I bought a Bugatchi shoes discounted from $300+, looks great in photos but when I received the shoes and tried it, i was shocked, this shoe maker knows nothing about shoemaking.although it was suppose... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The website is not user friendly when toggling back & forth between pages - and it loads very weird when scrolling up & down. And if you don't know how to use a coupon discount offer when checking ou... See more
Company replied
I ordered a swimsuit on their website and it was delivered to me. I didn’t like the looks of it and I sent it back. They then called me saying I am unable to return a swimsuit. On their website it... See more
Placed my order to only realize Bugatchi website outlines my size is available but Bugatchi customer service emailed me stating my size is NOT available which caused a major inconvenience for me. Look... See more
Company details
Information provided by various external sources
Shop the best fashions in men's clothes online at Bugatchi. Designer clothes, sportswear, footwear & accessories that reflect a man's taste and style.
Contact info
Clint Moore Road 1377, 33487, Boca Raton, United States
- 5618930555
- customerservice@bugatchiuomo.com
- bugatchi.com
Leather does not feel like leather
Leather does not feel like leather. Unfortunately. The size and overall look are great
February 12, 2018
Unprompted review
Reply from BUGATCHI
Hello Abb,
Thank you for your review. We are very sorry to hear that you were dissatisfied with our leather. Please note, there are variations of leather, i.e. full-grain, top-grain, and bonded leather. This can cause differences in texture.
We are glad to hear you like the overall size and look of our products.
We hope to serve you in the near future!
Best Regards,
Team Bugatchi
I emailed customer service twice and no …
I emailed customer service twice and no response 36 hours later.
February 12, 2018
Unprompted review
Reply from BUGATCHI
Hello Thomas,
Thank you for your valued review. Unfortunately, we were closed when you had first emailed us, which was on a Saturday. Our hours are Monday-Friday from 8:30am-5:00pm. We received your email on Monday and responded to you promptly. I hope that all your needs and concerns have been met. We appreciate your feedback and value your business greatly!
Have a stylish day!
Best Regards,
Team Bugatchi
Always my favorite
Always my favorite. Best fit of any shirt out there!
February 12, 2018
Unprompted review
world class customer service and support.
Amazing one on one service - they take VERY good care of you.
February 12, 2018
Unprompted review
Quality product
Very prompt in response time and receiving order. Excellent quality of product!
February 12, 2018
Unprompted review
Have ordered many shirts and have been …satisfied customer
Have ordered many shirts and have been pleased with them all. Great shirts. Great Service
February 12, 2018
Unprompted review
have had excellent customer service
February 12, 2018
Unprompted review
Great Style at Great Price!
February 12, 2018
Unprompted review
Presentation is everything!
I ordered colorful mens' socks for my nephew. They looked great, were of very good quality, they arrived very quickly and in a fabulous black presentation box filled with tissue paper. It made a lovely gift. I was very impressed.
February 12, 2018
Unprompted review
Great service, sizing issues
Great service, but I was disappointed to find that the shirts I received are sized differently than the others I've purchased from them.
February 12, 2018
Unprompted review
Reply from BUGATCHI
Hello David,
We're sorry to hear about your experience with our sizes. Please note, that our shirts are offered in two fittings: classic, and shaped (slim) fit.
We are glad to hear that you are satisfied with our great customer service. We always strive for excellence for our valued customers.
Thank you for your valued feedback!
Best Regards,
Team Bugatchi
For myself
For myself, the fit, style and quality of their clothing is perfect. I love everything about Bugatchi, customer service really is exceptional. Easy to deal with, always helpful and super kind. Would give 6 stars, I am beyond satisfied.
February 12, 2018
Unprompted review
Great service!!
February 12, 2018
Unprompted review
I think the shirts by bugatchi are …
I think the shirts by bugatchi are excellent plus the fabric is amazing
February 12, 2018
Unprompted review
The shirts are awesome
The shirts are awesome (design, look and fit) and the service and turnaround time were great.
February 12, 2018
Unprompted review
Love Bugatchi products
Love Bugatchi products. High quality and great design. Quick shipping and excellent customer service as well.
February 12, 2018
Unprompted review
Good product at affordable price and …
Good product at affordable price and good customer service
February 12, 2018
Unprompted review
Great product
Great product. Great shipping.
I am a repeat customer and could not be happier.
February 12, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.