Buckley Topsoil & Landscape Supplies Reviews 

306
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

A huge shout out to Matthew, informative and professional. Absolutely outstanding service from the first initial enquiry to amazing quality top soil delivery. We couldn't have asked for a better servi... See more

Rated 5 out of 5 stars

Great service as always. I’ve used this company several times while sorting out both my front and back garden. I usually order online, but today I phoned and had 3 tonnes of quality topsoil del... See more

Rated 1 out of 5 stars

Ordered a couple of bulk bags that didn't show up! Called Buckleys who promised to get back to me blaming the Easter Holidays. I called day after day and emailed, never got any response or updates on... See more

Company replied

Rated 5 out of 5 stars

Great customer service, very helpful and willing to go the extra mile. Matt has been excellent, always fast to respond and deliver services

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4.2

Great

TrustScore 4 out of 5

306 reviews

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No recent history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 48 hours

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4.2

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(306)

27 reviews in the last 12 months

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Rated 3 out of 5 stars

Turfs I brought were a good price

Turfs I brought were a good price. The communication from the company was next to nothing. Didn't let me know they were coming as they say they do. Rung the day before they were supposed to arrive no reply left a message to contact me but nothing. The quality looked good but after a few weeks tuffs of lighter grass appeared with an straw type appearance which has left the lawn disappointing.

August 9, 2024
Rated 3 out of 5 stars

Ordered top dressing

Ordered top dressing
Was really pleased with the soil
Would of given 5 stars but the carrier lost the order
A pallet with a ton of soil on it
It arrived a week late.

August 9, 2024
Rated 3 out of 5 stars

The product is great. - the packaging is not

The product is great and has taken very well to our garden.
What's not great for someone who lives in a small house in London is having to deal with the large wooden pallet that's left behind. Leaving it out on the street (Fly-tipping) is not a solution and local pallet collection companies are not interested in a single item.
Please investigate alternative packaging solutions for small urban sites.

August 9, 2024
Rated 1 out of 5 stars

Contacting the company proved impossible!

We tried to contact the company four times via email using their site and independent emails plus four telephone calls about our order.
We had ordered premium vegetable soil and bark.
The order arrived on time via a third party delivery company. The bark was good but the soil was very fine and sandy and had come from a sugar beet factory. It was not what we expected and we were unable to use it on the raised vegetable beds and ended up using it for patching the lawn.
We wanted to discuss the delivery with the company.

May 15, 2024

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