Poor experience. First of all, they target small dropshippers with unrealistic promises. I spent lots of money on phone orders. They sent it to customers on eBay then, customers reported probl... See more
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See what reviewers are saying
Great Experience!!! I love doing business with Bulk Mobiles and since ive been involved with them this has lifted my mood from suffering really bad mental health problems and isolation to having someo... See more
CCJ in progress - Committing tax evasion. Worked with this company since September 2024, they siphon money off you and refuse to give refunds, compulsive lying and blatant fraud. They will offer to ma... See more
Don't make my mistake and order a phone from this company. Phone is sent direct from China, resulting in longer delivery time than stated on website and not checked before you get it, again as stated... See more
Company replied
Company details
Written by the company
Global online retailers sourcing premium branded consumer electronics, without the premium price-tag.
Contact info
Unit 201 Kestrel House, Knightrider Street, ME15 6LU, Maidstone, Kent, United Kingdom
- (+44) 0333 011 5875
- info@bulkmobiles.co.uk
- bulkmobiles.co.uk
2.1
Poor
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i had a delay in receiving my product
May 4, 2021
Unprompted review
Reply from Bulk Mobiles
Hi there we sincerely apologize for the delay. We take measures to improve our quality of service. Look forward to dealing with you in near future.
Waited longer than expected for phone…
Waited longer than expected for phone to arrive. Communication wasn't very clear.
May 2, 2021
Unprompted review
Reply from Bulk Mobiles
Hi Lisa,
We apologise for the inconvenience. We are taking serious measures to improve the quality of our product and service on a daily basis. If you are still having any concern please reach via email where a member of our team will be able to assist you. Thank You.
Scam
I did an order of iphones, gave all the proofs they asked for and didn't get my order fullfilled, they ask me now to contact my bank to cancel the order.
Don't buy on this website.
April 22, 2021
Unprompted review
Reply from Bulk Mobiles
Hi Fanelie,
We apologise for the inconvenience. We are taking serious measures to improve the quality of our product and service on a daily basis. If you are still having any concern please reach via email where a member of our team will be able to assist you. Thank You.
Phones
A good lot of mobile phones to chose from i prefer Sony mobile phones The prices are very reasonable and the one i have bought was great no problems with the phone fast delivery customer service team were excellent and polite and friendly and very helpful and It makes a change to get someone who knows what they are doing Thank you very much
April 5, 2021
Unprompted review
Good postage plus a free case
The phone arrived promptly and in great condition, they even threw in a bonus case. Nice! I would shop from Bulk Mobiles again.
April 1, 2021
Unprompted review
Excellent customer service.
Quick and friendly response on the phone. Phone delivered as ordered and competitively priced. Although I had an issue with it( unrelated to Bulk Mobiles), the customer service received could not be faulted. Thanks for your excellent support.
March 22, 2021
Unprompted review
Worked for me. Recommended.
There were a few signs that Bulkmobiles might not be kosher, such as a PayPal logo but no PayPal option, and a couple of bad reviews here. But the phone I wanted simply wasn't available elsewhere so I paid by Debit card.
And waited, and waited... and emailed, and waited.
I phoned Bulk Mobiles, and there was someone there! They said my phone would arrive about 10 days after ordering, (as warned in the small print), and it did. But ALL GOOD!
March 10, 2021
Unprompted review
Amazing People
Amazing communication, delivery times and products.
I would definitely buy from these guys again.
I would would recommend 100%
February 16, 2021
Unprompted review
Everything good
Everything good, from product to service as one would expect. I definitely recommend them.
February 16, 2021
Unprompted review
The best catalogue of well priced…
The best catalogue of well priced phones i've seen. Really enjoyed doing business with them. Great customer service with super speedy and reliable delivery.
February 16, 2021
Unprompted review
amazing service
amazing service. Really love the product and the shipping times
January 12, 2021
Unprompted review
BEWARE OF FRAUD!
I ordered 10 Samsung phones for family members, the first 5 was opened and they all have a battery life of approximately 30 minutes. I tried to return the last 5, only to find out that the standard 14 days consumer right UK does not apply to them. Please avoid them because the phones they sell/dropship are substandard. No one deserve to be a victim of this doggy company!
January 1, 2021
Unprompted review
Almost too good to be true.
I was at first wary as we are always told that if it looks too good to be true then it probably is. Not so at bulkmobiles where I got 2 brand new boxed Samsung S3 phones for £40 each which are perfect for my kids to use for YouTube, Netflix etc. Would definately buy from them again if needed. Thank you Habeeb for your help.
December 16, 2020
Unprompted review
Mobile phone took longer than advised…
Mobile phone took longer than advised and after several emails chasing, I eventually received a phone that doesn't have the right accessories and now my emails are being returned as No Sender account. Still not resolved now and paid for a new phone beginning of November! Not very satisfied at all.
December 7, 2020
Unprompted review
Reply from Bulk Mobiles
We apologise for the inconvenience. We are taking serious measures to improve the quality of our product and service on a daily basis. If you are still having any concern please reach via email where a member of our team will be able to assist you. Thank You.
Habeeb & Bulk Mobiles have been…
Habeeb & Bulk Mobiles have been amazing. I wasn't sure about ordering at first but Habeeb assured me and I was able to order some samples before committing for larger orders. This Company provides customer service like no other and I am so glad I found them. I look forward to dealing with them for a very long time to come.
August 28, 2020
Unprompted review
Bulk Mobiles gave me my new phone
Bulk Mobiles gave me my new phone. When went there they welcomed me and behave me like a friend.Thanks
November 27, 2018
Unprompted review
Great company
This company just awesome with the customers. They are professional,friendly and honest. Really happy to find this company. Thanks
November 27, 2018
Unprompted review
Total 5 star
Total 5 star. I bought iphone 5 from here. I was worry because i had some short money. Then talked with them and they solved the problem easily. I had a chance to give them the short money.And gave them after a week.Great support.
November 27, 2018
Unprompted review
Bulk Mobiles gave me new mobile phone…
Bulk Mobiles gave me new mobile phone in lieu of my old phone(bought 3 month ago).I am really happy about this.I bought a new Android phone from here 3 months ago.But i felt worry about that so i came here and talked with them and got exchange for new phone.Thanks a lot
November 27, 2018
Unprompted review
Total amazing
Outstanding support.I was there with my cousin for buying a new handset.They are really professional and friendly.I really enjoyed that moment when talking with them.They are responsive.Highly recommended.
October 24, 2018
Unprompted review
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