Got the package in good condition and a little faster than I expected. FedEx deliveries to my apartment make me anxious though, because I've had packages stolen right off my doorstep before and the de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always been blown away by Bull City for amazing support, product selection, items always in-stock and fast shipping. I place an order every 3 to 4 weeks for over a year and never had a problem... See more
Company replied
BCF is awesome but the new shipping sucks big time . Actually I was commenting about USPS Ground Advantage which is what just about every business if forced to use these days if offering econom... See more
Company replied
Logistically, they are the quickest at getting my order processed and shipped. Sometimes, I can't believe how quickly I received my order. I just tried their own creation (Rich Vanilla and Root Beer).... See more
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Company details
- Food Products Supplier
- Baking Supply Store
- e-Commerce Service
- Flavours, Fragrances and Aroma Supplier
- Food Manufacturing Supply
- Soft Drinks Shop
Written by the company
Bull City Flavors is the leading supplier of professional-grade food and beverage flavoring. Bull City Flavors works with top flavor houses worldwide and offers the highest-quality flavors in convenient, affordable sizes for a wide range of applications and industries.
Contact info
United States
- bullcityflavors.com
4.7
Excellent
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Awesome
Place an order & if you’re close enough you can pick it up in an hour. Awesome customer service. Product was spot on. Order was packaged & labeled clean & neatly.
Will order again.
August 5, 2026
Reply from Bull City Flavors
Hi Nick, thank you so much for the review — and we love that you were able to take advantage of local pickup! Being based in the RDU area means we get to serve some of our customers face-to-face, which is something we really enjoy. We can't wait to see you again!
The products have been great and…
The products have been great and service has been excellent.
August 5, 2026
Reply from Bull City Flavors
Hi Danny, thank you so much for the review! Delivering great products backed by excellent service is what we strive for every single day. We appreciate your support and look forward to helping you keep your flavor pantry stocked!
Ive been a customer of bull city for…over 10 years
Ive been a customer of bull city for over 10 years, and never have a problem. The only thing that has me a little angry lately is them not offering free shipping on the 16oz bottles any more. It used to be a great way to save a few bucks by ordering in bulk for flavors i use a lot of, but adding the shipping in there defeats the purpose. Other than that 5 stars!
August 6, 2026
Reply from Bull City Flavors
Hi Crystal, first off, thank you so much for an incredible 10 years of supporting Bull City! A decade of trust is something we never take for granted. We also hear you loud and clear on the 16oz bulk bottles. As carrier rates on heavy liquid shipments have climbed over the years, absorbing full shipping on large bottles became unsustainable. To help offset that cost for our bulk buyers, we introduced our tiered coupon system so you can still save on larger orders while keeping our base concentrate prices as low as possible. We completely understand the frustration, and we really appreciate your honest feedback. Thank you for sticking with us for a full decade!
I have been shopping with you for years…
I have been shopping with you for years and you have never disappointed me even if an issue arises which is so rare you will always correct it ASAP. Thanks 🙏
August 6, 2026
Reply from Bull City Flavors
Hi Allen, thank you so much for being such a loyal customer over the years! Knowing that we’ve consistently earned your trust means the world to our team and whenever an issue pops up, taking care of you is always our top priority. We truly appreciate your support and look forward to serving you for many more years to come!
Consistency is key and they nail it
the most consistent online stores that I do business with absolutely appreciate the speed the quality everything they do is top-notch. Thank you.
August 4, 2026
Reply from Bull City Flavors
Hi Joey, thank you so much for the incredible review! Being called one of the most consistent online stores you shop with is the highest compliment our team could ever receive. Consistency in speed, quality, and service is what we strive for. We truly appreciate your support and trust in Bull City Flavors!
Bull City is my go-to for supplies
Bull City is my go-to for supplies. Fast shipping. Hands-down the fastest in the business. Reasonable pricing and multiple shipping options. Kudos.
August 4, 2026
Reply from Bull City Flavors
Hi Shane, thank you so much for the incredible review! Being named 'hands-down the fastest in the business' is the ultimate compliment for our team. We work hard to combine that lightning-fast fulfillment with fair prices and flexible shipping choices so stocking your flavor pantry is always a breeze. Thanks for making us your go-to—happy creating!
Bull city flavors is a great company
Bull city flavors is a great company to do business with. They have all the flavors I’m looking for. And you can’t beat the fast shipping.
August 3, 2026
Reply from Bull City Flavors
Hi Robert, thank you so much for the review and kind words! Having the flavors you're looking for and getting them to you as fast as possible is exactly what we're all about. We're so glad it's hitting the mark and we can't wait to be part of your next creation!
Reply from Bull City Flavors
Hi Ebby, thank you for the updated feedback. We were surprised to see this, as our support team did reach out via email to allow a return on your item. Because flavor concentrates are food and beverage ingredients, health regulations prevent us from accepting returns once products leave our facility, but we specifically made an exception in your case because we value your business. We are sorry that our offer fell short of your expectations. If you would still like to proceed with that return, please reply to our email or reach out to us at support@bullcityflavors.com—our door is always open.
Always a quick and easy transaction
Always a quick and easy transaction. Very reliable and always has everything in stock.
August 3, 2026
Reply from Bull City Flavors
Hi Donald, thank you for the review! Making sure your orders are quick, easy, in stock, and delivered reliably is exactly what we strive for. We love being your go-to source for recipe ingredients. Thank you for choosing Bull City, and happy creating!
Reply from Bull City Flavors
Hi Ryan, much appreciated right back at you. Thank you so much for the kind words and your continued support!
I am very disappointed with the RY4 I…
I am very disappointed with the RY4 I ordered. I have been vaping a long time and used many RY4’s and never had such nasty tasting vape. Total waste of money. Going to try their double RY4. We’ll see.
July 1, 2026
Reply from Bull City Flavors
Hi Len, we’re sorry to hear that this specific RY4 didn’t hit the mark for you! Because all of our flavor concentrates are strictly formulated, stocked, and sold for food and beverage culinary uses, they can behave very differently when used outside of those recipe guidelines. As a long-time creator, you know firsthand that RY4 profiles vary wildly between different flavor houses depending on their culinary intent. Taste is incredibly subjective, so we completely understand the frustration when a concentrate doesn't match your palate. We hate to hear that you felt this order was a waste of money, but appreciate you taking the time to leave your honest feedback!
I've been buying for years always great…
I've been buying for years always great products, prices and fast shipping.
July 6, 2026
Reply from Bull City Flavors
Thank you so much for the review! Hearing that you’ve been buying from us for years and that we’ve consistently hit the mark on products, prices, and fast shipping means the world to our entire team. Your long-term trust is the greatest compliment we could ask for!
Reply from Bull City Flavors
Hi Dennis, thank you for the review! Knowing your order arrived safely and quickly is exactly what we like to hear. We appreciate your support!
Reply from Bull City Flavors
Hi Phil, thank you for the review! Fast, accurate, high-quality, and securely packed is exactly the standard we aim to deliver with every single order. We appreciate your support!
Always enjoy shopping for my recipe’s ingredients …
Always enjoy shopping for my recipe’s ingredients with Bull City! Great selection, price, service and speedy delivery.
Thank you 😊
July 4, 2026
Reply from Bull City Flavors
Hi Heidi, thank you so much for the wonderful review! We absolutely love being your go-to source for recipe ingredients. Making sure you have a massive selection, fair prices, and speedy delivery is our goal. Thank you for choosing Bull City, and happy creating!
Good value, good service, responsive customer care
Bull City Flavors are well-priced and good quality. Their people are polite and responsive. Shipping from this company is as reliable as it is possible to be. I'm only taking a star off for occasional leaks or other small problems, but they probably deserve all the stars. I know of no better flavor retailer.
July 6, 2026
Reply from Bull City Flavors
Thank you so much for this incredible review! We are so happy to hear that our pricing, quality, and staff responsiveness hit the mark for you. We also really appreciate your honest feedback regarding occasional leaks. Shipping liquid flavor concentrates has its challenges, and we try hard to prevent those occasional leaks. Please don't hesitate to reach out to us at support@bullcityflavors.com any time you have an issue and we'll make it right. Thank you for your support, and we'll keep working hard to earn that 5th star on your next order!
Everything arrived on time & in good…
Everything arrived on time & in good order. Well packaged. I ordered a alotta flavors so I've only tried rainbow sherbet & tangerine. I'm happy.
July 6, 2026
Reply from Bull City Flavors
Hi Michael, thank you so much! We're so glad everything arrived on time and in great shape. Rainbow Sherbet and Tangerine are both great choices to kick things off. We'd love to hear what you think as you work your way through the rest of your order — enjoy the flavor journey!
Reply from Bull City Flavors
Hi Christian, thank you so much for the kind words! We appreciate your support and can't wait to keep delivering for you!
Reply from Bull City Flavors
Thank you so much for the review! Sourcing your flavor ingredients shouldn't be stressful, and knowing that we are there when you need us is the best compliment we could ask for. We’ve always got your back. Happy creating!
The service is great! The selection is getting pretty slim..
The service is great! Had an issue getting a shipping quote, on the opening day of the July 4th weekend, and someone was back with me within the hour! My issue was resolved!
Okay, the reason why Bull City didn't get a perfect score? It's the new website lay out and the fact so many products are not being carried anymore! Not to mention that the Bull City already had a fairly limited brand name selection/size compared to DIY Canada or Nom's...Wish that I could do more business with them because their are a lot more and better brands to be had!
July 5, 2026
Reply from Bull City Flavors
Hi Michael, thank you for the review! We are thrilled our team could get back to you within the hour on a holiday weekend to resolve that shipping quote. We truly appreciate your honest feedback regarding our new website layout and our selection. Transitioning to a new site layout is a big step, and user feedback helps us fine-tune the experience. Regarding our brand selection, we focus heavily on maintaining fresh, high-demand inventory that complies strictly with food and beverage standards. If you ever want to share specific brands or products you'd like to see us carry, please reach out at support@bullcityflavors.com. We can't promise everything, but we're always listening and your input genuinely matters!
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