Budget Dumpster Reviews 

5,998
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and courteous throughout the entire rental process. Many people note that the delivery drivers arrive on time and place the equipment exactly where requested without any hassle. However, some people mentioned experiencing frustrating delivery delays and rescheduling issues with their containers. Some reviewers were not happy with unexpected extra fees, such as charges applied for missed deliveries or service issues. A few consumers also reported difficulties communicating with support when trying to resolve scheduling conflicts or placement problems.

What people talk about most

Service

Clients share ambiguous opinions on service, with many praising the dependable, flexible, and professional... See more

Staff

Consumers find staff to be positive, highlighting friendly drivers and helpful customer service... See more

Delivery service

People report ambiguous experiences with delivery service, as many customers praise punctual drop-offs,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many people praising polite agents who... See more

Price

Customers had ambiguous experiences with price, as some reviewers praised the best and most reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I first talked to was the nicest guy I had ever talked to. He set me up quickly with dumpster services. The young men who brought the dumpster were extremely nice and explained everyth... See more

Company replied

Rated 5 out of 5 stars

I called budget dumpster and was greeted by a lady named Susan. Susan was thorough with the rules of the dumpster, made the purchase easy, and handled everything so professionally. The dumpster arrive... See more

Company replied

Rated 5 out of 5 stars

Susan - start to finish, Susan. Knowledgeable and professional. As this was a new experience for me, she was patient with my endless questions and offered much needed advice. The entire process stayed... See more

Company replied

Rated 5 out of 5 stars

Budget Dumpster made the whole process so easy. You call - they deliver the appropriate size dumpster on time. You fill it up -call again and they pick it up as promised. No BS, No waiting and a fa... See more

Company replied


Company details

  1. Waste Management Service
  2. also in
  3. Debris Removal Service

About Budget Dumpster

Written by the company

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish.
What’s different about working with Budget Dumpster?
First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start.

Affordable Dumpster Rentals
Budget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.

See How Our Pricing Works

In addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project.

Find the Right Dumpster Size

The dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates.

Dumpster Rental 101

Ready To Order?

Order Now

Budget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Budget Dumpster

Written by the company

Why choose Budget Dumpster?
At Budget Dumpster, we roll up our sleeves right along with our customers. We make the dumpster rental process simple, convenient and budget-friendly to help keep your cleanup on track.
Find the Right Fit
We’ve rented over 1 million dumpsters. Our team of experts has the experience to set you up with the right dumpster for your job in just minutes. Never wonder which dumpster is best for your project. Just get in touch!
Schedule with Ease
Whatever you’re working on, we’re here to make your cleanup easier. Order your dumpster online, or give us a call for a personalized dumpster rental experience. And when your job is complete, simply schedule pickup online in just a few clicks.
Still have questions?
We’ve got answers. Give our team of experts a call at 1-855-200-4889 or learn more about renting a roll off dumpster using our Dumpster Rental 101 Guide.
Ready to order?

Affordable Dumpster Rentals

Service You Can Depend On

Service You Can Depend On
Keep your cleanup on track. Budget Dumpster makes renting a dumpster simple, convenient, and budget-friendly.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,998)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No service plus they took $200

They never dropped off the dumpster and charged a $200 fee for supposedly not being able to get down our 24-foot wide road, after they told us they would send someone to assess the drop site prior to delivery. Another company delivered an even wider box the very next day with no problem.

April 24, 2025
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

Kimberly, We understand your frustration with the delivery experience. We strive to provide reliable service and are disappointed to hear that this was not your experience.

Rated 5 out of 5 stars

Austin did a fantastic job

Austin did a fantastic job! He was very informative when we were getting quotes and very nice. The competition could take a lesson! Set up and pickup was flawless. I would highly recommend Budget for your next project.

March 20, 2025
Unprompted review
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Reply from Budget Dumpster

Michelle, Thank you for your kind words! We're thrilled to hear you had such a positive experience with our team. We appreciate your feedback and are glad you found Austin to be helpful and informative!

Rated 5 out of 5 stars

It was seamless

It was seamless. They dropped off and picked up the dumpster in a timely manner.

March 24, 2025
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Reply from Budget Dumpster

Neil, We're so happy to hear you had a positive experience!

Rated 5 out of 5 stars

They were great to work with

They were great to work with - very friendly and up front about all potential costs.

April 7, 2025
Budget Dumpster logo

Reply from Budget Dumpster

Heather, We strive to provide excellent customer service and transparency, and we're glad that we met the mark!

Rated 5 out of 5 stars

Awesome service by Elysia

Awesome service by Elysia. I always get great customer service from these folks.

April 4, 2025
Unprompted review
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Reply from Budget Dumpster

Kevin, We're delighted to hear about your positive experience with Elysia! We appreciate your kind words and are glad you consistently receive excellent customer service.

Rated 5 out of 5 stars

EVERYTHING WAS AS AGREED GOOD PRICE AND…

EVERYTHING WAS AS AGREED GOOD PRICE AND SERVICE DELIVERY AND PICKUP WAS A SMOOTH TRANSACTION HAVE USED TWICE AND WILL USE AGAIN I RECOMMEND IF YOU ARE IN THE MARKET FOR A DUMPSTER AS OF THIS POST 4-02-25 NO COMPLAINTS

April 2, 2025
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Reply from Budget Dumpster

Mike, We appreciate your review and for recommending us and for your continued business!

Rated 5 out of 5 stars

Discount Dumpsters ROCKS…

Dumpster companies are incredibly frustrating. They will only talk to you on line, or the dumpsters they will rent you are not right for the job. Most frustrating of all is when you need to change something like extending the time you have dumpster. There is no one to talk to. Discount Dumpsters answers the phone, knows what they are talking about, does what they say they will do, communicates with you all the time and they do all this in the nicest way. If you need a dumpster I could not recommend Discount Dumpsters enough. They are great!!!

March 30, 2025
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Reply from Budget Dumpster

Richard, We appreciate you taking the time to share your experience! It's great to hear that you found our service to be helpful and reliable. We understand the frustration you've encountered with other dumpster companies, and we strive to provide a different experience for our customers.

Rated 1 out of 5 stars

This company damaged my driveway.

This company damaged my driveway while attempting to place the dumpster. The dumpster was never successfully placed and my driveway was significantly damaged. The company refuses to accept responsibility and claims to have done an investigation determining that my property doesn’t support the weight of their dumpsters. No accountability. Trash.

March 28, 2025
Unprompted review
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Reply from Budget Dumpster

Mara, We sincerely apologize for the damage to the property. Our drivers sometimes have to determine while onsite if a container is safe to place, and in this instance, it could not be placed. We have provided a full refund.

Rated 5 out of 5 stars

Amazing

They was great. Very patient and willing to assist with any questions quickly

March 25, 2025
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Reply from Budget Dumpster

Tiffany, We strive to provide excellent customer service and are happy that our team was able to assist you!

Rated 5 out of 5 stars

I am helping my 87 year old mom sell…

I am helping my 87 year old mom sell her house, and had a lot of items that needed to be thrown away. I contacted the company and was Helped immediately, had a fast delivery, provided the documents and was able to call if I had questions! This was fast, easy and Jamie’s level of service up and above! Thank you!

March 11, 2025
Unprompted review
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Reply from Budget Dumpster

Kerri, We are so happy to hear that you had such a positive experience with Jamie! We understand how difficult it can be to help a loved one downsize, and we are glad that our team was able to make the process easier for you.

Rated 5 out of 5 stars

Elysia was super helpful setting up my…

Elysia was super helpful setting up my rental. Courteous, helpful, friendly. The txt capability worked great. Very easy and simple. Great experience!

March 17, 2025
Unprompted review
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Reply from Budget Dumpster

Bob, It's wonderful to know that Elysia provided such excellent service and that the rental process was smooth and easy for you! We appreciate your kind words and will share your feedback with Elysia.

Rated 5 out of 5 stars

The agent on the phone (I didn't write…

The agent on the phone (I didn't write down her name!) was so extremely helpful. I called on a Saturday with an emergency needing a dumpster, and she took the extra steps to make phone calls while I waited, and she made magic happen! We had a dumpster on site within 2 hours. Miracle worker!

March 15, 2025
Unprompted review
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Reply from Budget Dumpster

Kathy, We are so glad to hear that you had such a positive experience! We are thrilled that our agent was able to help you in your time of need.

Rated 5 out of 5 stars

Dumpster delivered on time and driver…

Dumpster delivered on time and driver put exactly on the spot we needed. Driver was very friendly.
Updates were delivered to my phone and email, nice touch!

March 15, 2025
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Reply from Budget Dumpster

Ted, We appreciate your kind words! Our team strives to provide excellent customer service, and we're glad that you appreciated the rental updates!

Rated 5 out of 5 stars

We had an issue; however, Budget Dumpster, Made It Right

We ran into an issue with the dumpster placement, as it was positioned too close to the wall, making it impossible to open the door for proper loading However, after sharing our frustration Budget Dumpster reached out to us and offered a solution, providing us with half off our next rental as a way to make up for the inconvenience. I appreciate that they took the time to make things right for the future.

March 1, 2025
Unprompted review
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Reply from Budget Dumpster

Kimberly, We understand your frustration and apologize for the difficulties you've encountered. It sounds like you're going through a very challenging time, and we regret that our service has added to your stress. We strive to provide a smooth and hassle-free experience for our customers, and it's clear that we fell short in this instance.

We appreciate you taking the time to share your experience, and we wish you the best as you continue to navigate this difficult time.

Rated 5 out of 5 stars

Excellent service!!!

Excellent service!!!! We had this service in the last couple years. Been really good, no issues!

March 7, 2025
Unprompted review
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Reply from Budget Dumpster

Thank you for your kind words, Cody!

Rated 5 out of 5 stars

Everything was as advertised

Everything was as advertised, no hidden fees drop off and pick up date for perfect, great placement. I would use the service again

February 7, 2025
Unprompted review
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Reply from Budget Dumpster

We appreciate your kind words and are thrilled to hear that you had a positive experience with your rental, Chris!

Rated 5 out of 5 stars

Excellent interaction with Dustin R. at Budget Dumpster

I just ordered a dumpster for removal of the ceiling in my home. Dustin R. was absolutely delightful and so very helpful. He answered every question without hesitation and offered suggestions along the way. He was very attentive, pleasant, and cheerful. It was so nice to talk to a real person and such a nice one at that. Thank you Dustin! I highly recommend Budget Dumpster!

February 6, 2025
Unprompted review
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Reply from Budget Dumpster

We're thrilled to hear about your positive experience with Dustin! It's wonderful to know that he went above and beyond to provide you with excellent service, Paula!

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