coins the fastest/they are very polite when spoken to, the man who is that head of the firm i sa great guy. I have switched to the recently and am never going back anywhere else!

BT.CX + Your one stop easy shop for your crypto needs.!

Why them:

Fast (once your payment is in you get paid very fast)
NO NONSENSE -They deliver what kind of promise & fast they mention in all their commercials.
They are very understanding nd hands on which means you will be working alongside them quite a lot!

Overall I give BT.CX 5/5 stars! Give them a chance before you dismiss them!

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

I have used them on multipel Times

I have used them on multipel Times, but my last transaktion was stopped (i have a protected adress that is not publicly available, and that meant that they could not allow the transaktion), but customer service was more than helpfull in every way and I got my money refunded in full in less than 24hrs... I have full trust in this company, even if i sadly can't use them anymore now! 5/5 stars!

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful! I bought bitcoin for 1000$ and got refunded in about 10 minutes directly after I mailed them! Use btcx, best crypto website ever.

April 7, 2021
Unprompted review

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