Buildmyskitrip.com Reviews 

505
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the freshly prepared food and the incredible hospitality provided by the dedicated staff throughout their entire stay. Many visitors note that the chalets are exceptionally comfortable, immaculately clean, and situated in wonderful locations very close to the ski lifts and slopes. Some people also felt that the entire booking process and pre-holiday planning were handled with remarkable professionalism, clear communication, and complete flexibility. Travelers frequently highlight the outstanding dedication of the entire team, ensuring that every single request is met seamlessly from arrival to departure.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently kind, welcoming,... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the outstanding support and... See more

Location

Customers consistently note positive experiences with location, highlighting that the accommodations are... See more

Service

Users describe positive interactions with service, highlighting exceptional hospitality and professional... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buildmyskitrip went above and beyond to ensure our ski holiday was a success. From the initial enquiry, right through to the end, all staff ensured that our needs were met. I was particularly impress... See more

Rated 5 out of 5 stars

Every aspect of this holiday was first class.From the initial booking process a year ago to the pre- travel contact, every aspect was personalised and thoroughly efficient. Chalet Sylvain lived up to... See more

Rated 5 out of 5 stars

Really excellent company we had never come across before. We stayed at Chalet Fraidieu which was a comfortable chalet in a good location but what made our holiday really exceptional was the staff - ou... See more

Rated 5 out of 5 stars

We had an amazing holiday at Chalet Bonhomme in Val Thorens with a large group of friends. The chalet is very close to the piste (you can ski untill the chalet) and apres ski. Olly, Milly and Poppy we... See more


Company details

  1. Ski Holidays
  2. also in
  3. Chalet
  4. Tour Operator
  5. Travel Agency

Written by the company

BuildMySkiTrip is a British ski holiday company specialising in sole-occupancy catered ski chalets in the French Alps. Established in 2013, we operate catered chalets for groups of friends and families in Val d’Isère, Tignes, Val Thorens and Alpe d’Huez. Our catered chalet holidays include a dedicated chalet team with professional chefs and hosts, freshly prepared breakfasts, afternoon tea and four-course evening meals with wine. Many of our chalets also feature hot tubs, saunas, log fires and excellent access to the slopes. Because we operate our own catered chalet programme, our team knows the properties and resorts first-hand and can help guests choose the chalet best suited to their group. We can also help arrange ski passes, equipment hire, lessons and airport transfers. Whether you're organising a family ski holiday, a group of friends or a larger ski group, our aim is to make the entire holiday straightforward from initial enquiry through to your week in resort.


Contact info

5.0

Excellent

TrustScore 5 out of 5

505 reviews

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5.0

All reviews

(505)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great service

Really great service, I would recommend to friends and family. We will be booking again, service and food were phenomenal.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Triglav

We stayed a week at Chalet Triglav. From booking this holiday a year ago to now, bmst have been an outstanding company. I don't think we've ever had such good communication from a holiday company before ( and we travel alot!) our host Flo and chef Ella were absolutely amazing! The food is fabulous, and any little changes to menus for children were accommodated. There's so much outstanding food, and cakes and endless drinks. What's not to love!? The chalet itself has unreal views, the rooms are lovely and cosy. The hot tub is perfect after a day on the slopes.The chalet ladies were wonderful to chat with every morning and evening. Really made it a personalised experience.
We would absolutely use this company again and recommend to friends. You've made it a very easy week! So many memories. Thank you :)

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Triglav

Lovely chalet, good access to ski slopes. The staff were excellent, friendly, helpful and the food was superb.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

A company thay will go above and beyond for you

I've just got back from a lovely week at Chalet Tiglav hosted by Ella and Flo.

The build my ski team made our holiday. Our outbound flight was cancelled and they helped us out on a stressful day and stayed in the chalet to welcome us at 1.30am!

Ella and Flo were great, Ella is a brilliant cook, and they're both super friendly and made sure we felt comfortable.

Generally speaking the team will go out of their way to fix any issues, or make your day even nicer.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

So glad that we went skiing with BMST

This is a very professional ski company.
The holiday preparation was excellent, both our booking page and liaising with our coordinator Katie.
You can tell a lot about a company by how they react when something goes wrong. When our Swissair flight (booked directly by us not via BMST) was cancelled a few hours before departure they were so helpful, monitoring our revised progress, re-arranging ski rental delivery and culminating in a warm welcome and a lovely meal when we eventually arrived 10 hours late at 01.30am.
Our week of skiing was superb, a lovely chalet (Triglav in Tignes) with simply outstanding food from our talented and very hardworking chef Ella. Our chalet host Flo was very personable and hospitable, together they made a great team.
One final note, the BMST recommendations for ski lessons & ski hire were excellent and we were really glad that we went with them.
I cannot recommend BMST highly enough.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

We have had an amazing week

We have had an amazing week ! The staff were all fantastic and super helpful. The food was great and accommodation/ location fabulous. I would come back in a heartbeat! Flo and Ella stood out as amazing hosts/chef. Would recommend to anyone.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Fraidieu - amazing food and hosts

Really excellent company we had never come across before. We stayed at Chalet Fraidieu which was a comfortable chalet in a good location but what made our holiday really exceptional was the staff - our host Millie and chef Anna were both brilliant. The food was really exceptional and both went out of their was to make our stay really special. Will definitely look to book with this company again.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing week at Chalet Bonhomme, Val Thorens

We had an amazing holiday at Chalet Bonhomme in Val Thorens with a large group of friends. The chalet is very close to the piste (you can ski untill the chalet) and apres ski. Olly, Milly and Poppy were amazing, they made our week unforgettable and their service was absolutely excellent, everything was possible. The wine and the food cooked by David was delicious, we hope to come back sometime!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Armoise - Tignes

From start to finish, the communication, care, and attention were perfect. The thoughtful, knowledgeable, staff made the days full of adventure and the evenings full of good meals and camaraderie. Definitely recommended.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

An experience I’ll never forget

Our penthouse chalet was met with professionalism and enthusiasm from the start. The meals, breakfast and cakes were 10/10 everyday. Can’t thank Ollie, Ben and Lola enough for our time spent in Val Thorens

Olly

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Buildmyskitrip - service above and beyond!

Buildmyskitrip went above and beyond to ensure our ski holiday was a success. From the initial enquiry, right through to the end, all staff ensured that our needs were met. I was particularly impressed by the communication throughout. The chalet was great, with a perfect location. The food was always to the highest standard. The staff were friendly, attentive and always paid attention to the little details that matter. I couldn't recommend BMST more highly!

January 10, 2026
Unprompted review

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