Buildmyskitrip.com Reviews 

505
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the freshly prepared food and the incredible hospitality provided by the dedicated staff throughout their entire stay. Many visitors note that the chalets are exceptionally comfortable, immaculately clean, and situated in wonderful locations very close to the ski lifts and slopes. Some people also felt that the entire booking process and pre-holiday planning were handled with remarkable professionalism, clear communication, and complete flexibility. Travelers frequently highlight the outstanding dedication of the entire team, ensuring that every single request is met seamlessly from arrival to departure.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently kind, welcoming,... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the outstanding support and... See more

Location

Customers consistently note positive experiences with location, highlighting that the accommodations are... See more

Service

Users describe positive interactions with service, highlighting exceptional hospitality and professional... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buildmyskitrip went above and beyond to ensure our ski holiday was a success. From the initial enquiry, right through to the end, all staff ensured that our needs were met. I was particularly impress... See more

Rated 5 out of 5 stars

Every aspect of this holiday was first class.From the initial booking process a year ago to the pre- travel contact, every aspect was personalised and thoroughly efficient. Chalet Sylvain lived up to... See more

Rated 5 out of 5 stars

Really excellent company we had never come across before. We stayed at Chalet Fraidieu which was a comfortable chalet in a good location but what made our holiday really exceptional was the staff - ou... See more

Rated 5 out of 5 stars

We had an amazing holiday at Chalet Bonhomme in Val Thorens with a large group of friends. The chalet is very close to the piste (you can ski untill the chalet) and apres ski. Olly, Milly and Poppy we... See more


Company details

  1. Ski Holidays
  2. also in
  3. Chalet
  4. Tour Operator
  5. Travel Agency

Written by the company

BuildMySkiTrip is a British ski holiday company specialising in sole-occupancy catered ski chalets in the French Alps. Established in 2013, we operate catered chalets for groups of friends and families in Val d’Isère, Tignes, Val Thorens and Alpe d’Huez. Our catered chalet holidays include a dedicated chalet team with professional chefs and hosts, freshly prepared breakfasts, afternoon tea and four-course evening meals with wine. Many of our chalets also feature hot tubs, saunas, log fires and excellent access to the slopes. Because we operate our own catered chalet programme, our team knows the properties and resorts first-hand and can help guests choose the chalet best suited to their group. We can also help arrange ski passes, equipment hire, lessons and airport transfers. Whether you're organising a family ski holiday, a group of friends or a larger ski group, our aim is to make the entire holiday straightforward from initial enquiry through to your week in resort.


Contact info

5.0

Excellent

TrustScore 5 out of 5

505 reviews

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5.0

All reviews

(505)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff and the delicious food

Sam, Anna, Laurence and Sophie made the week so special from the moment we arrived, nothing to much trouble we stayed at the penthouse in Val Thorens, they even baked a birthday cake for my 17 year old daughter! All dietary requirements met without fuss.
Restaurant qaulity breakfasts and dinners to include full English every day, steak night cooked to your liking, seared duck breast nice and pink in the middle, lamb tagine, caremalised salmon, lemon posset, malteeser cheesecake and sticky toffee pudding to name a few which made us look forward to dinner every day.
The accomodation was 1st class (perhaps one comment is to sort out the lighting, spot lights in the lounge a bit harsh and dated) Direct access to 100s of miles of fresh snow covered ski runs made this the perfect holiday to create memories with our family, thank you to all the team at build my ski trip including a special mention to Sophie for covering days off and making the best humus I've ever tasted (sorry I kept eating your tirrels crisps a guilty pleasure so don't leave them lying around!) 😋

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

First class service …

The care and dedication of our chefs and hosts, Laurence,Anna and Samuel.
We had a penthouse chalet in Bal Thornes, which was spacious, well furnished and the food prepared by our chefs Laurence, Anna &Samuel was superb, dietary needs catered for with care and ease. Having a host and chef absolutely made this holiday, so much nicer than a hotel. Our hosts assisted us throughout the trip ensure the best time was had by all . Le Sabot de Venus was the chalet . Looking forward to our next trip with build my ski trip and the high standards of service given by Laurence Samuel and Anna thank you so much guys

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic organisation and attention to…

Fantastic organisation and attention to detail. Airport lost my skis when arriving to Geneva. Already was put on the ski hire booking before arriving into resort!

Overall really great experience, great choice of hotel and resort in Val Thornes

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly well prepared chalet

Amazingly well prepared chalet, very clean with professional and friendly staff. The company was willing to be flexible and accommodate an unusual request. Super holiday with all the little extras that make the difference. The food was excellent!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

We stayed at Chalet Triglav in Tignes…

We stayed at Chalet Triglav in Tignes in December 2023. Laurence and the team were very helpful in organising our trip. Being able to logon to the website and see details of the holiday and make payments, or order ski hire etc was great. The chalet was excellent and Sara, Becky and Sophie were fantastic in looking after us and providing wonderful food. Ollie the rep visited often and was a font of all knowledge and advice and even provided crutches when required!! Will definitely use BMST again. Thanks for a great holiday experience.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Tignes Chalet Chardonnet

All the chalet staff , chef and rep were exceptionally friendly helpful and proofessional.
They all went above and beyond and made our week in Tignes really memorable.
The food was excellent maybe more veggie options but very appetising.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent in all areas

We stayed in Val Thorens with Build my Ski Trip over New Year. The communication in the run up to the trip was excellent. Sofie our chalet host was fantastic. Nothing was too much trouble. She cooked the best food we have had in a chalet for many years along with Laurence and Abi. The whole team were great. I highly recommend this company and we will definitely be back.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Christmas 2023 - Chalet Triglav

We stayed at Chalet Triglav for Christmas week. Throughout the booking process the BSM Team were so helpful and all the pre-departure info and we received was excellent. The transfers worked perfectly. Whilst in resort we were looked after brilliantly by Sarah who is the perfect chalet host, Becky gave us awesome food every day and they both made this a really special holiday. Thanks also to the super helpful Ollie and the rest of the team. We would 100% recommend.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic accomodation

We stayed in Chalet Sabot Penthouse for Christmas. Buildmyski trip were very helpful in the organisation for the holiday so that everything went smoothly in the transfers and our stay there. The Chalet is excellent and we were delighted that the living area was much more spacious than it appeared in the pictures. The location is perfect and the hosts were brilliant in their attention to detail, helpfulness and catering abilities. We would definitely go again.

December 23, 2023
Unprompted review
Rated 4 out of 5 stars

Chalet Bonhomme, Val Thorens

We stayed in Chalet Bonhomme in Val Thorens. Whilst the chalet is quite dated, it perfectly met the needs of a large party (sleeps 28, there were 24 of us). BMST provided 3 x chalet team + 1 chef who were all fab and worked really hard. The food and wine service was plentiful and good! The chalet team were friendly and helpful.

The chalet is located at one of the highest points of the resort. Nonetheless this is not too much of an issue as you can join a piste through resort or take the ski bus roughly 100m from the door of the building. You can also ski back to the same point, or to the top of the building (more difficult) The issue however, was the condition of the paths and roads from the door to the bus stop/ piste entry. There was little or no attempt by the building owner (not BMST) to clear or grit the paths outside the building so this was very icy and treacherous - not too bad in snow boots, terrible in ski boots and when carrying kit.

The building has a lovely spa area featuring a small pool, spa, steam room and sauna. Mostly this was very quiet and brilliant after a day on the slopes - the pool temperature could definitely have been a little higher though. (Again, nothing to do with BMST - the building features a number of chalets and private apartments, and has a private owner)

BMST are very organized, I loved the booking portal where all details of the trip could be found. I also had a few conversations with the team based in France before we travelled and they were readily available to deal with any queries. All our travel went to plan and we arrived and departed on schedule.

We booked ski hire and passes through BMST. Ski passes were given to us on the 1st morning of skiing. Ski Hire was more tricky. This was supplied through a small Sport 2000 branch based in the Chalet des Neiges building where the chalet is located. The owner/ manager had no real interest in our request to collect skis on arrival on Saturday (prior to the 1st day of skiing/ ski school on Sunday). I was made to feel as though this was not standard - even though I've done this on all previous holidays. We did eventually manage to collect equipment, although this took more than 3 hours, and involved lots of queuing and waiting around whilst other people were prioritized. I would hesitate to recommend ski hire from this location - there are plenty of other options close by.

Val Thorens is a brilliant resort, huge ski area, especially if you take the 3 vallees pass! We will be back!

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great stay in Val Thorens

We stayed in Chalet Sabot Penthouse in VT. Lawrence and Maddie were really helpful and responsive throughout the booking and pre-stay process. Anna, Sam and Jenna were fantastic chalet hosts; friendly, helpful, flexible and cooked delicious food and kept the chalet clean and organised throughout. It has a great ski-in/ski-out location and really easy to access town shops/restaurants, ski schools etc. Would definitely recommend and BMST and book with them again!

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic chalet

We would like to thank James, Anna and Tilly for a fantastic stay at chalet Cabri . The chalet is in a prefect location for a family with young children as it is located directly opposite Oxygene ski school (great instructors) and ski lifts. We had a magical Christmas here using the hot tub and the sauna. Laurence was extremely helpful through booking process and helped solve any issues that arose along with his resort manager Jouni. This really is a ski in ski out chalet you will not be disappointed.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

The best 'Chalet company' with whom we…

The best 'Chalet company' with whom we have ever travelled. Throughout both the booking experience and the trip, we were made to feel 'special' - and that looking after us was really important. Laurence, Ben and Maddy were all really helpful before the trip. Ollie was SUPERB in resort - nothing was too much trouble and he responded to requests almost instantaneously - hold on to him - he is fantastic! We would definitely look to travel with BMST again and will certainly be recommending them to all our friends looking for an exceptional Chalet experience.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Shyabash as they say in the Himalayas!

We were a 21 person company group staying in Chalet Bonhomme, Val Thorens in Dec 23.
BuildMySkiTrip were extremely helpful pre-trip arranging transfers, ski passes, ski hire, etc. so super useful and helpful - many thanks.
The chalet was perfect for our type of group (we can be a bit feisty!), albeit a little bit of schlep back after a few apres ski drinks from the piste.
The best thing about the trip - apart from the amazing powder snow - were the wonderful chalet staff who could not have been more welcoming, hospitable and lovely - so a big hand for Abbey, Donna, Dom and the chefs (sorry we didn't get names!) Defo 5 star rating. Hope you have a great season in VT!

December 12, 2023
Unprompted review

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