Budgetworkwear Reviews 243

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including embroidery and prints, noting that items like hats, hoodies, and shirts are durable and make their branding stand out. Many people appreciate the excellent value, finding the prices competitive and often significantly lower than other providers for similar items. The ordering process is frequently described as easy and efficient, with many customers highlighting the convenience of online ordering and the helpfulness of the staff. Reviewers also commend the prompt and reliable delivery service, with many experiencing quick turnaround times and timely arrivals. Communication is often mentioned as excellent, with customers receiving regular updates on their orders. However, some customers experienced minor delays in delivery, and a few noted issues with third-party postal services rather than the company itself, which impacted the overall delivery experience.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and prompt... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products and... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the affordability, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big shoutout to our amazing workwear supplier who’s been looking after me and my teams for over 5 years — across two companies! 👕👷‍♂️ Their quality gear, reliable service, and genuine care... See more

Rated 5 out of 5 stars

We ordered custom branded hats, hoodies, and t-shirts and couldn’t be happier with the result. The embroidery on the hats is clean and durable, and the print on the hoodies and shirts looks sharp and... See more

Rated 5 out of 5 stars

We've been ordering our uniforms through Budget Work Wear for years now and have always been happy with the quality of their products. We recently placed an order for some embroidered work shirts whic... See more

Rated 5 out of 5 stars

I would highly recommend Budget Workwear to anyone needing branded products. Their customer service is excellent and everyone we spoke to and emailed with was friendly and couldn't be more helpful.... See more


Company details

  1. Clothing Store

Written by the company

Budget Workwear, your online store for workwear, team wear and corporate clothing. At Budget we offer value to our clients by minimizing the effort in sourcing workwear and decorating them. Our aim is to provide you the best prices on Australia's top workwear and uniform brands. We allow you to mix and match brands and get FREE shipping for orders over $300.00 We also offer in-house decoration services like embroidery, screen print and heat transfers. We offer low setup charges and flat rate embroidery and print services. So what else are you waiting for, get on board to start saving and earning value.


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Work pants

Product was as described,order showed up on time. Will be ordering from them again

July 3, 2024
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you Michael for the review and appreciate you taking the time to write a review.

Rated 1 out of 5 stars

Anti-consumer

Perhaps it's not fair to blame BWW for my initial issue; the clothing manufacturer simply provided garments with the same size label that were clearly not the same size. Never the less, I can blame TWW for the outrageous turn around on my refund which has taken over 2 weeks to process since the item was returned to them, despite written approval of the refund now more than a week ago. Was also unimpressed at the anti-consumer behavior that led them to think they could charge me a restocking fee, despite this clearly not being a change-of-mind return. In the end, they charged me $10 to pay for missing tags, despite the fact that the products were clearly faulty and no longer needed tags, and were returned with all tags present!

Look elsewhere!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

Staff were an absolute dream to deal with, they were prompt with response times. Our shirts were embroidered within 1 day!! The team prioritised our items and we are super happy with Hats & Shirts. Thanks Team :)

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

AAA+ Service, Competitive pricing

I put the order in last week and received it within 7 days! Super thankful for the team for turning around my order so quickly!

I’ve been dealing with Budget Workwear for the past 8 years and they haven’t let me down. Highly recommend them and wouldn’t go anywhere else!!

December 1, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time.

Waste of time.
You can't test the product because they don't want to pay for sample fittings so the procedure is buy it, wait 2 weeks for you to receive it. if it doesn't fit, pay postage fees to return for an exchange and repeat with the next size. If you want your money back they charge 10% restocking regardless of the item condition. that's probably a % of their business model. I'm curious to whether their previous company Budget Safety Wear was sued and had to Phoenix into Budget Work Wear. Enjoy the bad PR for 10% of my order. Maybe I should alert the ATO?

October 13, 2021
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

HI Sam,
I am sorry you feel this way about our business. Our business model is completely online, we do not hold stock and get the items for customers as per their size/colour and then ship. Our product prices very competitive, please do search other stores and also read their refund and exchange policies.

We are still very flexible with our policy and have mentioned this very clearly on every product page, returns page and finally at the check out. Cant be more transparent than that. Shipping costs a lot of money, margins on products are as it is thin and we absorb some of it on the shipping too.

To pay for return label does not work for us, I am sure it works for some but then their product prices are higher. Having said that, we do not charge the customer restocking fee if they exchange to another size or another product, all though we still have to return to the supplier at our expense and pay the restocking fee.

Lastly, if you think this is Bad PR, then feel good but as a business we dont feel threatened by these ratings as we are proud about what we do and the way we serve our customers with honesty and integrity.
Regards

Rated 5 out of 5 stars

Order Review

I recently placed an order with you for a heap of screen printed garments for Born Again Restorations and all I can say is wow!
I just wanted to say how impressed I am with the quality of the screen printing. We have had so much positive feedback on the shirts already!
Thank you so much! We will be placing another order again some time soon. 🙂

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

I seriously hate these people

I seriously hate these people, take your order and your money, but don't have the stock on hand. "Oh, we generally take 3 - 5 days...yarda, yarda, yarda" Business day 5, and still nothing sent. If I wanted it from India or China, I would have shopped overseas.
Never again.
UPDATE: It took a phone call from me, to be told that it will be sent today, DAY 5, and I will get an email. Still waiting for that email at 1.35pm Friday Queensland time.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE

Hi ordered 2 vests online mid last week and they arrived today. Super fast service, items are awesome quality and will suit any corporate job or in the healthcare sector which is what I brought them for. Absolutely love them. I have no qualms in recommending this company. Thank you for a smooth easy transaction and the ability to use Humm was an added bonus.

July 29, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous!

I have been using these guys for quite a few years for our staff uniforms. Great artwork, great range to choose from and pretty fast with the responses. We get a lot of compliments of our uniforms and that is in part to the great result in the embroidery. Definately worth the time to have a look.
Please note: This review is reflective of my own experience only. I was asked to review the company and have willingly done so.

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great range! Fantastic customer service!

Harish and his team are exceptionally efficient and accommodating. No job is too big or too small. Our business has been utilising the services on offer for over 3 years and not once have we been left disappointed. Highly recommend!

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellence in Service

I have been using Budget workwear Clothing Online for a number of years and have always had exceptional service with garments at a fraction of the price you get from the local stores .So easy to deal with and always willing to go that extra step, and always following up.I highly recommend Budget workwear Clothing Online to anyone looking for work wear and corporate clothing.

April 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great work

Great work. Very helpful and competitive

April 24, 2020
Unprompted review
Budgetworkwear logo

Reply from Budgetworkwear

Thank you Luke for being a loyal customer for 8 years now! Appreciate your business!

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