Fabulous service. Easy contact. Incredibly detailed survey with photos. Things which are not noticed by the naked eye when doing house viewing. Good to have links elsewhere (backed safe services) to g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The BTB team have been excellent. Any communication with them has been answered quickly and efficiently. The survey was comprehensive and well written. Photos told a story, thanks to you all.
Fantastic service - quick and efficient Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly de... See more
We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention. The... See more
Company replied
Company details
Written by the company
BTB Surveyors is a reputable and professional chartered surveying company offering services nationwide to meet the needs of clients. We specialise in providing RICS Home Surveys at Level 2 and 3, offering comprehensive property assessments that empower clients with the knowledge they need to make informed decisions about their properties.
Contact info
111 Cubo Derby, Victoria Street, DE1 1EQ, Derby, United Kingdom
- 03332 422 680
- hello@btbsurveyors.com
- btbsurveyors.com
This company wrote back very promptly…
This company wrote back very promptly with answers to all my questions, were very reasonable, and sent their report when they said they would. I wish every company was the same!
Good communication
Good communication, rapid and detailed response.
Brilliant service
We had an excellent experience with BTB Surveyors from start to finish.
Mike was absolutely brilliant — on two separate occasions! The first time, he took the time to explain everything clearly over the phone, which really helped us make the informed (and ultimately right) decision to withdraw our offer. The second time, he went above and beyond to expedite our survey report, getting it ready in less than a week without compromising on detail or quality.
Marisa was also fantastic — always quick to respond to emails, incredibly professional, and genuinely helpful throughout the whole process.
We couldn’t recommend BTB Surveyors highly enough — professional, efficient, and truly caring. A five-star service all around.
The survey report was very detailed and…
The survey report was very detailed and comprehensive with pictures included. Highly recommend their services.
Marisa & Mike were there for me every step of the way
Marisa was there every step of the way. Answered all my questions. Mike, who did my survey (L3) was very thorough & after I received my survey he was there to answer any questions I had pertaining to the survey. I managed to negotiate a better offer which more than paid for the cost of the survey. I wouldn’t hesitate to use BTBSURVEYORS again. Thankyou Marisa & Mike.👍
BTB surveyors quoted me a really good…
BTB surveyors quoted me a really good price. Everything went smoothly with Emails to keep me up to date. A very comprehensive report was submitted. A very good experience.
Excellent Experience
BTB's rate was very competitive. Booking was easy. Marisa was responsive to all of our questions. The report was very thorough, but we had a few questions. We were able to have a follow-up call with Steve. He was patient and answered all of our questions. All in all, a positive, painless experience.
Excellent service from BTB Surveyors.
Excellent service from BTB Surveyors.
I had a level 2 survey and I was impressed by the level of detail captured within this survey. The survey highlighted areas for the solicitor and areas for us to consider.
The survey covered all areas and there are areas highlighted which are considerations for the future which we would not have known about but has enabled us to plan for these in the future once our sale completes.
It was great to see so many pictures to support each area to provide reference.
The survey was booked and completed within a quick turnaround and it was easy to login and access and I had regular updates regarding status.
Highly recommend as a great service provided by BTB surveyors from start to finish.
Helpful and easy to communicate with
After being let down by another surveyor, I instructed BTB to conduct a Level 3 survey on a property we are purchasing. Our own property had been surveyed by them the previous week and I found them to be easy to communicate with and really thorough. The surveyor Michael was happy for me to ask questions and responded quickly with a phone call when I queried a section of the report. I would recommend BTB to friends and family.
Excellent experience of having a LV3 Building Survey
Excellent experience of having a LV3 Building Survey with BTB. Marisa provides quick responses throughout the process. Michael carried out our survey and did an excellent thorough job. Also took time out of his day to discuss the report, which was much appreciated.
Cannot recommend enough and wouldn't consider using anyone else in the future.
Brilliant service!
Found this company online when i needed a RICS survey for n a property. Brilliant, so pleased i went with them. Marissa was wonderful and very helpful. Responses from both her and the surveyor were very quick. The surveyor called me after the survey had been done to discuss findings in detail and offered for me to call anytime if i had any questions before and after receiving the report. Top class! Highly recommend. The survey is very detailed, to the nth degree, very happy!
5 star service from the team!
We used BTB for our brand new house. 5 star service and would definitely recommend to anyone who needs a reliable Surveyor!
Excellent and reliable.
Very thorough and detailed survey and efficient office backup.
Great service and very professional.
Would recommend this Company
We were recommended this company by a family member. The company were very efficient and were very reasonable with their charges.
Great price and very thorough report
Very competitive prices and a very thorough Level 3 report. The surveyor was happy to contact me to discuss any queries. The communication was excellent throughout. I would highly recommend using BTB.
Quotation was quick and easy and the…
Quotation was quick and easy and the whole process was smooth with regular updates on progress. The report was both well written and extremely professional, and has given me peace of mind buying my next home.
We had a great experience with BTB
We had a great experience with BTB. Marisa was very responsive and helpful. The level 3 report was incredibly detailed. Would recommend.
Fabulious
One word - exceptional. Time was clearly taken to produce a thorough report. We were delighted with the quality of the report we recieved. It clearly set out the issues and gave us the solutions. The communication was excellent with the whole team. I cannot make any suggestions to make the service we recoeved better. I would not hesitate to recommend or use again.
Excellent service from start to finish
Excellent service from start to finish. Very detailed report that informed my decision to pull out of my house purchase. Very reasonable fee.Will definitely use them again. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








