I’ve got lots of kits from them in the past and they’re always perfect. The bubbles syrups and teas taste amazing, their combinations are super delicious and I recently got their lip balms and ice cub... See more
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About Bubble Panda
Written by the company
We are a Manchester based online company, selling bubble tea kits to make delicious shop-quality bubble tea from home. We use premium ingredients and have loads of exciting flavours and toppings to choose from.
Plus, we’ve added a British twist to bubble tea with flavours such as rhubarb. We also sell a range of bubble tea accessories – everything from our signature Bubble Panda cup & straw set to juicy fruit lip balms!
Fast UK Shipping
Free shipping on orders £25 and over
Contact info
Manchester, United Kingdom
- help@bubblepanda.com
- bubblepanda.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Missing item. No response from customer service
Ordered from these multiple times with no issues. Recently i ordered the Halloween refill kit with the free limited edition panda keyring, along with the coffee refill kit. Upon arriving I was missing the coffee kit. I have contacted customer service via their website as well as sending a direct message on Facebook, and via commenting on a Facebook post. I have received no response at all, it’s been over a week.
I want what I paid for or my money back!

Reply from Bubble Panda
Delivery is very poor. Long delays
Hada few deliveries now from bubble panda. Were a large family and enjoy them. However this is the second consecutive time there has been a long delay in recieving our order. The only positve this time is they sent an email stating the halloween part of the order was delayed. This however shouldnt have delayed the whole order .
5 stars ⭐️⭐️⭐️⭐️⭐️
Halloween boxes were a little delayed but bubble panda took the time to email customers to inform them. Getting a bit worried they wouldn't arrive in time for the kids on halloween morning i emailed. Prompt response and arrived in time as promised. Great company, well recieved by the kids and i have already ordered again. 5 stars!
Terrible customer service, would never use again
Ordered a bubble tea set as a gift for my granddaughter. When it arrived, there was liquid pouring out of the packaging onto the floor so I had to open it. Some of the bubbles had burst open and made a mess of the set. Contacted bubble panda who offered to replace the menu card and the individual pack of bubbles and the tea bags which had been covered in sticky liquid. So now I have the mess of the rest of the package to give my granddaughter for her birthday gift. Shocking customer service. Have ordered previously and been happy with items but would never order again after this experience. Embarrassed to be giving an assortment of soggy and sticky items as a birthday gift.

Reply from Bubble Panda
Ordered on 29th September
Ordered on 29th September, didn’t receive my order yet. On the website it still says order unfulfilled. Emailed them several times, had no replies. It shouldn’t take over three weeks to ship something.

Reply from Bubble Panda
Great birthday gift
Bought a starter set for my daughter’s birthday. She loves the flavours of the teas, and the other bits and pieces (cup, keyring etc) are great quality.
Very good service
Very good service, I wrote the wrong address but got an amazing feedback and got another parcel, and their delicious Boba is so wonderful!
THANK YOU!
Bubble panda the goat!
I’ve got lots of kits from them in the past and they’re always perfect. The bubbles syrups and teas taste amazing, their combinations are super delicious and I recently got their lip balms and ice cube tray in a bundle and they’re really good quality (the lip balms are better than all my other ones I don’t know how but they’re so good). The cups are all amazing quality too and I love their keychains so much!
💝 A Beautifully Curated Bubble Tea Gift Set – 10/10!
I absolutely loved my bundle package from Bubble Panda UK! 🧋🐼💖
The package was such a treat — it came with 3 boxes of boba tea products, some super cute lip balms, a beautiful glass boba cup (the design is gorgeous and the sturdy plastic straw is perfect 👌), plus adorable extras like a boba tea keyring and car refreshers 😍!
You can tell so much care went into curating and packaging everything — it felt like opening a little boba-themed gift hamper! 🎁✨
Highly recommend if you’re a bubble tea lover or want a fun, thoughtful gift for someone who is. 💕
I will definitely be buying again when I have money to do so!
Great starter set
Great starter set, good quality
Only criticism is the syrup is far too sweet/strong flavoured we had water it down so much
This was my second time buying from…
This was my second time buying from bubble panda. I can remember the first time being good. This time not so much. It was a box that I made up. When I got the box I couldn’t remember what I put together and there wasn’t a reminder or an invoice so I had to guess. Second they say to consume within 30 days. Weirdly the bubbles went moldy within a week. Don’t know if that was just a one off. Would I buy again probably because I’m a big fan of bubble tea. I’m just a bit freaked about the moldy stuff
sweet shop and candy cloud
Got the sweet shop and candy cloud for my daughter she loved all bar one which was jelly not bubbles, so easy to make and was a real treat for her.
Prompt customer care!
There was an issue with delivery and the parcel was lost - Bubblepanda delivered a replacement rally quickly.
Bought the fruit starter pack for my…
Bought the fruit starter pack for my daughter for her birthday as she loves Bubble Panda. Brilliant set. My daughter is very happy. Pack was delivered perfect and on time. Can't fault the starter pack and service.
My only negative comment was that I received an email from Bubble Panda recently to say "as a thank you from us, here's a code for 20% off your next order". I tried to use the code only to find out it doesn't work! 😔
Worth it
This was my second time ordering, and I was not disappointed. The flavours are refreshing, and the taste of the green/black tea is not overpowering once you follow their clear preparation instructions
I made an error on my order when I completed the purchase, but contacted Bubble Panda straight away, asking them to correct it. This was done immediately, so my order was dispatched to the right address.
I will be buying again.
Amazing bubble tea & kit
Love this kit so much - awesome bottle and great teas - just as good as ordering in store
Sickness and diarrhea.
I drank 1. Got belly pain and diarrhea. Was too scared to have it again...tried again a week later and sickness and diarrhea again. I thought maybe its me not taking to the drink. Gave ro my husband. He also got diarrhea. We have an unused box now and half a box. Disgusting. Do not advise buying this.
Overall review
Used company on a number of occasions for bubble tea for my daughter’s birthday presents. She loves the taste and collecting the different cups. Whenever I have dealt with their customer service they have been prompt, professional and solved queries with ease. Thank you.
100% .
100% .. 5star ..
Packaged well , designs are fab
easy to follow instructions ( or make your own tastes )
Absolutely love it , will definately be buying more
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