BYS Care and training services ltd Reviews 

41
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We were in a difficult situation unable to cope with my father's dementia and blindness. Trying to manage on our own. As a family. But thanks to me contacting Orissa and her team. She quickly organise... See more

Rated 5 out of 5 stars

Today after recently leaving hospital my mum has had her hair cut. Just the offer to do that made her day and the outcome has made her feel much more positive about the long recovering journey she... See more

Rated 5 out of 5 stars

Orissa is a brilliant trainer have been training from her for many years Always find her really helpful and informative She is always open to questions and makes sure that we are confident enou... See more

Rated 5 out of 5 stars

Good and adequate knowledge shared, it helped me improve my knowledge and will eventually help me in applying to my skills and develop my career

Company details

  1. Home Health Care Service

Information provided by various external sources

We are an approved training centre in the uk. We specialise in cpd courses in the care industry. We also supply cover staff to care settings giving you the full package.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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No recent history of asking for reviews

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4.8

All reviews

(41)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

This company was amazing during a very…

This company was amazing during a very difficult time for my family and I. They were able to facilitate care for my grandfather at short notice after our previous care provider messed up his package of care. BYS team was able to meet all my grandfather's domiciliary care needs without the stress that usually comes with dealing with care agencies.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Today after recently leaving hospital…

Today after recently leaving hospital my mum has had her hair cut.
Just the offer to do that made her day and the outcome has made her feel much more positive about the long recovering journey she has ahead of her.
The carers were compassionate and supportive in what wasnt an easy task.
Thank you

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

is the best agency I’ve had in a…

This is the best agency I’ve had in a while since I’ve been having carers. They are very proactive and willing to help. We were in a state from our other agency and they really helped to put my mom back on track. I hope others can learn from them.

Thanks again

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Carers from Hell

I cannot understand why the other ratings are so positive. Maybe its training used to be good.

They are clearly an abandoned business with lack of management skills and poorly trained and some rude staff.

One of the admin people was nice. However, management and carers are FROM HELL. They will drive you crazy with the constant change of the rules, untrained and slow staff and clearly with the most senior staff being rude and carers definitely with aggressive body language and trying to force you to join their “cult” of no vaccines and cure by herbs, not as a complement but as the only treatment. Anti-vaxxers that try to impose their position on vulnerable people with complex and serious health conditions

Contract their services if you want a service that is consistently late, with no apologies, warning or justification, unreliable and adequate for a Victorian home, with no appliances such as dishwasher, let alone smart appliances.

Absolute hell

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

We were in a difficult situation unable…

We were in a difficult situation unable to cope with my father's dementia and blindness. Trying to manage on our own. As a family. But thanks to me contacting Orissa and her team. She quickly organised an assessment of dad's needs and the care was arranged to start immediately. The professional approach and their sensitivity to family has been amazing. Especially over xmas and the new year. Our regular carer is a real credit to the agency. They are a real life line now.

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from BYS.

Great service from BYS.
Received high quality, professional and informative training from the company for our staff.

Thank you to Orissa for carrying out the training so well.

September 20, 2018
Unprompted review

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