The person who wrote this has been on a mission to tarnish and damage our reputation since the summer of 2024. The property is in Naseby Road, Dagenham RM10 7JR
Contrary to all the accusations, which we refute, he has sought to disrupt our reputation with our bank by making false accusations of fraudulent activity, which failed. He sought adjudication from the FMB Federation of Master Builders, which also failed. He then went to TECBAR, and that also failed as there was no case to answer. When all else failed, he turned to as many Social Media Platforms under false identities as an attempt to inflict as much harm as possible. All of which will be dealt with through legal channels.
So far, they have failed to produce any financial statements outlining a breakdown of the alleged claim. Contrary to the allegations, the foundations have been passed. Albeit, not without issue relating to a poor Private Building Control company. A client acting as a Project Manager and ad-libbing as he goes along. A client who has tried to get as many favours and free advice from as many professionals as possible. A client who has systematically got to rape family and friends of their savings, to fund his project. A client that informs people he is a primary school teacher but is an UBER driver, even though that's nothing to be ashamed of.
As a company, we have been behind the curve on social media. We thrived on recommendations as a main source of work.
To our detriment, we have not addressed this publicly before as we have been actively making complaints to all the social media platforms where these reviews have appeared. We are aggrieved, as they have all allowed unverified reviews to be posted without carrying out any diligent checks.
The fight still goes on with the likes of Facebook, Trust Pilot and Google. In order for them to entertain our complaint, we have been made to sign up with them. However, with us taking those steps they still allow the reviews to stand because the person submitting the review just changes around a few words and can repost the same thing in essence. Also, to allow others who we have had no dealings with to submit completely fake reviews is reprehensible in the least.
This is an example of the nonsense the Platforms suggest you respond to Negative/fake content which is absurd
How to reply to a 1 star review?
They Rated You 1-Star: Here's a 4-Step Process to Turn the Negative into a Positive.
Thank, acknowledge, ask, apologise and empathise. ...
Step 2: Explain the reason and resolution (if necessary) and create a positive spin. ...
Step 3: Invite them offline so you can find a solution. ...
Step 4: Keep it simple, short and sweet.