Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
Company replied
Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4.0
Great
2K reviews
Hasn’t replied to negative reviews
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The delivery was good and on time.
The delivery was good and on time.
The installation was ok since they had to come back to reinstall the bolts.
May 25, 2023
Reply from Budget Mailboxes
Thank you for taking the time to share your experience and leave us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The plaque with house number with…
The plaque with house number with street address is simply exquisite. The solar lights (that lights up the plaque at nights) is exceptional. The products are second to none--so much so that the mailbox installer asked me to send him the link to where I made my purchases. I was happy to forward the Budget Mailbox link to him. All he does is mailbox installation and he says lots of his clients would like to buy the plaques and lights. It stands out and is very expensive looking despite the affordable prize. I'm more than pleased with my purchase.
May 22, 2023
Reply from Budget Mailboxes
Thank you very much for your review and recommendation, Andrea! It makes our day to hear when our customers are satisfied with their new items, and we take your kind words to heart. We do our best to offer high quality products and top-notch customer service, so if you ever need any assistance we are here to help!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
I didn’t like that their was no option…
I didn’t like that their was no option for finials with the post that I purchased.
May 9, 2023
Reply from Budget Mailboxes
Thank you for taking the time to provide feedback, we greatly value input from our customers! If there is anything we can do to support you in the meantime, please feel free to reach out to us via the contacts listed below.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
We love our purchase …..Our Victorian…
We love our purchase …..Our Victorian Mailbox is the hit of our block.
May 9, 2023
Reply from Budget Mailboxes
We are so happy to hear you love your new Victorian Tower mailbox, thank you for sharing your review, Leonard!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Easy to order
May 9, 2023
Reply from Budget Mailboxes
Thanks for your review, Catherine!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Everything was what I wanted only issue…
Everything was what I wanted only issue was I ordered two boxes and they only sent one but quickly resolved the issue and sent the second one
May 9, 2023
Reply from Budget Mailboxes
We take great pride in providing the best customer experience we can and we are grateful for the opportunity to support you! Thank you for sharing your review, Paul!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The ENGRAVED wedding gift was…
The ENGRAVED wedding gift was MISSPELLED . Extremely embarrassing for me and that couple that had to tell me it was wrong.
May 12, 2023
Reply from Budget Mailboxes
Hello Donna,
We sincerely apologize for the misspelling on your engraved wedding gift, which caused embarrassment for you and the couple involved. We deeply regret any inconvenience or distress caused.
We understand that during your interaction with our representative, the proper spelling you provided was confirmed. However, we want to clarify that as a distributor, we rely on our trusted vendors who handle the production and shipping process directly. The product is drop-shipped from the vendor, and we do not have the opportunity to double-confirm its accuracy before shipping. Nonetheless, we take full responsibility for the oversight and have promptly arranged for a replacement plaque to be sent to you. The corrected plaque has been shipped on 5/23, and you should have received a link with tracking information via email. Please double check your spam/junk folder if you have not already received it.
We value your satisfaction and are taking steps to prevent similar occurrences. Your feedback is invaluable to us as we continually strive to improve. If you have any further concerns or require assistance, please contact our customer service team.
Thank you for bringing this matter to our attention. We appreciate your understanding and patience. We are committed to resolving this to your complete satisfaction.
Warmest Regards,
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great Mailbox
The mailbox that I ordered came on time and as represented in your advertisement. I got it in and the next day got a nice note from our mail carrier complimenting me on our new mailbox. Looks great works great very satisfied.
May 10, 2023
Reply from Budget Mailboxes
We love to hear that your new Whitehall mailbox was a hit! Thank you so much for sharing your review, Rob!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Residential owner
They are legitimate company.
Not a bogus one. I paid them. They sent the mailbox
right away. Excellent, I can recommend them to my
neighbors and friends.
May 11, 2023
Reply from Budget Mailboxes
Thank you for your recommendation, Agustin! We are glad you are pleased with your new MailBoss high security mailbox.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Mailbox is amazing in design and…
Mailbox is amazing in design and quality. Sturdy and classy look.
April 17, 2023
Reply from Budget Mailboxes
We are glad you are happy with your new Whitehall mailbox. Thank you for your review, Filomena!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Fast turnaround and ship
May 8, 2023
Reply from Budget Mailboxes
Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Budget mailbox had the most competitive…
Budget mailbox had the most competitive price. It was even cheaper than manufacture direct. Shipping said 3 weeks but it showed up within 1 week. I would absolutely recommend this website for all your mailbox needs.
May 6, 2023
Reply from Budget Mailboxes
We are very happy to provide quality products at affordable prices, and we thank you sincerely for taking the time to share your experience!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Good communication
Good communication. Very satisfied with the product quality. Timely shipping. Only one problem -- hardware packet was missing the 3/8-16 pan head screw for attaching the mailbox to the post.
April 18, 2023
Reply from Budget Mailboxes
Thank you for taking the time to share your kind words and leave us a review, James! We apologize there was a missing screw from your shipment. I have reached out via email just in case you haven't already replaced it yourself, so we can get that item shipped out to you! We are always happy to help should any issues arise, and we are grateful for the opportunity to support you.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great Support Service
They answered the phone every time, answered all my questions, delivered the mailbox on time.
May 4, 2023
Reply from Budget Mailboxes
We’re so happy to hear about your experience! We’ll be sure to pass along your feedback and we hope to see you again should you have any future mailbox needs.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Quick and PROFESSIONAL
April 27, 2023
Reply from Budget Mailboxes
Thank you for sharing yor review, James!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for your review, Steve!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
would buy again!
our mailbox was destroyed by a drunk driver and i immediately found this site and liked a lot of the options. it shipped fast, prices are fair, and it's excellent quality! i hope i don't have to buy one again anytime soon but this is my to go place for a good mailbox.
May 1, 2023
Reply from Budget Mailboxes
Thank you for your review! We strive to provide excellent service and we’re glad you are pleased with your new Whitehall mailbox!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Good quality product
Good quality product, nice finish, well constructed, and easy assembly. Well satisfied with product. Fast shipping was included at no charge.
April 28, 2023
Reply from Budget Mailboxes
Thank you for taking the time to leave a review, Ron! We're proud of the high-quality products we offer, and we hope you'll keep us in mind for any future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Someone destroyed my mailbox
Someone destroyed my mailbox and did not stop to take care of their mistake. All I needed was the correct box that the HOA requires and the rest was still intact to attach to the new box. BUDGET MAILBOXES had what I needed at a great price with quick delivery! Local “mailbox” contractors quoted me triple what I paid with BUDGET MAILBOXES! So glad I used them!
April 27, 2023
Reply from Budget Mailboxes
Thank you for taking the time to leave us a review! We're truly glad that we were able to provide you with the perfect mailbox you needed. We genuinely appreciate the opportunity to be your mailbox provider!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
No regrets! Beautifully crafted!
Love the mailbox that arrived in perfect condition. Beautifully crafted and great quality! Would definitely buy again! No regrets at all!
April 27, 2023
Reply from Budget Mailboxes
Thank you so much for sharing your kind words! We love providing quality products to all of our customers!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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