Buildingright Reviews 

13
•
TrustScore 2.5 out of 5

2.7

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Company details

  1. e-Commerce Service

Written by the company

Flexible, quick and high quality products is our thing We specialise in producing quality everyday essentials made for the trade. And our brilliant customer service is always on hand to help your business to thrive. We go further by supporting our customers with unbeatable stockholding, overnight deliveries and professional marketing and merchandising services. Whatever you need and whenever you need it, we make it happen.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

13 reviews

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4-star
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2-star
1-star

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2.7

All reviews

(13)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

So following on from my last post they…

So following on from my last post they promised me a refund within 2 to 3 working days that was 12 days ago I’m still waiting for the refund . I am contacting them today to ask where the money is and in form them I’m about to start legal action against them , this is the worst company I have ever dealt with they should not be allowed to trade as they are just total liars customer services is shocking .
Update
Well well after 4 phone calls I finally got my refund , I certainly would never use this company again neither would I recommend them to anyone, just such a poor service from them .
I ordered the items I required from another company and the items were delivered within 48 hrs and the items were cheaper , yes they were exactly the same product now that’s what I call a good service .

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with. Nobody returns calls and when you do speak to someone he never comes back to you. Sold items they do not have, failed to refund money as agreed etc. AVOID this is a scam company.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM - Do not use.

I placed an order but it has not been dispatched. I have chased via email and 'live chat'. Have been ignored on both. Company does not have the courtesy to respond.

Possibly a scam website. I will have to raise a dispute via my credit card company.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Class act, real and genuine people.

Seemingly the only place on the internet I could find exactly what I was looking for, and after running into problems with my bank (my end) Danny was on hand immediately with help and support and got the items processed and dispatched in double time.

First time using BuildingRight and won't be the last I'm sure with customer service like that.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Sorted!

I hit a snag with my order for a couple of boxes of screws, no big money changing hands here (and the best value I could find online anyway). Nevertheless Buildingright got on to it straightaway and sorted things out for me for a delivery the following morning. And I'm just a DIYer. Can't fault that kind of service!

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Sold products that they didn't have in…

Sold products that they didn't have in stock. Their customer service was shocking with many unanswered emails and unhelpful from their calls. After 3-4 weeks with no sight of my order, I asked for a refund which added further pain to the whole process and took a further 3-4 weeks and having to contact our bank to achieve.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 - Best Delivery Site

10/10, next day delivery. One item was out of stock but customer service contacted me within 30 minutes of my order being placed and told me the date that specific item would be delivered

September 19, 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional and disorganised.

Sold products that they didn't have in stock. Their customer service was shocking with many unanswered emails and unhelpful from calls. After 3-4 weeks with no sight of my order, I asked for a refund which added further pain to the whole process and took a further 3-4 weeks and having to contact our bank to achieve.

September 7, 2022
Unprompted review
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