Bullion Mart Reviews 

911
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

Purchased 3000 dollars worth of silver coins over a week ago...its gone missing and the communication is non existent and I'm kinda freaking out because im not getting any answers about whether im eve... See more

Rated 5 out of 5 stars

The site is super easy to navigate. Easy click to see product in $U.S. or CAD. SIMPLE process to complete order and determine method of payment. Instant confirmation by email.. and best of all fast... See more

Rated 5 out of 5 stars

Wow! The excellent service and price was only eclipsed by the absolutely amazing packaging of my purchase. Delivery was flawless by FedEx via Staples for pickup. I will definitely be visiting Bullion... See more

Rated 5 out of 5 stars

I would highly recommend this co. whether you are buying or selling gold or silver bullion or coins. They are very fair and knowledgeable So far this is the best dealer that I have dealt with in th... See more

Company details

  1. #1 of 1 best companies in Investment Company
  2. #24 of 26 best companies in Alternative Financial Service
  3. #6 of 6 best companies in Cashback Provider
  4. #1 of 1 best companies in Gold and Silver Trading Company
  5. #2 of 2 best companies in Gold Dealer
  6. #2 of 2 best companies in Wholesaler

Written by the company

Bullion Mart is a Canadian company and North America’s leading exchange for physical precious metals; Gold, Silver, Platinum & Palladium. Call 416 928-0707


Contact info

4.0

Great

TrustScore 4 out of 5

911 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(911)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A+++

One places an order and it gets delivered relatively quickly.

January 30, 2025
Rated 5 out of 5 stars

No issues

No issues, friendly staff and convenient parking

January 9, 2025
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Reply from Bullion Mart

Thank you for your kind words! 😊 We're thrilled to hear that you had a pleasant experience with our friendly staff and found our parking convenient. Your satisfaction is our top priority, and we look forward to serving you again soon. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know!

Rated 1 out of 5 stars

worse bullion dealer

You ignored my emails, your phone voice mail is full, can't leave message, I want refund of order 38665.... 8 years ago you were the best dealer in Canada... but now you are the worse, last time dealing with you.

December 19, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I ordered online and paid in store, great staff and very courteous!

January 10, 2025
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Reply from Bullion Mart

Thank you for sharing your fantastic experience with us! 🌟 We're delighted to hear that our online and in-store services met your expectations and that our staff made you feel welcomed and valued.

Your kind words motivate us to continue delivering exceptional service to our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very organized and professional.

Very organized and professional.

January 9, 2025
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Reply from Bullion Mart

Thank you for your kind words! We're thrilled to know you had a positive experience with us. We look forward to serving you again!

Rated 5 out of 5 stars

Great prices on bullion coins

Great prices on bullion coins. Great customer service

January 9, 2025
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Reply from Bullion Mart

Thank you for your feedback! We're glad you’re happy with our prices and customer service. We look forward to assisting you again soon!

Rated 5 out of 5 stars

My best place to buy gold and silver"I am usually very cautious about…


"I am usually very cautious about dealing with websites to buy valuable items like gold or silver, but this website has proven to me that it is the best in terms of honesty, credibility in sales, and fast, secure delivery. I strongly recommend Bullion Mart to every one who is interested in buying gold and silver.”

January 2, 2025
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Reply from Bullion Mart

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Bullion Mart. We take pride in our honesty, security, and fast service. We appreciate your recommendation!



Rated 5 out of 5 stars

Hands down a great experience

I was very pleased with how quickly my order arrived. Although there was a mux up with which coin I purchased, the issue was rectified very quickly. The experience with the great customer service and quality of products, I'll definitely be ordering more through this company. Hands down a great experience.

January 2, 2025
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Reply from Bullion Mart

Thank you for sharing your experience! We're glad to hear our customer service was able to resolve the issue quickly. We appreciate your support and look forward to serving you again soon!



Rated 5 out of 5 stars

These guys are legit.

The place I go to order precious Metals. So far its been reliable.

Many thanks.

January 2, 2025
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Reply from Bullion Mart

Thank you for your trust in Bullion Mart! We're glad to be your go-to for precious metals and appreciate your continued support.



Rated 5 out of 5 stars

Nice services, good price

Nice service, good products

December 28, 2024
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Reply from Bullion Mart

Thank you! We're happy to hear you're satisfied with our service and products. We appreciate your feedback!




Rated 5 out of 5 stars

Great customer service

Great customer service. Best deal provider

December 23, 2024
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Reply from Bullion Mart

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service and found the best deals. We appreciate your support!



Rated 5 out of 5 stars

Place to buy precious metals

Fast delivery, excellent prices, very secure packaging. Quick and easy verification process. Totally satisfied.

December 10, 2024
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Reply from Bullion Mart

Thank you for your feedback! We're so glad to hear you're satisfied with our delivery, pricing, packaging, and verification process. We appreciate your trust in us!



Rated 1 out of 5 stars

Gave customers option of using ups or…

Gave customers option of using ups or FedEx for additional $40 fee. Sent funds by ETransfer on the evening of December 13th. Mail strike ended on 14th. Bullion Mart kept my money instead of giving customer benefit of doubt. AU BULLION sent two orders to me in the same amount of time at no extra cost. Sprottmoney.ca sent three orders to me in the same amount of time at no extra cost. Will no longer require your services and will definitely not recommend you to anyone.

December 17, 2024
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Reply from Bullion Mart

We're sorry to hear about your dissatisfaction with our service. We strive to provide the best possible experience, and we truly appreciate your feedback. We’ll take your concerns into account to improve moving forward. Thank you for sharing your thoughts.



Rated 5 out of 5 stars

Expedient, trouble free silver bullion purchase.

I ordered some bullion from Bullion Mart because they had a good sale offering. The bullion I ordered arrived very quicky, and was exceptionally well packed. I am very happy with my Bullion Mart experience, and will most certainly order from them again in the future!.

December 10, 2024
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Reply from Bullion Mart

Thank you for your wonderful review! We're so glad to hear you were happy with the speed and packaging of your order. We look forward to serving you again in the future!



Rated 5 out of 5 stars

Nice deal and good service

I got my 1oz RCM bar at $50 premium from BM special deal. The bar was delivered in multi-layer protection package in a timely manner. Hence I am pretty satisfied. A recommendation from me.

November 5, 2024
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Reply from Bullion Mart

Thank you for the review. Hope you be back soon

Rated 5 out of 5 stars

Excellent communication throughout the…

Excellent communication throughout the process, and very fast shipping. Items were securely packaged.

November 5, 2024
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Reply from Bullion Mart

Thank you so much! We’re happy to hear you appreciated our communication and secure, speedy shipping. We look forward to serving you again!

Rated 5 out of 5 stars

2nd order

2nd order, both arrived promptly and in order. Great service and product.

October 17, 2024
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Reply from Bullion Mart

Thank you for your continued trust! We're honored you’re satisfied with our prompt service and product quality. Looking forward to your next order!

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