Horrible customer service. They have no customer support. They take forever to reply online. I dont recommend them at all.
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See what reviewers are saying
No Customer service to call into anymore! Apparently, this change occurred without any notification to customers? They are listed as agent, with a phone number, but when I called to update a policy,... See more
Emily @ Bunker was TOPSSS in setting up my renewal & notifying me of the deadline to renew, not to mention she showed exquisite patience with me during this process! I take it that Chubb has been "h... See more
Bunker has been great, very high-touch onboarding experience as long as I stay proactive. They sourced really competitive quotes, went out of their way to fit my idiosyncratic requirements, and saved... See more
Company details
Written by the company
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises. Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Contact info
5325 Wall St, Ste 2455, 53718, Madison, United States
- 877-968-9108
- support@buildbunker.com
- buildbunker.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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General Interface
Very easy to work with and straight forward from quote to completion.
Great experience enrolling.
The associate who handled my business was professional and knowledgable…
The associate who handled my business was professional, knowledgeable and pleasant.
You resolved my problem
You resolved my problem. My insurance was being cancelled because I lived in Florida. Your representatives took care of it and now my insurance continues in force.
Liability Insurance Made Seamless
The process of getting liability insurance through Bunker was seamless. A quick online survey led to a solid quote...and the follow-up phone call led me to get my insurance in minutes.
Simple solution
Staff were very responsible and helpful. The process was simple and straightforward. Thank you!
Bunker takes all the hassle out of…
Bunker takes all the hassle out of getting solid coverage VERY quickly!
The correspondence was easy and very…
The correspondence was easy and very straightforward and professional
Knowledgeable representative and quick…
Knowledgeable representative and quick quote response.
Easy & Valuable
Bunker's team and process make getting the GL coverage I need so easy, and the policy is a great value for the price paid. Highly recommend!
Professional and prompt service.
Great customer service.Always on top
Good company to deal with.
The link to set up the payment wouldn't…
The link to set up the payment wouldn't work and it took over a week to actually purchase the policy.
Easy and Smooth
So easy!
Everything was easy and easy to understand. Getting insurance has literally never been so easy!
Thank you Bunker! Great customer service and a great service! 5 stars!
Easy great experience
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