Disgusting taste, used to buy their vegan-protein all the time before with brown rice and pea-proteins but then they changed up the recipe and started using soy in it, so I gave up for a while B... See more
Company replied
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See what reviewers are saying
High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products... See more
Company replied
Ordered 2 boxes of almond butter, both were rancid and I had to write customer support. They replied within 3 days days, very friendly, and told me they’d reimburse me without hesitation. That’s custo... See more
Company replied
I think it's hard to track or compare the results, but when it comes to the powder itself, it's really tasty, and powdery and, though it may be hard to dissolve because of that, it's fine if one shake... See more
4.2
Great
9K reviews
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Reply from bulk.com/se
Hi,
Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.
Kind regards,
Puneet
Customer Champion
Bulk™
Really bad taste and mouthfeel :(
The ordering and shipping process was smooth and fast, and it’s great they support Klarna. But with maybe the exception of the berry BCAA, all of the products have incredibly bad taste… I don’t have high expectations in terms of taste, I’ve tasted and finished a lot of bad tasting supplements, but these were exceptionally bad. I gave them a lot of trust and ordered many products, but what made me click on the website in the first place was the bedtime protein shake. I had trouble finishing even the first portion I made, I haven’t tasted such a bad chocolate flavored powder in a long time(even though I later tried it with different kind of milks too). I’m really disappointed, I would’ve given more of their products a chance but since I ordered so many and didn’t like the taste of any of them or even found them drinkable, I don’t have much hope and would rather not risk it.
August 2, 2025
Reply from bulk.com/se
Hi Piroska,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've sent you an email so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Yogesh
Bulk™ Customer Support Champion
Order hasn’t arrived in 2 weeks
Order hasn’t arrived in 2 weeks. Customer support is very unhelpful
Second time this happens. Really bad for a company this size
August 18, 2025
Unprompted review
Reply from bulk.com/se
Hi,
Thank you for taking the time to give us your feedback about Trust Pilot.
We are so sorry to hear that your order did not arrive on time and we understand how frustrating it is. I am afraid we are unable to locate your account using the information provided.
Please contact us using one of the options on our website or alternatively update the review with your order number and we will be happy to contact you.
Kind regards,
Puneet
Customer Champion
Bulk™
Reply from bulk.com/se
Hi,
Thank you for your kind words about our speedy delivery. We're glad we could give you a hassle-free shopping experience.
Hope you have a great day.
Kind regards,
kamal
Customer Champion
Bulk™
Reply from bulk.com/se
Hi Nuree,
We're really sorry to hear that your visit to us didn't meet your expectations.
Our aim is always to help you reach your goals, and it's disappointing that we didn't succeed in your case.
I can see that my colleague has has already written to you to follow up, listen to your issues in their entirety, and work towards a suitable resolution. Your opinion is invaluable to us, and we are committed to doing more and to winning back your trust in us.
Hope you have a great day!
Jatin
Bulk™ Customer Support Champion
Best webshop for supplements
Really good customer service, products is always top notch and prices are among the best ones.
I will only order from Bulk for certain products.
July 7, 2025
Reply from bulk.com/se
Hi Eddie,
Thank you so much for taking the time to rate us.
It’s great to know we’re on the right track.
Nikhil
Customer Champion
Bulk™
Extremt dålig matcha
Jag köpte deras "högkvalitativa" matcha, beskrivet som "handplockade skuggodlade löv som sedan torkas försiktigt och mals till ett fint pulver."
Det jag fick var ett klumpigt, brungrönt pulver som är grynigt. Smaken var dålig och jag mådde illa av det. Inuti fanns till och med ovanligt hårda klumpar, som om pulvret dragit åt sig fukt.
Sida vid sida med mitt vanliga matcha (som är av latte-kvalitet, ej "ceremonial grade") så är skillnaden enorm.
När jag kontaktade bulk fick jag det här svaret:
"Following your comments we have reviewed our production records and have found no deviation from our procedures and process controls linked to this batch of this product. It is within specification. Whilst we do not believe there is an issue with this product we will continue to monitor for further complaints linked to this batch however it would seem that this is an isolated incident.
Also, there have been no other complaints for this batch which has sold out.
Furthermore, upon testing the retained batch they confirmed this product was as expected and up to our very high standards.
I'm afraid due to this we wouldn't be able to issue a replacement or refund for this sadly."
Jag hade aldrig ens nämnt något batchnummer, vilket känns lite märkligt.
Har nu skapat en dispyt via Klarna istället.
June 8, 2025
Unprompted review
Reply from bulk.com/se
Hej Alex,
Vi värdesätter din åsikt och vi är verkligen ledsna över att höra att du har blivit besviken på Matcha. Vi strävar alltid efter att utveckla produkter som lever upp till eller överträffar våra kunders förväntningar, men i det här fallet har vi uppenbarligen misslyckats.
Vi har också skickat ett personligt mejl till dig för att få veta mer om din situation. Vi skulle verkligen uppskatta att få chansen att rätta till det här och göra ett bättre jobb för dig i framtiden.
Vänligen återkom till oss så att vi kan komma igång med dina frågor direkt.
Hoppas att du får en bra dag.
Siddhjot
Bulk™ Customer Support Champion
Collagen Hot Chocolate
Collagen Hot Chocolate have good taste and good amount of protein in. suggested
June 27, 2025
Reply from bulk.com/se
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We're thrilled to hear that our product exceeded your expectations. Thank you for trusting us and leaving a review.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Reply from bulk.com/se
Hi,
Thank you so much for your positive feedback.
We hope to see you again soon.
Kind regards,
Simran
Customer Champion
Bulk™
Really good vegan isolate protein…
Really good vegan isolate protein powder, easy to dilute and also tastes good.
Bought the same the 2nd time.
Good deal also
May 18, 2025
Reply from bulk.com/se
Hi Arun,
Thank you for taking the time to leave us your feedback on TrustPilot.
We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!
Although we hope you won't have to, if there is anything else we can help with in the future, please get in touch through our web form https://help.bulk.com/hc/se/requests/new
Hope you have a great day.
Yogesh
Bulk™ Customer Support Champion
Because I have purchased this order 2…
Because I have purchased this order 2 weeks ago or more. After I contacted your customer service agents for several times, they sent me the order once again. Finally I received both orders at the same time. I took one and I left the other to be returned to you again. That's why I am not quite happy.
May 7, 2025
Reply from bulk.com/se
Hi Mohamed,
I hope this message finds you well.
Thank you for providing your feedback on Trust Pilot.
I fully acknowledge your concerns regarding the delivery process, and I will ensure that your feedback is conveyed to our courier partners to mitigate any future issues.
We appreciate your choice of us as your preferred provider of quality products.
Should you require any further assistance in the future, please do not hesitate to reach out to us through one of the options available on our website. Alternatively, you may update your review with your order number, and we would be more than happy to assist you.
Wishing you a wonderful day.
I was looking for halal collagen and I…
I was looking for halal collagen and I found it on bulk.com. The ordering process was quick and it shipped to my place, most of the halal brands didn't ship here in Sweden. The collagen + vitamin C is good, I'm using it as directed. Hope to see some good results soon.
May 2, 2025
difficult to return even un-opened one
difficult to return even un-opened one. As I live in Sweden and if I need to retun I need to bear return cost and the address is in Poland. its costing me almost same to return versus the product cost. I was buying Protein from few months from Bulk but I will change the supplier as its not good to buy any new product from them in this condition.
April 29, 2025
Reply from bulk.com/se
Hi
Thanks so much for taking the time to share your experience.
Of course, this isn't what we like to hear. But we'd love to make it right. We've sent you an email and hope to find a solution together. We look forward to working towards a better experience in the future.
Kind regards,
Shivani
Customer Champion
Bulk™
I've always been happy with the…
I've always been happy with the products I purchased from Bulk but this time I felt suckered, the 60 portion Electrolytes are just a couple of grams, the bag is basically empty and they are quite expensive even with the reduced price..
The problem is that I have to pay the shipping back to Bulk and thats not cheap either..
April 11, 2025
Reply from bulk.com/se
Hi Denis,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We're sorry we haven't met your expectations this time.
To assist you better, I have replied to your concern on your registered mail address.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Shiv
Bulk™ Customer Champion
Always very good and fast delivery
April 11, 2025
Reply from bulk.com/se
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Thank you for the review and highlighting our speedy delivery. We're glad you had a seamless shopping experience.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Aastha
Customer Champion
Bulk™
Reply from bulk.com/se
Hi Lennart,
Thank you so much for your positive feedback. We hope to see you again soon.
Have a nice day.
Kind regards,
Simran
Customer Champion
Bulk™
Bulk/se offers a variety of products
Bulk/se offers a variety of products, and some powders seem prone to clumping due to moisture issues. Delivery times can be unclear and delayed, with limited communication from customer service. Peanut butter tastes decent, though the brown rice protein is too strong for oatmeal. Overall, a mixed experience that could use improvement.
March 7, 2025
Unprompted review
Reply from bulk.com/se
Hi Jesenia,
Thanks for taking the time to rate us.
We're so sorry to hear we let you down, and we'd love the chance to make it right.
Sadly, we're unable to find your account using the information provided. Please reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Leeza
Customer Support Champion
bulk™
Reply from bulk.com/se
Hi Ellen,
It's great to hear that our fast delivery met your needs.
Thank you for choosing us as your preferred source for quality products.
Although we hope you won't have to, if there is anything we can help with in the future, please don't hesitate to reach out to us.
Hope you have a great day.
Sonali
Bulk™ Customer Support
Disgusting overly sweet, synthetic taste.
While I appreciate the effort to include everything needed to be complete, I could not bear the taste of the dark chocolate and berry. It has such a synthetic berry taste that reminds me of really cheap berry flavoured isotonic drink. That mixed with chocolate is honestly disgusting and it makes me gag when I drink it. The peanut one tastes much better, although overall they are both too sweet and have a very synthetic taste. I *might* buy the peanut one again if I can’t find any better tasting vegan protein powders, which has honestly been a struggle so far.
February 27, 2025
Unprompted review
Reply from bulk.com/se
Hi Chris,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We're sorry we haven't met your expectations this time. We highly value your feedback as it helps us to look at opportunities to improve our products and services.
To assist you better, I have replied to your concern on your registered mail address.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Shiv
Bulk™ Customer Champion
Confusing costumer service
I bought protein on two accounts while looking for good prices. I saved it on one account but accidentally purchased it there while intending to buy on another. Later, I saw I'd been charged twice, despite only confirming one order. I was eager to get in touch with them so I contacted customer support through two emails, but each gave me a different return address, both differing from the one on their website. I asked which to use but haven’t received a response yet.
order number for bulk: 8003364238
February 20, 2025
Unprompted review
Reply from bulk.com/se
Hi Sultan,
Thank you for taking the time to write a review. We're so sorry we let you down this time.
I'm afraid we're unable to find your account using the information provided.
Please reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Your feedback can help us improve, and we'd love the opportunity to give you a better experience next time.
Nikhil
Customer Support Champion
bulk™
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