Horrible customer service. They have no customer support. They take forever to reply online. I dont recommend them at all.
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See what reviewers are saying
No Customer service to call into anymore! Apparently, this change occurred without any notification to customers? They are listed as agent, with a phone number, but when I called to update a policy,... See more
Emily @ Bunker was TOPSSS in setting up my renewal & notifying me of the deadline to renew, not to mention she showed exquisite patience with me during this process! I take it that Chubb has been "h... See more
Bunker has been great, very high-touch onboarding experience as long as I stay proactive. They sourced really competitive quotes, went out of their way to fit my idiosyncratic requirements, and saved... See more
Company details
Written by the company
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises. Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Contact info
5325 Wall St, Ste 2455, 53718, Madison, United States
- 877-968-9108
- support@buildbunker.com
- buildbunker.com
3.0
Average
815 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Affordable rates for small e-commerce…
Affordable rates for small e-commerce business that fit into my budget. Professional and fast service on quotes. Highly recommend to any small businesses who require or want insurance coverage.
August 17, 2022
Quick response
Quick response, shows different options, answers questions. We like them!
August 12, 2022
Took less than 10 minutes to have my…
Took less than 10 minutes to have my policy in Hand Great service....
August 12, 2022
Great service and prompt response
August 10, 2022
Working with Bunker was easy
Working with Bunker was easy, understandable and quick. I appreciate the information and recommend them to others needing this service.
August 9, 2022
The experience was so smooth and easy
The experience was so smooth and easy. I appreciate efficiency.
August 9, 2022
I was impressed by the responsiveness…
I was impressed by the responsiveness of the Bunker team. Most helpful and efficient. Kudos.
August 5, 2022
Effortless and efficient means for…
Effortless and efficient means for acquiring a first business insurance policy required by a new client. Thank you.
August 4, 2022
Great Agency!
August 3, 2022
Unprompted review
Awesome Insurance Agency!
August 3, 2022
Unprompted review
Ciara is very helpful and…
Ciara is very helpful and knowledgeable. I highly recommend her.
August 2, 2022
Unprompted review
We are extremely satisfied with the…
We are extremely satisfied with the services provided by our account representative. We couldn't have achieved and completed the process without his guidance and assistance.
Thank you once again for the help and support received.
July 30, 2022
I was very happy with the service that…
I was very happy with the service that I received from Bunker.They work today as a team when I needed something done they took care of it right away,most Insurance agency will said,you need to talk to your agency about your problem.
Thank you Banker,
Cassandra Hall
July 27, 2022
No customer service
July 23, 2022
Reply from Bunker
Hi Laura! It doesn't look like we've been able to speak with you recently but I am sorry if you are having troubles with the carrier. If you need any assistance please do not hesitate to reach out to us!
Stephenie is a gem!
Stephenie from Bunker is proactive, professional and really a pleasure to deal with. She’s made the renewal process quite simple.
July 23, 2022
Bunker has been great
Bunker has been great, very high-touch onboarding experience as long as I stay proactive. They sourced really competitive quotes, went out of their way to fit my idiosyncratic requirements, and saved my contractors a ton of money vs. Thimble or similar. While I haven't really used the platform yet, it's very impressive in the demo and I'm excited to explore how the API can help me automate compliance.
July 12, 2022
Very thorough with great follow up and…
Very thorough with great follow up and assistance
July 11, 2022
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