A huge shout out to Matthew, informative and professional. Absolutely outstanding service from the first initial enquiry to amazing quality top soil delivery. We couldn't have asked for a better servi... See more
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Great service as always. I’ve used this company several times while sorting out both my front and back garden. I usually order online, but today I phoned and had 3 tonnes of quality topsoil del... See more
Ordered a couple of bulk bags that didn't show up! Called Buckleys who promised to get back to me blaming the Easter Holidays. I called day after day and emailed, never got any response or updates on... See more
Company replied
Great customer service, very helpful and willing to go the extra mile. Matt has been excellent, always fast to respond and deliver services
No recent history of asking for reviews
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Replied to 60% of negative reviews
Typically replies within 48 hours
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No complications on delivery
No complications on delivery. It was a pallet delivery but as we have wide, reasonably flat access there was no issue for the driver. Offloaded in a few minutes.
Painless ordering and delivery process
Painless ordering and delivery process. Used the online calculator and quantities were spot on.
Very good product ,very professional…
Very good product ,very professional from order to delivery.
Quality best I have ever had
Matt’s knowledge and how quickly he arranged the delivery was excellent. Quality of the grass is probably the best I have ever had on a project .
Turfs I brought were a good price
Turfs I brought were a good price. The communication from the company was next to nothing. Didn't let me know they were coming as they say they do. Rung the day before they were supposed to arrive no reply left a message to contact me but nothing. The quality looked good but after a few weeks tuffs of lighter grass appeared with an straw type appearance which has left the lawn disappointing.
Ordered top dressing
Ordered top dressing
Was really pleased with the soil
Would of given 5 stars but the carrier lost the order
A pallet with a ton of soil on it
It arrived a week late.
The company was very professional
The company was very professional, the price was very good, plus the product was delivered timely and properly.
We'll do business with Buckley Topsoil whenever we need something.
Kind regards
Roderick
The product is great. - the packaging is not
The product is great and has taken very well to our garden.
What's not great for someone who lives in a small house in London is having to deal with the large wooden pallet that's left behind. Leaving it out on the street (Fly-tipping) is not a solution and local pallet collection companies are not interested in a single item.
Please investigate alternative packaging solutions for small urban sites.
Excellent
The delivery was prompt and the help and service was excellent. Many thanks
Great company to deal with
They did everything to help make the process work within my timescale
Excellent service
Excellent service, top quality product. Would certainly use Buckley Lsndscapes again !!!
Fantastic service from start to finish
Fantastic service from start to finish. The turf is absolutely amazing and extremely high quality. I would have no hesitation recommending this company and will definitely be using them in the future.
Contacting the company proved impossible!
We tried to contact the company four times via email using their site and independent emails plus four telephone calls about our order.
We had ordered premium vegetable soil and bark.
The order arrived on time via a third party delivery company. The bark was good but the soil was very fine and sandy and had come from a sugar beet factory. It was not what we expected and we were unable to use it on the raised vegetable beds and ended up using it for patching the lawn.
We wanted to discuss the delivery with the company.
Topsoil required a lot of screening
Topsoil required a lot of screening. There was a lot of stones and clay in it. Lots of the stones were greater than 25mm
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