Budgetelitetravel Reviews 320

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So far, as this is my very first time booking with Budgetelitetravel, Alice has done an excellent job! Everything that was promised with issuing my tickets and insurance was completed, not to mention... See more

Company replied

Rated 5 out of 5 stars

Nowadays, it's difficult to trust unknown websites because they are full of scammers. At the beginning, I was suspicious that this site had such attractive prices. However, Steve did an amazing job. H... See more

Company replied

Rated 5 out of 5 stars

Monica is an all star! She was friendly, focused on finding all possible solutions to find us the best deal not only in terms of cost but outgoing city of origin, time/date of departures. She is the... See more

Company replied

Rated 5 out of 5 stars

While we are dedicated mile-seekers on multiple airlines, we were faced with a trip which was outrageously expensive on our primary airlines and their partners. The timeframe was critical, so we looke... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Young an upcoming travel agency, comprised of seasoned agents with ample prior experience in the field, able to get you that luxury flight at the best price around!


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Rated 1 out of 5 stars

Is budget elite travel the same as businessclass.com?

Contacted them via their web site and my request didn't go through. Called their number but was routed to Business Class .com Something doesn't feel right and they couldn't answer why they have the same phone number. Anyone else have this experience?
update: I called the number provided by Budget Elite Travel (it was the same number I originally called). Received a call back from Budget Elite Travel. I asked about the connection regarding Business-Class.com and was told that some of their operators work for that company. I gave my info again and am waiting for a response.

March 5, 2025
Unprompted review
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Reply from Budgetelitetravel

Hello Randy, it seems you've reached the wrong number. Please contact our general line at (888) 872-0895, and we'll be happy to assist you.

Rated 5 out of 5 stars

Very nice

Good company

January 15, 2025
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Reply from Budgetelitetravel

Hello Alisa, your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Dora was very responsive to our many…

Dora was very responsive to our many questions and followed up on changes as they occurred.

December 6, 2024
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Reply from Budgetelitetravel

Hello John, thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 2 out of 5 stars

This was an amazing experience when I…

This was an amazing experience when I booked. Afterwards, there was little or no responses to my emails over pre checking as we were told not to do it ourselves as the ticket could be invalidated.
Flight time on my return from Cairo was two hours off without receiving any updated information. No response at all about pre check on my return flights.

December 3, 2024
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Reply from Budgetelitetravel

Hello Brenda, we apologise for any frustration experienced. We strive to provide excellent customer service and are disappointed that your experience did not meet your expectations. We value your feedback and will use it to improve our communication processes.

Rated 5 out of 5 stars

The agent was responsive and helpful

The agent was responsive and helpful. I would be happy to use the service again,

November 15, 2024
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Reply from Budgetelitetravel

Hello Kevin, your feedback is highly appreciated. Thank you for the review!

Rated 3 out of 5 stars

More difficult than needed

The process was too complex and never fully explained. Ultimately, I got the reservation that I wanted but the process was more painful than needed. Others will have to evaluate if saving a little money on a business class seat is worth it.

December 3, 2024
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Reply from Budgetelitetravel

Hello Robert, thank you for reaching out to us. We sincerely apologize for any inconvenience caused during the booking process. Your feedback is highly valued, and we will use it to improve our services and ensure a smoother experience in the future.Thank you for your understanding.

Rated 5 out of 5 stars

Second time around with Budget Elite…

Second time around with Budget Elite Travel - Back to the UK from Melb Aus saved me around $3k on the same airline same flights. Got to chose my seats and stop overs. Nolan stayed up late each day to help me get sorted (Due to time difference) I'm grateful for that. Last time went smoothly hoping this time is the same.
Edited: All went very well, even when I wanted to extend my stay Nolan checked all flights for me to change. However I didnt end up needing this. Thanks again Nolan for your assitance my second experiance with BET has been great.

November 26, 2024
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Reply from Budgetelitetravel

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Exceptional service!

I was provided with personal service from beginning to end. Genuine. Caring. Company

November 23, 2024
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Reply from Budgetelitetravel

Hello Leland, your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Ali was extremely professional

Ali was extremely professional. I’m in a generation that can have challenges with buying on the internet.
He was so patient, kind and made sure I understood exactly what to do!
I always buy through AMX, now I feel I have a Company and agent that will work at my best interest! Thank you Ali, you are the best!!!

November 20, 2024
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Reply from Budgetelitetravel

Hello Laurel, thank you for the kind words! We're glad our agent met your expectations. Your satisfaction is important to us, and we're here to help with any future travel plans. Thank you for your support!

Rated 5 out of 5 stars

Very helpful friendly staff,keeping in…

Very helpful friendly staff,keeping in contact at all times,had to rebook due to illness managed to get us back on track,will continue to use this company..

November 20, 2024
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Reply from Budgetelitetravel

Hello Graham, thanks for your kind words! We're glad to have been helpful in your travel planning.

Rated 4 out of 5 stars

I cancelled a trip last year

I cancelled a trip last year, and was able to use my credit to purchase another flight. It seemed to be more complicated and took numerous emails, texts, and phone calls to get the flight complete, but in the end, it will get us there at little out of pocket expense.

November 12, 2024
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Reply from Budgetelitetravel

Hello Gary, your feedback is highly appreciated. Thank you for the review!

Rated 5 out of 5 stars

Jaden, the best

Excellent and very timely attention by Jaden all the time.

November 10, 2024
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Reply from Budgetelitetravel

Hi Mishra, thank you so much for leaving us a stellar review!

Rated 5 out of 5 stars

Outstanding Planning Assistance!

Outstanding Planning Assistance!

Elvis has done an amazing job planning my upcoming trip. He listened to my preferences and tailored everything to meet my needs with great professionalism and care. His dedication and attention to detail have given me complete confidence that my journey will be a success. The only downside is our time difference, which can sometimes make communication a bit challenging.
I highly recommend Elvis as a travel agent!

November 6, 2024
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Reply from Budgetelitetravel

Hello Ahmed, thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Great price was found for my trip on a route that I couldn't find through booking websites. Thanks to Omar for making the start of my trip smooth and relaxing.

November 12, 2024
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Reply from Budgetelitetravel

Hello John, your feedback is highly appreciated. Thank you for the review!

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