Bubble Reviews 130

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the pricing, finding it too expensive for the functionality offered and often unclear, leading to unexpected charges. People also reported issues with subscriptions, including difficulty canceling and being charged after trials or for multiple projects without realizing. The payment process was a major concern, with many experiencing problematic billing practices, discrepancies in charges, and problems with credit card payments. Some people found the user experience unintuitive, with the app being difficult to use and prone to glitches, leading to lost work and frustration. However, a few other people also felt that the app works well for those without professional development skills and can be useful for building apps or websites.

What people talk about most

User experience

Clients share ambiguous opinions on user experience. While some reviewers, particularly those without... See more

Payment

Reviewers express strong dissatisfaction with the payment process, citing abusive and predatory billing... See more

Subscription

Customers express significant frustration and dissatisfaction with the subscription process. Many reviewers... See more

Price

Customers consistently note negative experiences with price. Many reviewers find the pricing model confusing... See more

Application

Users describe ambiguous interactions with app building. While some reviewers appreciate the ability to build... See more

Based on these reviews

Rated 2 out of 5 stars

It's waaay too expensive.I didn't understand, that the price was $49 for ONE project only and was so frustrated when I couldn't find how to cancel my subscription. Ended up paying. I found how to can... See more

Rated 2 out of 5 stars

Indian cards does not work. Surprising that the coding company can't get this right !!

Company replied


Company details

Written by the company

Bubble introduces a new way to build a web application. It’s a point-and-click programming tool, entirely without code. Bubble hosts all applications on its cloud platform.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Abhorrent customer support will be…

Abhorrent customer support will be actively telling everyone I know not to use bubble as an entrepreneur, including my 5000 followers. Didn’t even use the platform had a free trial and took money out of my account without option for refund. No wonder it has so many negative reviews, will be writing a Google one too.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and no help

Was charged for a service I didn't sign up for. Twice in the same day. Provided proof of the card used for payment. Contacted over a week ago. And no help at all

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

The worst company I have ever seen

The worst company I have ever seen, The platform was rubbish! The features and tools are very limited and the design tools I'm not even going to mention. Not worth it at all it was very complicated and limited I'm so pissed that I spet so much time trying to understand, I never spent so much time on testing a platform usually when a platform is good you start enjoying it in the first few hours because it's well developed and you are quickly starting getting used to it and getting better at using it but her that is not the case at all I just thought is complicated but when I get it it will work well but is super limited, its so many other platforms that are 100 times easier to use and it will give an ocean bigger results with a lot of flexibilities. In the end what pissed me off was that it wasn't allowing me to cancel the free trial and and when I emailed them to cancel it because I cna't they said "they said no problem we will cancel the payment and the plan" and after a day they deleted the email reply and still charged me! Of course I emailed them 20 times but they kept replying "our refund policy is very strict" wym I cancelled it! Pure scam they steal money and the platform is rubbish and is shame that so many youtube channels suggest it, at the end is not only money men you also have to provide quality and honesty. Thats when you sell your a**.

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

It has been 3 days of nightmare

It has been 3 days of nightmare. I tried to access their site, and every time I would click on anything, the system would clock forever, to then come up with “ workflow couldn’t run because too many events triggered at same time”. Tried to get to support, well it’s essentially a useless bot.

Finally able to create an account, then goes to check their resources, same drama with page clocking, some links not working… how can you have such a terrible, defective site and promote services to create seamless user experiences for site/app creation. It’s a very bad first impression

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Bubble.io is one of those companies…

Bubble.io is one of those companies that give you a 'free' trial (that cost me $1), doesn't notify you when the subscription ends, and then charges your credit card.

And then, to sweeten the deal, they ask, 'Please note, if you cancel, you immediately lose access to your remaining month—that you just paid for the entire month doesn't matter.

Hey Bubble, why would you do the right thing if you can also make some money....

May 17, 2024
Unprompted review
Bubble logo

Reply from Bubble

Hi Vincent,

We appreciate the feedback. To provide some clarity on the $1 charge, this is put in place to ensure that users put down valid payment methods and gets reversed in about a day. We also provide notifications on both email and in the editor.

In regards to canceling the subscription immediately, our team is working on updating this so we appreciate you flagging it to your review. If you have any questions or concerns, please reach out to our support team here: https://bubble.io/support/

Rated 1 out of 5 stars

They took my money twice

They took my money twice. I signed up for a 14-day trial, and weren't allowed to cancel it before 14 days had passed. Then they charged me twice and didn't give a refund for anything. "We have a strict refund policy".

October 12, 2023
Unprompted review
Bubble logo

Reply from Bubble

Hi, we looked into this and weren't able to find any record of this interaction based on the date and name you provided. Could you please provide us with further details so we can look into this experience further?

Rated 5 out of 5 stars

I love using Bubble

I love using Bubble - one of the best no-code platforms around.

It gives the most flexible build experience and having an internal database just makes life so much easier.

April 20, 2024
Unprompted review
Bubble logo

Reply from Bubble

Thanks for the support, Lily!

Rated 1 out of 5 stars

Do not use this service

This company is completely underhanded and will take your money for as long as they can before they are forced to stop.

They do not send invoices monthly, they do not send cancellation confirmations. They also separate their cancellations into different stages to give you a false action when cancelling the actual sub subscription so they can keep charging you money.

There is a reason they have a 0 refund policy. I would 100% use a different company. Completely underhanded in every sense.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use bubble.io

Do not use bubble.io - They do not care about security. I found a security flaw in their template and they could'nt care less.
The template is still for sale and has multiple other issues which they say are still not a problem.
This is because the support is low level and not skilled 3rd/4th line quality.

Bubble also makes you pay a higher plan to get multi factor authentication.

The platform is slow and the support is so bad they cannot find a way to fix it.
The platform is a ripoff - competitors are more innovative and far cheaper.
The support is dire - they are not technical experts on their own platform - cheap.
Its clearly being run into the ground as its been around since 2012 and has multiple issues and lacks basic things.

You are left troubleshooting yourself or using the forum which means you are on your own.
Resizing windows, copy/pasting or deleting options is problematic.

The only people supporting this platform is the cottage industry hanging off it as they make a bundle given bubble leaves people to fend for themselves.

Bubble don't improve anything - this is evident from the multiple complaints across socials at present Feb 2024.
Do not use bubble no code platform, there are much better alternatives.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Still taking money for cancelled subscription

Cancelled the subscription in January 2024 and just noticed that Bubble has taken money from our bank account on 8 February 2024!! Do not give your credit card details to this company!

Update: Free 14-days trial started on 23 December 2023 (as on the Bubble invoice). Cancelled the subscription around the 3 January 2024 before the end of free trial period. I had documents to show my bank and they have refunded the unauthorised debit since.

February 8, 2024
Unprompted review
Bubble logo

Reply from Bubble

Hi there, based on our records, your subscription was not canceled until after the trial had ended and renewed as a paid plan (per the terms outlined when accepting the free trial). Please let us know if we could assist with anything else by reaching out to our team here: https://bubble.io/support

Rated 1 out of 5 stars

Went to today with my 11year old son we…

Went to today with my 11year old son we drove from Surrey firstly no parking at all so used cost co ! Then we spent around half and hour in the actual place it's not like that pictures there are just rooms with silly things nothing to do with bubbles u walk the lights touch a long punch bag thing and jump in a ball pit all while getting told u must not touch the anything u gotta bloody walk passed it !!!! U have to touch it honestly I like to try new places but don't waste your money or time u will be disappointed also no where for a drink or a snack so couldn't even get a coffee to waste some more time ...

January 4, 2024
Unprompted review
Bubble logo

Reply from Bubble

Hi Katie, thanks for sharing your feedback. We believe this review is for another company. Bubble.io is a software company helping people build web apps with no-code.

Rated 1 out of 5 stars

Bubble appears to be a scam

Bubble appears to be a scam. They website has no phone number and no chat bot. They do not want to hear from you at all. They have no way to cancel your trial subscription. No button to cancel. You must search hard to find a paragraph on how to cancel. It is complicated and doesn't work. Another reviewer said the same. Credit card dispute forces them to reply. When you reply to that another generic message is sent that they have a strict no refund policy. It sure looks and smells like a scam.

December 4, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely shady subscription pracitices

I reached out to their support with a request to cancel my subscription, since I was unable to figure out to do that myself (it is extremely hidden and obfuscated). They responded with "ok". However they did not cancel my subscription and in a later email they let me know that I had to do that myself in the app.

Shamefully shady subscription policies clearly designed to trick people into paying for subscriptions they do not want.

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

Beware of Unauthorized Charges

Bubble.io appears to have some serious issues when it comes to charging their users. I recently had a regrettable encounter with this platform when I was unexpectedly charged twice for what I believed was a single free account. This unauthorized double charge left me feeling frustrated and dissatisfied with their services.

Not only did Bubble.io charge me without my permission, but their customer support was unhelpful and lacking in resolving the issue. The lack of responsiveness and assistance only added to my disappointment.

I strongly advise anyone considering Bubble.io to exercise caution and thoroughly review their billing practices. It's imperative to monitor your account closely to avoid any unexpected charges. In my experience, Bubble.io has proven to be shoddy and unreliable in this aspect.

Save your time, money, and potential frustration by exploring alternative platforms with a more transparent and customer-friendly billing system. Bubble.io has left me with a negative impression, and I hope this review serves as a warning to others to avoid similar unpleasant surprises.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

it has started billing me without my…

it has started billing me without my permission, and when I have found out that they have been charging me, I tried to cancel it immediately, but guess what, there is nowhere I can do this, so, just avoid this thing, it's a scam

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

You are buying a pig in a bag

You have to build the app and onboard users before knowing how much it will cost. The sales department doesn't give any price estimations based on features and seats.
Also, they lock in your users, so it makes no sense to build your MVP here.

Built it somewhere where you own your users and also know the cost.

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

"Free" trial costs $2, and they don't refund that

They offer a free trial, and then ask for your bank details. This isn't unusual, but they decided to then charge me $1 twice for this "free" trial and haven't responded to my requests for a refund. I was looking forward to using the service but if they're lying about a free trial, how trustworthy can they be? Avoid like the plague. scam artists for sure.

September 3, 2023
Unprompted review

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