Money went out no problem but getting it back has been a nightmare. Submitted withdrawal request 5 days ago and the status just says processing. Chat support couldn't tell me anything useful.
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Bonus Wallet stayed visible after I logged back in I did not expect much from that part, but it stayed clear when I moved around the site. I checked the account page again later and the same result w... See more
Date Filter stayed visible when I checked history. I did not expect much from that part, but it stayed clear when I moved around the site. I checked the account page again later and the same result wa... See more
My iPhone SE kept the game running on 4G. The useful bit was seeing the result without opening another chat
Company details
Written by the company
Explore crypto casinos for UK players with digital payment options, modern platforms, clear terms, and a smooth online experience in 2026.
Contact info
United Kingdom
- help@btc-casinos-bet.fun
- btc-casinos-bet.fun
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Small Promo cleared before I left the…
Small Promo cleared before I left the page. I checked the account page and the result still matched
Date Filter stayed visible when I…
Date Filter stayed visible when I checked history. I did not expect much from that part, but it stayed clear when I moved around the site. I checked the account page again later and the same result was still there, so I kept playing for a bit
Autoplay stopped when the
Autoplay stopped when the reminder appeared. That is the kind of boring detail I actually notice
Bonus Wallet stayed visible after I…
Bonus Wallet stayed visible after I logged back in
I did not expect much from that part, but it stayed clear when I moved around the site. I checked the account page again later and the same result was still there, so I kept playing for a bit
Autoplay Setting loaded when I checked…
Autoplay Setting loaded when I checked history
I saved new slots and it reopened…
I saved new slots and it reopened later. I was on my phone, so I was glad the buttons stayed clear
My Revolut cashout arrived before the…
My Revolut cashout arrived before the weekend. The page did not look fancy, but the part I used worked
This is my second time uploading my…
This is my second time uploading my passport and address proof. First time was meant to be final verification but apparently it wasnt. Now I'm stuck waiting for another review of identical documents.
Tried to set spending limits and the…
Tried to set spending limits and the system let me ignore them for ages. When I asked support why, they just said the system needs time. Defeats the purpose tbh.
The mobile app kept crashing during the…
The mobile app kept crashing during the feature round on Fire Joker. Reloaded and the round was suddenly gone. The whole thing looked better than it actually worked.
Signed up and they said verification…
Signed up and they said verification email was on the way. Three days later still nothing in my inbox or spam folder. Support just keeps saying check your email.
The cashback terms said one thing on…
The cashback terms said one thing on Monday but the amount I received on Wednesday was totally different. Customer service just kept telling me to check my email.
Support said my issue was resolved…
Support said my issue was resolved without actually explaining what they did. Chat disappeared from my history couple of days later.
Money went out no problem but getting…
Money went out no problem but getting it back has been a nightmare. Submitted withdrawal request 5 days ago and the status just says processing. Chat support couldn't tell me anything useful.
Got an email saying my bonus was valid…
Got an email saying my bonus was valid for 14 days. Logged in after 10 days and it was already gone. Support said it expired after 7 days, so apparently their email was wrong.
Live chat on Friday night
Live chat on Friday night, queue position 28. Waited 45 minutes then the session timed out. Had to start over from the back of the queue.
Cashed out 280 last week
Cashed out 280 last week. They divided my winnings into parts but only mentioned it after the first chunk cleared. The rest is still pending.
Deposited on Tuesday but the…
Deposited on Tuesday but the transaction log only shows it from Wednesday morning. Support said the system was just delayed but I lost track of my balance for a day.
Played a slot yesterday and it froze…
Played a slot yesterday and it froze right when the bonus round started. When I refreshed the page it showed the round was over but my balance didnt change. Support says it settled correctly but I saw nothing.
Deposited 50 pounds yesterday and the…
Deposited 50 pounds yesterday and the balance still shows the old amount. Live chat said it was processed but I dont see it anywhere. Just sitting here waiting.
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