Buckle My Belt Reviews 

127
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Unfortunately I have not received my order which was placed on 12 September 2026. Lots of strange reasons given for delays. But nothing to suggest the order is on its way. I would not recommend g... See more

Rated 1 out of 5 stars

This is a truly terrible company. I ordered a buckle. It never arrived. I contacted company by email - no response. I tried contacting by phone - immediate cut off - number on website does not appear... See more

Rated 5 out of 5 stars

I recently ordered a belt and buckle from this company and then like many read the negative reviews. Fearing the worst and hoping for the best, I received my goods within a week and absolutely no issu... See more

Rated 2 out of 5 stars

I havent purchased from this company but after seeing negative reviews, I did some digging, the UK company Buckle my Belt Limited was dissolved in January 2025. On their website they say they are a re... See more

Company details

  1. Leather Goods Store
  2. also in
  3. Belt Shop
  4. Clothing Store
  5. Shoe Store

Information provided by various external sources

Leather Belts Handmade to Measure at BuckleMyBelt.com. We sell belt buckles and American Style Buckles, Full Grain Leather Trouser Belts and Leather Jean Belts


Contact info

1.9

Poor

TrustScore 2 out of 5

127 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(127)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. My wife bought a belt that was faulty. She asked for a refund. Denied. Sent the belt back as requested and now they wont answer any correspondence. So we dont have a belt or a refund. Reporting the Trading Standards UK and will follow it through till a refund is received

December 6, 2022
Unprompted review
Rated 4 out of 5 stars

Super quality!

I agree the communication isn't brilliant but in my opinion the quality of the belt makes up for it.
My belt arrived within a reasonable time, with a note apologising for the delay. The belt itself is perfect. I love the fact that it's made of thick genuine leather and is beautiful and sturdy.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Just stating my positive experience.

After I ordered my belt last weekend, I found the Trustpilot reviews and I have to say that I was disappointed and slightly anxious.
However, I have received several emails from BucklemyBelt throughout the week informing me of the confirmation and progress of my order.
I received my belt this morning and I am very pleased with it. I don’t often leave online reviews but I felt that I needed to on this occasion just to describe my positive experience which is justifiably deserved.
Thank you BucklemyBelt!
Regards,
Andrew

September 3, 2022
Unprompted review
Rated 4 out of 5 stars

Communication is key

Had I read the reviews on this website beforehand, I'd likely still be looking for a belt. However I placed the order then was left somewhat aghast after reading the reviews here afterwards.

The main thing here is communication. It would appear that this is not a full time endeavour. Responses to my emails and dispatch of my order were all a little liter than you'd expect for a business that was being run full time. That being said I received my order and it is of excellent quality, and exactly what I was looking for.

I would absolutely order from Buckle My Belt again despite the slow communications.

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

Waited for a very long time to receive…

Waited for a very long time to receive the belt and when I did the end was very pointy - nothing like the ones in the pictures. It looks ridiculous. I have been trying to get them to fix or replace for months and they will not respond. Buyer beware! Do not purchase from this company. They do not stand by their products and absolutely terrible service. Awful!

July 25, 2022
Unprompted review
Rated 1 out of 5 stars

I also trusted the company to high quality and stand by their product…

I also trusted the company to provide High quality leather belts. However the belts that arrive which cost over $50 each were very low quality. The edges were not refined like they are in the photos. Stay away from this company they will not stand by their product and obviously based on all of the other negative reviews, they are a scam company. Take a look at these belts that I bought from Amish belts which are true to the thickness quality and edge customization that are shown in the photos of buckle my belt website

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

James Gardiner

I had not read any reviews before ordering a belt so was a bit concerned when I read the reviews on Trustpilot.
However my belt came today after only 10 days from ordering and I am completely satisfied. During the time from ordering I was kept posted about the progress of my order and can confirm that I was extremely happy with the service. I would order again

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

THIS SHOP IS TRASH

My husband ordered a belt from here for
Christmas. It came 2 months after he ordered, AFTER Christmas, and the sizing was ALL WRONG! It can’t even fit a small child’s waist let alone a grown woman. They steered us very wrong on sizing, we sent photos and emails and still they won’t give any sort of refund. This place is TRASH

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service

Absolutely shocking service. Sent me the wrong belt which I returned. Contacted their Director and owner Jason Clowery. He promised to sort it out. Never came back to me. He reminds me of a junior salesman that promises the earth and does nothing. After 2 months of me chasing him up he reneging on every promise, he said can't find the returned belt if you want your money back you'll have to get it from the post service!!. Clearly he doesn't give a hoot about repeat business and trust me he won't get any. Disgraceful.

November 5, 2021
Unprompted review
Rated 3 out of 5 stars

And Me - Further to my earlier review

Further to my earlier review, I have now received the belt. I find it to be of good quality and strong.
Would I order from them again - well I would like to after seeing the belt quality, but their customer service leaves me apprehensive.

November 4, 2021
Unprompted review
Rated 4 out of 5 stars

My experience with this company has been positive

I ordered 2 belts from this company and after 18 days hadn't heard a thing. This prompted me to have a look at Trust Pilot and I was dismayed to see so many 1 star reviews and the suggestion that this company were scammers.
I emailed the company about my concerns and within 24 hours received an apology and a promise that the belts would be dispatched the next day.
Four days later the belts have arrived and I'm I'm really pleased with the quality of leather and the workmanship. They are both the exact size I ordered
I'm only not giving them 5 stars because they should have let me know about the initial delay, but otherwise my experience has been positive and I'll probably order from them again

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

I unfortunately ordered before checking…

I unfortunately ordered before checking Trustpilot, the day after ordering I asked to cancel but no reply to further emails and messages asking them to do so. I had to open a case by PayPal to get a refund which is still ongoing. They then sent the item which was of poor quality and didn’t have hardly any colour on it which was not the case of the one on the website. Do not waste your time with this company there are better ones in the uk. So disappointed as it was for a birthday gift. Scroll by and save yourself the bother.

October 28, 2021
Unprompted review
Rated 1 out of 5 stars

Finally shipped but...

UPDATE: Order finally shipped and after bouncing around England for a bit it is now across the pond in Queens, NY. Hopefully it may make it to Myrtle Beach by Christmas.
-----
Still trying to get a ship date from them on a 9/26/21 order for one belt. They responded to one email with a bunch of stuff about supply chain issues and moving offices. Looking for a refund through PayPal now.

October 18, 2021
Unprompted review
Rated 1 out of 5 stars

1 belt arrived. 1 belt didn't.

Ordered 2 belts. First one arrived quickly, was good quality, & got a good review from me. 2nd one has never appeared. Emails remain unanswered. It's a shame - this could be a good business with a little more effort in the Customer Service department. As it is, it's effectively taking money under false pretences.

October 18, 2021
Unprompted review

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