I purchased bugmd with the concept that it would help us eliminate the bedbug problem, but it didn't do that. It only helps us locate where the nests are to try and remove eggs that might still be th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked to meet our high standards before it ever reaches your doorstep. You can rest easy knowing our team of experts works tirelessly to deliver formulas backed by a potent mix of science and Mother Nature. We promise to never stop searching for new and innovative ways to carefully free your life of any "unwelcome guests."
We are open M-F 8AM - 5PM PT, United States
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m so glad I decided to give BugMD a try! I tried their CatchShields and boy did they supersede my expectations! These are incredibly sticky and work not only for mice but insects as well. With fall setting in I’ve noticed spiders coming inside. Within a very short time of setting one trap out I noticed it had already started working. Very pleased with this product!

Reply from BugMD
I have tried a few of their products. They work well. Very satisfied 😊

Reply from BugMD
BugMD's Stain & Odor Eliminator is amazing! I was hesitant to buy this because most products that claim to get rid of pet odor typically smell horrible. So it's like trading one bad smell for another. I have a 90 pound big doggie & when he has an accident, it's a big stinky mess. His messes make the whole house stink! Even after it's been cleaned up, the stinch usually lingers for a while. But THIS STUFF RIGHT HERE is a game changer! My giant fur baby had an accident just last week and when I used this product, the stinky smell was gone in less than 20 minutes, I kid you not! I don't have carpet so I don't know how it works on carpet but the simple fact that it gets rid of the smell so quickly is what amazed me. I sprayed my floors & it actually dried during the wait time. I still swiffer'd over the area to make sure no residue was left behind, and even though it was already dried, it did not leave any sticky residue. I also like that it's not toxic to my pets & kids. This is definitely going to be the only thing I buy from now on for my pet's messes!

Reply from BugMD
The bugmd products are high quality. They are safe for humans and pets, and they get the job done. My favorite is the odor remover. We use this in the back yard where our dog does her business.

Reply from BugMD
I purchased to keep things out. Placed them by the door and it's caught everything but feelings. It has a strong stick and stays in place. Instructions are clear, set-up is easy. Clean up is quick.

Reply from BugMD
I use this spray on my ant problem. I had so many coming through my window, door, and I would wake up to a bunch on my kitchen table and counter! At first I was skeptical on using bug spray but I found this and it didn’t have a strong Oder and it’s safe around my kids and pets. Plus the ants were gone fast and haven’t showed up since.

Reply from BugMD
We have older furbaby and she has accidents from time to time. Tried a few products some dont deliver as promised. Tried BugMD Enzyme Cleaner for Dog & Cat Urine | Pet Stain for the stains on rug it works every time. Also it doesn't have strong smell that burns my nose. If you have furbabies I would try this.

Reply from BugMD
We have a great dane, so needless to say when there are messes, that they are not little ones. Our dog is a senior so sometimes he has accidents and we needed something that would clean the mess and take away the smell. I also wanted something that would be safe to use in our house that would not harm him. This BugMD enzyme and odor eliminator is that product! I thoroughly spray the area with this product and let it set in for just a little bit to work is magic and then I dry it up. There is no more smell and he doesn't go in that spot again, as the cleaner has done its job effectively. This is the only cleaner we will now use in our home for dog accidents. I highly recommend this product to anyone who needs an effective, pretty safe cleaner!

Reply from BugMD
I used the stain and deodorizer for urine. It has really worked great. I sprayed the places where there was accidents and let it sit for a while. Once I did that I would dry it up. It took the urine smell right out of the carpet. I have been using this for months now. I won’t buy anything else to clean my carpet now. If you have pets and they have accidents definitely try BugMD stain and deodorizer. It’s safe for your pets as well.

Reply from BugMD
Great effective product that is safe, easy to use, and great for the price. I bought the BugMD no buzz zone bug zapper and it works great

Reply from BugMD
I got this BugMD Essential Pest Control spray for indoor and outdoor use. I can spray just about anywhere I want to get rid of insects. It's a plant based formula using plant oils and no harsh chemicals It's safe around pets and children. It kills a variety of bugs and insects and can even be used on pets. I like that it can be used on carpet, fabric and wood. This is just about all I will need to keep the critters away and my family safe because this doesn't contain any harsh chemicals. I recommend this great product that works and is safe to use.

Reply from BugMD
I really like my bug md plug in. Works great. I keep it plugged in all the time and it attracts flies. Doesn’t use a lot of power. Super easy to change out the sticky pad as well.

Reply from BugMD
I live in an incredibly lush area that is also near the beach so I have the worst of both worlds when it comes to the bugs. I also have a furbaby that I love very much and I am willing to take the bugs to not expose him to any harsh chemicals. I did my research and landed on BugMD and decided to try it specifically for its safety for pets and lack of harsh chemicals. Traditionally that is a recipe for a product not working very well but it was worth a try. I am truly blown away by how well this product worked it severly cut down the no see um, gnat, mosquito, you name it they live here. I used to stay inside at dawn and dusk and after using this I brave the sunrises and sunsets outdoors. If you have a furbaby and have tons of pests I recommend you try this brand.

Reply from BugMD
This product appealed to me because it is pet-friendly and does not use harsh chemicals. I have two young puppies, and we occasionally still have accidents inside the house. I use the odor eliminator both as a pre-treatment before steam cleaning and to blot stains in between deep cleanings. It helps to minimize pet odors in my home. I am conscientious about what my dogs are exposed to; I feel this product helps maintain a clean home naturally.

Reply from BugMD
I bought the Bug MD Essential Oil for bugs to control the ants that were beginning to invade my kitchen area. It comes with a reusable spray bottle and you mix the oil with water yourself. This is an excellent choice for the environment too. It is made of pet friendly and people friendly ingredients including clove and cotten seed oil. A little goes a long way, and I'm very impressed with the efficacy to kill not just ants, but roaches, fleas, and other insects. It can be used both indoors and outdoors. The smell is quite pleasant compared to other insecticides I've used in the past. It's also very cost-effective.

Reply from BugMD
BugMD has been a good product to use around the house to remove insect pests from my home. I like that I don't have to worry about using this product around my kids and dog and it smells nice.

Reply from BugMD
It has been a fight all summer to keep the ants out of my house. I finally gave in and spent a little extra to get BugMD and I am so glad I did. I sprayed it outside my doorway and window seals because there is more than enough in the bottle. Then I sprayed around inside the door and windows. I am happy to report that in just a couple days the ants are gone!

Reply from BugMD
This BugMd mouse catcher works quite effectively and is a no mess solution to my problem. With winder coming on us soon I delighted to have these now to do the job for me instead of a later sort of thing. BugMd is great

Reply from BugMD
Just recently tried the odor eliminator spray.
My older dog piddles. Too hard to put him in a doggie diaper so I am cleaning up after him. The spray does honestly help.
I have also used it in my steam cleaner. I had to add water so it was very mild but I liked the mild scent it left.

Reply from BugMD
This stuff is amazing, i have 3 dogs and one is very old and one is a puppy, so i end up using it alot....I will definetly reorder this product i am impressed

Reply from BugMD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.