I would highly recommend using this service The only issue I had was DPD wouldn’t accept my package but it was resolved quickly by Darren would was brilliant and kept me updated throughout and when... See more
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We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... See more
Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... See more
Company replied
Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... See more
Company replied
Company details
Written by the company
Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!
Contact info
Syrinity House, 324A Headstone Lane, HA3 6NW, HARROW, United Kingdom
- 02038767778
- info@buggypitstop.co.uk
- buggypitstop.co.uk
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Fantastic service from start to finish
Fantastic service from start to finish. The team sourced a new frame for my uppa baby vista, which was delivered within days. Excellent advice and communication throughout. Highly recommend.
August 8, 2023
Reply from Buggy Pitstop
Thank you Eva for your feedback, we are so delighted to hear you are happy the service you have received and you can continue to use your Uppababy for plenty time to come
Many happy adventures
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Thank you olivia, for your feedback it is much appreciated. We are glad you were able to get the part you needed for your Babyzen
Kind regards
Buggy Pitstop
Fast solution
August 1, 2023
Reply from Buggy Pitstop
Thank you Francisco, for your feedback.
We are glad to hear you are happy with the service and you were able to find the replacement part for your Baby Jogger.
Happy Travels
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Thank you Jenny for your feedback, we are glad to hear you are happy with your new part for you Babyzen.
Kind Regards
Buggy Pitstop
Great customer service
Quick to respond, polite and very knowledgeable.
July 24, 2023
Unprompted review
Reply from Buggy Pitstop
Thank You Prakash for your kind reveiw.
Reply from Buggy Pitstop
Thank you for your review Anthony.
Very happy with the basket for my buggy…
Very happy with the basket for my buggy prompt delivery good service thanks
July 2, 2023
Reply from Buggy Pitstop
Thank you for your feedback, we are glad you recevied your replacement basket and with the service you received.
Enjoy your many more happy adventures
Kind regards
Buggy Pitstop
Been looking for this item for a while
Been looking for this item for a while
Fits perfectly
July 6, 2023
Reply from Buggy Pitstop
Thank you Brendan for your review, We are glad to hear you managed to source the correct part for your Baby Jogger pushchair.
Kind regards
Buggy Pitstop
A very good and reliable service will…
A very good and reliable service will defo use again.
June 29, 2023
Reply from Buggy Pitstop
Thank you Julie for your feedback we are delighted to hear you had a positive service and that you were able to source the part you needed for your Baby Jogger
Kind Regards
Buggy Pitstop
Great service and really helpful and…
Great service and really helpful and knowledgable staff!
June 27, 2023
Reply from Buggy Pitstop
Thank you James for your feedback, this is much appreciated and we are glad you were able to get the part you needed to keep your Babyzen going.
Enjoy your adventures
Kind Regards
Buggy Pitstop
Didn't receive my item
Didn't receive my item
I called Buggy pitstop and they ask me to check with courier, I check w8th them and no answer is given
Lost my money
June 11, 2023
Reply from Buggy Pitstop
Hi Wenceslao
We have found your order and checked its tracking, it shows that your order has been delivered to the address you supplied on 14.06.23. We can see this is a forwarding courier company "Aramex UK" which was set up by yourself so we are not able to contact the company and find out the status of your order. If you could supply us some details we can reach out to Aramex UK and see if we can make some enquiries for you.
Kind Regards
Buggy Pitstop
Excellent
Excellent! Great Service and always on hand to provide help when we needed something.
June 12, 2023
Reply from Buggy Pitstop
Thank you Binay so much for your loyalty, we are glad to hear you are happy with your Uppababy Vista and we wish you all the best on your adventures.
Kind Regards
Buggy Pitstop
Car seats clean
If you want a serious company to clean your car seats, you can contact them.
June 21, 2023
Unprompted review
Reply from Buggy Pitstop
Hi Elix
Thank you so much for your feedback, we highly appreciate it.
Kind Reagrds
Buggy Pitstop
I gave buggy pitstop a call and they…
I gave buggy pitstop a call and they were very helpful with my issue and seem very knowledgeable about the buggy they service. I put an order through and it was with me in a couple of days. Made my experience super easy. Thank you.
June 7, 2023
Reply from Buggy Pitstop
Thank you for your feedback and 5 Star rating we really appreciate it.
Reply from Buggy Pitstop
Thank you Theodoros for your review, we are happy to hear you received your order quickly. If there is anything we can assist with in the future please let us know.
Kind regards
James
Wheels were as per advert and delivered…
Wheels were as per advert and delivered quickly.
June 6, 2023
Reply from Buggy Pitstop
Thank you Helen for your feedback, we are happy to hear you received your order quickly and you are happy with your new wheels on the Baby Jogger.
Kind Regards
Buggy Pitstop
Reply from Buggy Pitstop
Thank you Vanessa for your review, we are glad to hear you are happy with the service you received and that are now able to get your Babyzen back on the road.
Kind regards
Buggy Pitstop
Amazing service and speed
June 4, 2023
Reply from Buggy Pitstop
Thank you Ying for your feedback, we are just glad we were able to help get your Uppababy Vista back on the road.
Enjoy :)
Kind Regards
Buggy Pitstop
Next day delivery
Next day delivery which wasn’t expected! But much appreciated. Great to be able to buy parts to update our old pushchair.
May 31, 2023
Reply from Buggy Pitstop
Thank you claire for your review, We are glad to hear you received your order in a timely manner and that you are happy with your purchase.
If you need any assistance in the future let us know
Kind Regards
Buggy Pitstop
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