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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting issues with billing and unexpected charges. Customers frequently encountered difficulties with subscription enrollment and notification, and found the pricing to be unexpectedly high. Reviewers also expressed frustration with the website, noting a lack of transparency regarding subscription terms. Some people had concerns about the service, describing difficulties with cancellation and ongoing charges.

What people talk about most

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unexpected... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being unknowingly enrolled in... See more

Price

People report negative experiences with price, consistently expressing frustration with unexpected charges.... See more

Website

Clients share negative opinions on the website, citing issues such as hidden charges and misleading... See more

Service

Reviewers mention negative feedback about the service. Many consumers report being charged for recurring... See more

Based on these reviews

Rated 1 out of 5 stars

Disgusting sucker-trawling scam company. They con you into a ludicrously overpriced monthly subscription and then siphon money from your bank account. There are hundreds of victims' reviews on Trustpi... See more

Company replied

Rated 1 out of 5 stars

Like many other reviews, I paid $1 to download an AI enhanced image then two weeks later was billed $35. On their website it says to cancel, log into the account that you created when you signed up. H... See more

Company replied

Rated 1 out of 5 stars

I paid £1 for a one-time image enhancement. At no point was I told this would start a subscription. Days later, £29 was taken from my account without consent. No email confirmation. No onbo... See more

Company replied

Rated 1 out of 5 stars

Scam. Be careful. Paid £1 to download an SVG conversion of a PNG. One off. Did not sign up to or consent to any subscription. No warning or emails of any subscription. Just been charged £29 for... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammed me $59 after agreeing to pay $1…

Scammed me $59 after agreeing to pay $1 for a trial. DO NOT TRUST THIS COMPANY

October 5, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Tom,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 4 out of 5 stars

The trial period worked well with very…

The trial period worked well with very good results however when I paid for a week use nothing worked anymore.

I contacted support and they fixed it for a day then it became intermittent.
However, I have found support to be helpful and this stage although the App seems to work sporadically the end results when they do happen are good

October 9, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Roger,
Thank you for your honest feedback. We're glad to hear you initially had good results and found support helpful. We're sorry to hear the experience became intermittent and we appreciate you bringing this to our attention.
For continued assistance, please don't hesitate to contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Total con

Total con - paid £1 for a photo to be changed and then a few days later you find £29 being removed from your Bank and then they will not answer the emails sent!!

September 29, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Jill,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For assistance with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Another victim of this scam.

Another victim of this scam.
It was too late for me after seeing Trust Pilot reviews because I had already paid my $1. I also declined all Bubbi's plan options but did want successful results for what I paid for. They charged me $35. Hopefully I can get my account deregistered so the charges will stop.

September 25, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Bente,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. If you would like us to review your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Hidden subscription for 35€ monthly

I used Bubbi just once to vectorize an image for €1, believing it was a one-time payment. At no point was it made clear that I was actually subscribing to a €35 monthly plan.

I was shocked to see the charge on my bank account without any prior notice or confirmation email, especially since I never used the service again.

I’ve now canceled my account and requested a refund, but this feels like a misleading and unfair business practice.

After checking other reviews, I can see that many users have gone through the same experience.

October 6, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi David,
Thank you for your feedback. We’re sorry to hear about the frustration you experienced.
The subscription terms are presented during the checkout process. For direct assistance, please contact our support team at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Only giving 1 star because I have to

Only giving 1 star because I have to. Absolute scammers! I paid the £1 but didn’t get the photo and they have continued to take money from the bank.
AVOID AVOID AVOID!

October 6, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Vickie,
Thank you for your feedback. We’re sorry to hear about your concerns.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Scammers

Scammers. Charge £1 for a one off use then try to charge £29 for a subscription
Fortunately Monzo are aware of these scammers and have blocked it

Edit. Thanks for the copy and paste response. Just give up - 90% of your reviews make the same point. Scammer

October 4, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Tony,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Scam

I paid £1 to resize 1 picture and then they took £29 out of my account without my consent

October 3, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi James,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Another one who paid £1 and then got…

Another one who paid £1 and then got the £29 taken out a few weeks later, they are nothing but crooks, and as usual the Gov wont do anything to deal with these grifters. If its a "Trial" as they claim, why are you charged £1 Lesson learned, please dont fall for these scammers.

October 3, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi David,
Thank you for your feedback. We’re sorry to hear about your experience.
The trial and subscription terms are disclosed during the checkout process. For assistance, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

SCAM / Thiefs

They offer a service to vectorise an item for $1 then automatically sign you up with no notice, alert or receipt to a $65 recurring monthly payment.

Have reported to the FBI, as well as my bank to recover the funds.

October 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Nick,

Thank you for your feedback. We're sorry to hear about your experience.

The subscription terms are disclosed during the checkout process. For any account-specific inquiries, please contact us directly at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

DO NOT USE THEM-TOTAL THIEVES

Only clicked 1 as I can’t click zero. Paid £1 to have a photo fixed and was happy with that but a couple of days later they tried to take £30 out of my account as a subscription which I had declined. My bank caught it and told me this company does this all the time so AVOID

October 2, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Raymond,
Thank you for your feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Never use this app!

Same thing happened to me as everyone else! Paid the dollar with Apple Pay and they changed $55 to my card!! No receipt or invoice issued! I’ve been emailing back and forth with them and they will not give me a refund! Whatever you do do not use this app!

October 1, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Madison,
Thank you for your feedback. We’re sorry to hear about the frustration you expressed.
The subscription terms are presented during the checkout process. For direct assistance, please contact our support team at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

PLEASE READ BEFORE PURCHASE a…

PLEASE READ BEFORE PURCHASE a misleading scam offering one time use for £1 then forcing you into an expensive subscription with no account details to cancel yourself. Illegal practice, call your bank and report and fraud. Also report their website to Google.

September 22, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Caroline,
Thank you for your feedback. We’re sorry to hear about your concerns.
The subscription terms are disclosed during checkout. For help with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

BEWARE!!

BEWARE!!! It did vectorise my image, only to find out a month later that the £1 charged turned into another £1 and a £29 for a subscription I didn't know I had entered into. They said they sent me password details and I received nothing, so I was unaware that I had entered a contract with them. They told me all of this is on their T+C which are tiny under the download button. I don't remember their checkout process to see if it is also there and don't want to check in case it charges me again!
They said they do not refund the money, even if the subscription hadn't been used.
Rip off! unbelievable that they can get away with it. A very dodgy way to get customers. When you try to cancel, they then offer you 25% or even 50% discount! very infuriating.

September 30, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi there,
Thank you for your detailed feedback. We’re sorry to hear about your experience.
The subscription terms are disclosed during checkout. For assistance with your account, please contact us at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

Rip off company

Needed a tiny part of an image sharpened came across this website offering a free trial so I thought I would give it a go, it worked quite well only took a couple of seconds as it was a tiny part of a much larger image the image looked OK onscreen so they charged £1 to download it which seemed fair they now have charged me £29 for a subscription, which is the most expensive they offer, there was no mention of this on the website, which is illegal in the UK, I have complained to them, but I shall be contacting my bank for a chargeback once the payment has gone out

September 23, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Nick,
Thank you for your feedback.
The subscription terms are presented to and accepted by the user during the checkout process. For any account-specific inquiries, we invite you to contact us directly at contact@bubbi.app.
The Bubbi Team

Rated 1 out of 5 stars

It was too late for me after seeing…

It was too late for me after seeing Trust Pilot reviews because I had already paid my $1. I also declined all Bubbi's plan options but did want successful results for what I paid for. They just charged me $35 so what people are saying is true no matter what you do they will charge you for at least the next month. Hopefully I can get my account deregistered so the charges will stop.

September 20, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Bobby,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you need assistance canceling your account or have questions about charges, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

DO NOT USE THIS APP

There was a fraudulent charge on my credit card for 55$ that I did not authorize..They said it was one dollar to use their photo restoration service..DECEPTIVE PRACTICES ..IF I COULD GIVE THEM A ZERO I WOULD..

September 9, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Evangeline,

Thank you for your feedback. We're sorry to hear about your concerns.

The subscription terms are presented during the checkout process. For assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

DO NOT USE

Scammers. You think you are paying a 1$ fee for a service and you end up being hooked to a premium monthly subscription of min 55$.

September 29, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Sam,

Thank you for your feedback. We're sorry to hear about your experience.

The trial and subscription terms are disclosed during the checkout process. If you need assistance with your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 2 out of 5 stars

This company is using underhand ways to…

This company is using underhand ways to trick you into a subscription. It will ask you to sign in which in this case I signed in with Google. It will ask to pay £1 to enhance a picture. After a week, this morning it took £29. I didn’t think it would charge me which I should’ve cancel the auto renew. For after trial for seven days. :(

September 30, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Russell,

Thank you for sharing your feedback. We're sorry to hear about the frustration you experienced.

The subscription terms, including the 7-day trial and auto-renewal, are presented during checkout. If you would like us to review your account, please contact us at contact@bubbi.app.

The Bubbi Team

Rated 1 out of 5 stars

This service is a total scam stay away

This service is a total scam stay away, I made the mistake of not reviewing the service before proceeding with them. They offer a service for a euro then the steal 35 euros from your account at the beginning of the month.

September 29, 2025
Unprompted review
Bubbi logo

Reply from Bubbi

Hi Pat,

Thank you for your review. We're sorry to hear about your concerns.

The trial and subscription terms are clearly disclosed during the checkout process. For assistance with your account, please reach out to us at contact@bubbi.app.

The Bubbi Team

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