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buendía Reviews 48,389

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Maria, Margarita and Ricardo were all amazing! They made our day trip too Sintra fabulous!

Rated 5 out of 5 stars

Buenia day trip to San Sebastian & the French Basque region..Brilliant idea for a trip although maybe best to go the busiest place( San Sebastian) first so you can get breakfast sight see & maybe sh... See more

Rated 5 out of 5 stars

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for. After our first visit to Bruges and Ghent, we returned to Luxembourg, and experien... See more

Company replied

Rated 5 out of 5 stars

It was a long day but varied and interesting. We nearly got lost in the fog at Covadonga Lakes but we saw some cows and met some interesting travelling companions. Ana was informative and made every... See more

Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

About buendía

Written by the company

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En Buendía sabemos que los mejores viajes son aquellos en los que vivimos experiencias únicas. Por ello, incorporamos cada día nuevas actividades y excursiones en diferentes destinos con el fin de facilitar el tiempo de ocio de nuestros clientes, haciendo que se preocupen únicamente de disfrutar de la experiencia.


Más de diez años marcando la diferencia

Nuestra empresa posee una trayectoria de más de 10 años en el sector y cuenta ya según nuestro índice de satisfacción con la confianza de un 1 millón de viajeros alrededor del mundo. Desde nuestros inicios, Buendía brinda las mejores experiencias: tours, actividades y excursiones propias basándonos en la excelencia de nuestros servicios. Para ello, contamos con autobuses y guías locales propios, que aseguran un trato inmejorable para todos nuestros clientes.


Excursiones · Free Tours · Experiencias · Entradas & Atracciones · Actividades deportivas

Te asesoramos en todo lo que necesites

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48K reviews

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Rated 5 out of 5 stars

Excellent choice for Budapest

We have selected two tours in Budapest (general tour and castle tour) and we have been very pleased with both of them. For reasons behind their control, there were changing in one of the tour and they informed us immediately with alternative options.

We would select them again next time.

May 9, 2024
Rated 4 out of 5 stars

Good solid product that could still get improved.

Generally quite satisfied. Above standard quality but not that exceptional. A bit high price for the regular standard big group excursion. Kind and professional staff, safe driving. All worked fine and was pretty well timed/organised. A pity that the staff had little knowledge of foreign languages and did not do anything about it during the trip (short briefing, visual explanations, WhatsApp summaries). More time should be available at key points of interest (the lakes, the coast) and less devoted to the lunch break/localities. It is personal and without any good knowledge of Spanish but there was perhaps too much talk/information to be absorbed and too little time for reflection/experiencing.

April 19, 2024
Rated 1 out of 5 stars

I don't speak Spanish so I have no idea…

I don't speak Spanish so I have no idea how to answer these questions, but the tour was horrible. The fact that you sent me a survey in Spanish when I took the English speaking tour shows how incompetent your company is.

March 31, 2024
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Reply from buendía

Good afternoon, Jill:

First of all, we would like to thank you for taking the time to review your experience with Buendía, as well as for the trust you placed in us to make your reservation.

We regret that the tour was not to your liking. By default, the invitation to review your experience is sent in Spanish because most of our customers are Spanish speakers.

We hope you can give us another opportunity in the future to enjoy a Buendía experience.

We remain at your disposal.

Buendía Team.

Rated 5 out of 5 stars

Freetour Oviedo

Un freetour entretenido y divertido. Inés la guía excepcional...freetour muy recomendable

March 29, 2024
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Reply from buendía

Buenos días, Josefa:

Muchas gracias por su reseña y por la confianza depositada en Buendía para conocer los encantos de la ciudad de Oviedo.

Nos alegra saber que las explicaciones de nuestra compañera Inés le han resultado interesantes y amenas.

¡Esperamos volver a verla muy pronto!

Un saludo,
Equipo Buendía

Rated 3 out of 5 stars

A bit dissappointed from change of guide language

I booked the tour myself directly from Buendia website with English guide for 3 people and we were put in the Spanish guide group the day of tour without prior notification.
The tour was very good and the Spanish guide very nice.

March 29, 2024
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Reply from buendía

Good morning Irena,

We wanted to thank you for you to trust in Buendía, and also for the time it took yo to write this comment.

We alredy talked with our colleges un Brussels about this situation, and they told us that it was a human mistake. Although the activity was booked in English, they send you with the Spanish group. We apologise if youy didn´t enjoy all the visit due to this mistake. We will work for this not to happen again.

If you need anything else in the future just let us know.

Kind regards,
Buendía Team

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