Budgetpoint Reviews 

44
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The trustpilot website links to budgetpoint.co.uk but the budget point online is budgetpoint.uk which is questionable, none of their telephone numbers are active and the number on their website isn'... See more

Rated 3 out of 5 stars

Bought something a week ago. No update, no nothing, no contact, no responses. Appealed to paypal, then a refund was given. Waste of time. I didn't request a cancellation. Since you have no c... See more

Company replied

Rated 5 out of 5 stars

Bit reluctant to purchase as I'd never heard of Budgetpoint before and they don't have the flashiest website like competitors. However, the price kept nagging me so I bit the bullet. Initial comms wer... See more

Rated 1 out of 5 stars

The one thing i would say is these people are not reliable. Do not buy stuff from them.Very disappointed as my order never arrived. When you try to call them they never answered. I feel the online fo... See more

Company replied

Company details

  1. Game Store
  2. also in
  3. Electronics Store
  4. Garden Center
  5. Security Equipment Store

Information provided by various external sources

We ensure customer gets low prices for trusted renowned brands.


Contact info

2.9

Average

TrustScore 3 out of 5

44 reviews

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No recent history of asking for reviews

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2.9

All reviews

(44)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer services

Excellent customer services. I was trying to order Bosch Athlet Vacuum Cleaner from their website but couldn't get past the registration process. I called their customer service number and the advisor explained that he would send me a link to click on to help me proceed. After that the process was quite simple. The item was delivered on time and the fact that they offer free shipping on all their products is wonderful. I will definitely be using their services again in the future.

March 29, 2019
Unprompted review
Rated 1 out of 5 stars

Take ages to cook food

Take ages to cook food. Takes more time then oven! I didn’t like it at all packed it after using 3-4 times.

March 23, 2019
Unprompted review
Budgetpoint logo

Reply from Budgetpoint

Dear Customer,

We are very sorry to know that you had a bad experience by the item sourced by Budget Point. We are the online retailers and our aim is to provide customer with compatible prices.

At www.budgetpoint.co.uk we take feedback of our customers very seriously and provide them excellent Customer Services.

I would like to provide you opportunity to resolve your complain, you have number of options:

1:If you are not happy with the product you can return the item according to the returns policy of the purchased item.

2: We can exchange the item for other item of your choice.
we have other alternative product which would be able to cook food quickly

one of the item is Tefal cook 4 me intelligent cooker and is currently on offer price
https://budgetpoint.co.uk/bazaar/produit_details.php?id=171

Please contact with Customer Services and we would like to resolve the matter according to your satisfaction.

I would also like to mention the item you purchased has many benefits, please see below-mentioned details.

Kind Regards,

Customer Services
www.budgetpoint.co.uk


There are numerous benefits of a Team halogen oven and one using the same can cook healthy food keeping the taste of the food intact. It makes your food healthy a significant aspect of a halogen oven is that it endorses improved and healthy eating as it helps in removing the fat ways from the meat.

Nowadays a very popular technique of cooking is grilling however all products are unable to do their job well. The halogen ovens are the best oven for this job. Their capability to cook practically anything in this fashion makes it loved among all. It keeps all the nutrition in the food intact including the vitamins and minerals without spoiling the flavour as well as taste.

Rated 5 out of 5 stars

Reluctancy turned to happiness

Bit reluctant to purchase as I'd never heard of Budgetpoint before and they don't have the flashiest website like competitors. However, the price kept nagging me so I bit the bullet. Initial comms were good - UPS were to deliver and I was given tracking. Next day an email arrived saying that Royal Mail would deliver? Parcel turned up though with UPS, only two days after ordering. Fantastic price (same product £261 more expensive at John Lewis) and good service.

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

Saved myself £50 by buying from…

Saved myself £50 by buying from Budgetpoint. Quick delivery and, at first glance, everything appears to be OK. Will probably be a few weeks before I can carry out the installation though. I will definitely consider buying from Budgetpoint again. Thank you.

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. Small company but and not polished in their customer service, but were very cheap and helpful when I called them. I would buy again.

February 14, 2019
Unprompted review
Rated 4 out of 5 stars

First purchase

All good, although confirmation of delivery date/time not provided at any time.

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Many thanks, zaf.

Recommended , good service,good price and excellent delivery service, many thanks

January 15, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

The one thing i would say is these people are not reliable. Do not buy stuff from them.Very disappointed as my order never arrived. When you try to call them they never answered. I feel the online form asking for my item they said it has been mis placed by courier company. I said i work for the courier company give me the tracking number they said I dont have it. They did not have the number because they never send me one as when I order a doll house it was for 119 pounds and now it is showing 220 pounds. And they said it is out of stock and forcing me take my money back and order again once in stock which I refuse as the price has gone up so they wanted me to pay the bigger price. I said send me once in stock but i did not receive anything and when I contact them without any reply they have sent my money back. I would not give them any star. Needs to think twice before cheat any customer. My daughter was waiting for her Christmas gift which never arrive.
Sorry but i will not remove this review as I was never informed by your company but when I filled the online form on your website than you called me to say it was lost in transit. You did not have evan courtesy to call your customer and say that why was it not arrived. And you ask me to buy again when in stock but then I had to pay you the full price which was in offer in Christmas.

January 10, 2019
Unprompted review
Budgetpoint logo

Reply from Budgetpoint

Dear Sir,

We request you to remove this review. As we did inform you that the parcel has been lost during transit and we did offer you full refund and told you that KidKraft Princess Ariel Undersea Kingdom Dollhouse is out of stock. But you insisted that you will wait for our next delivery and Since, we still not have this item back in stock we issued you full refund.

We have never asked you to place an order for this item. In-fact, you will not be able to as our website does not even show this product.

We have sold plenty of doll houses during the Christmas time and delivered them on time. Item getting lost in transit is something beyond our control. At our end We can keep you informed which we did and issued you with full refund.


Regards,

Customer Care team.

Rated 5 out of 5 stars

I have used the services of…

I have used the services of Budgetpoint.co.uk a new retail website. Normally I am very sceptical of using new online retailer but when I contacted and communicated with budgetpoint.co.uk I received prompt response.

My shopping experience with budgetpoint.co.uk been excellent they delivered the products on time and this shopping experience been very cost effective.

In future I will use them again.

November 20, 2018
Unprompted review

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