Very bad experience with budgetair. I booked a flight from musgat to riyadh for my family 7 passengers, I got a confirmed ticket from budget air and when I got to the airport for check in, only one... See more
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They are a gang of liers. They are selling a combination of self transfer tickets.which is impossible to handle within stipulated time. I had to pay twice for the same journey. Thanks to their self tr... See more
I made a booking through you 72 hours ago, and you keep telling me my ticket will be issued in 24 hours. now 4 days later, I have received NO confirmation by email. when I contact you on +2787550212... See more
Good day budget air are making every effort to help me sort out a problem that i have with my ticket that was wrong Thank you budget air and travix for you support and help so far.
1.6
Bad
23 reviews
Hasn’t replied to negative reviews
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Beware Beware Beware of Budgetair!!!!
Don't use BudgetAir
I'm severely disabled and needed to come to the USA for treatment. I'm wheelchair bound and y wife traveled with me. I left South Africa on September 9, 2015 and was supposed to return on 10 October 2015. my medical treatment took longer than expected and started sending emails to Budgetair two weeks prior to my return date to change my reservation. I started getting no reply emails with reference numbers. eventually I received a email asking me for a new return date. The new return date was provided and I left it to them to make the changes. On the 10th of October 2015 I received an email stating the I was a no show at the airport. I sent 30 emails to them with no luck. After calling the airlines and with their assistance I realized that even thought the website for this company has a South African domain name, that they are based in the Netherlands. I'm now stranded in the USA and have to be out of the country by the 6th of March 2016. I'm at a loss for words and do not know what to do. Can anyone help me by advising me on what to do or how to deal with this dilemma I have. If I overstay my visa for America I will be arrested. PLEASE HELP!!!
February 15, 2016
Unprompted review
Re: Retraction of earlier complaint
Budgetair has communicated by automated email to me and resolved my booking. Hopeful that everything will turn our for the best.
July 16, 2015
Unprompted review
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