Horrible Quality of product bags and no accountability
This company sends out product in bags with defective zip clips and in some cases only one side of the bag has the strip in either case you can't seal the bags. I wouldn't complain except it has happened with multiple bags. When I contacted their service department the first time they told me to transfer the product into a zip lock baggie. So I gave it a try, now imagine a 2.2lb bag of fine powder and you try to pour it into a zip lock bag. First how do you hold the zip lock open with one hand and pour the bag with the other it was a mess and produced a cloud of powder all over the kitchen. The second and third time I got defective bags and contacted customer service they basically said there was nothing the could do. I said I never had a problem with bag strip with any other company and suggested better quality control and a better quality bag strip. The just blew me off and said clean the strip. (If there is a working one) Do they expect the client to clean it throughout the period you have it. Really bad customer Service.








