Bump Boobs Babi Reviews 

50
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Helen and the Team were a great help for myself and also my 4 week old daughter. She was diagnosed by NHS with a tongue tie but everytime I took her to get assessed they kept sayin... See more

Rated 4 out of 5 stars

Good advice and care given. Helen very knowledgeable. Tricky to find the clinic space as no signs anywhere.

Rated 5 out of 5 stars

Helen was incredibly friendly, knowledgeable and informative at our appointment. Plenty of time was spent explaining the procedure (frenectomy) complications and aftercare. Really couldn’t recomme... See more

Rated 5 out of 5 stars

Helen was so knowledgable and had all of the answers to my questions and concerns regarding breastfeeding, over supply and tongue tie. When discussing tongue tie division she empowered me to make an... See more

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Company details

  1. Child Health Care Center

Written by the company

Infant feeding support and tongue tie division in South Wales


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Helen was incredibly friendly, knowledgeable and informative at our appointment. Plenty of time was spent explaining the procedure (frenectomy) complications and aftercare. Really couldn’t recommend more highly.

Helen also spent time with us after the procedure to give us as first time parents plenty of helpful tips and gave us an invitation to her mother and baby group. It was so refreshing to feel like someone cared and to not feel rushed. It felt like Helen genuinely wanted to see us thrive as parents and give our child the best head start.

10/10 service

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Reassuring and knowledgeable

Helen was fantastic in explaining about tongue ties and if my baby had one what the procedure to release would look like. She was quick, efficient and relaxed in checking my little boy and was able to confirm he did have a tongue tie.
We then discussed the benefits and risks of release and Helen was very knowledgeable and could answer every question I raised.
The procedure was Carried out swiftly and with all expected safeguards in place. Aftercare exercises were explained and an email sent afterwards with a helpful video guide on how to do these at home.
I would have no hesitation in recommending Helen

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Tongue tie

Helen took her time to explain the tongue tie division procedure thoroughly and explain the risks. She recommended we try osteopathy first rather than doing the procedure and taking the money- a very honest person.
She did not rush us at all and gave us plenty of time to come to a decision and provided the information on osteopaths for us to review.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Helen

Highly recommend Helen for tongue tie assessment and division if needed. We had conflicting advice and were on the NHS waiting list and just needed clarity and Helen absolutely provided that. She gave me time at the start to fully explain our experiences and knew all the research and evidence to share with us. The division was thoroughly explained and done very quickly and we’ve had follow up to check how things are going. Transformed my breastfeeding experience and I’m so grateful.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Changed our breastfeeding experience

Helen was brilliant, very professional explained everything both risks and benefits. Was clear about the research and ratings on standardised measures. Took her time with us and provider latch support. Aftercare is brilliant too! Could not recommend enough

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Tongue tie division

A really open, informative consultation regarding a tongue tie division. Helen was very helpful, kind and patient. I felt fully informed and reassured and the procedure was straight forward.

June 7, 2024
Rated 5 out of 5 stars

Very informative & knowledgeable

Very informative & knowledgeable. Friendly throughout and answered our numerous questions. All pro’s and con’s were discussed and there was definitely no pressure to go ahead with the procedure!! Definitely 100% recommend!!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

The one to go to for a suspected tongue tie

We went to helen with our 3 months old baby after 2 months of struggling with feeding and being referred to so many people who all said he has a "slight" tongue tie that shouldn't be what's causing the problems. She was the one to tell us actually how severe his tongue tie was. She used a scoring tool to determine if releasing the tongue tie would help the baby or not. She is friendly and knows what she is doing. I can't recommend her enough.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Helen is very helpful and friendly. She answered our questions through the way and followed up, reassured us. We appreciate her knowledge and skills a lot. Recommend her!!!

May 28, 2024
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very informative and no pressure to go ahead with any procedure. Helen talked through every detail and reassured me. She is friendly and professional- highly recommend!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

10/10 service from Helen who we used for feeding support and tongue-tie division. Helen was extremely knowledgeable, patient and reassuring and took time to explain everything about the procedure from start to finish. 

After the appointment, Helen followed up with a summary of findings, aftercare protocol and exercises to prevent tie re-attachment. Overall, a very efficient & thorough service from Helen. 

My baby is now feeding well and her symptoms associated with tongue-tie have greatly improved in just a matter of days.

I would definitely recommend Helen's services to anyone looking for feeding support/ tongue tie division.

Mr & Mrs Howells

May 17, 2024
Rated 5 out of 5 stars

Great service

Helen was excellent! She made us feel at ease and put no pressure on us to go ahead with the tongue tie procedure after the tie was identified. We did however go ahead with the procedure and Helen made us feel relaxed and confident he was in the right hands. She was great with Tomi! Thank you!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Thorough, professional and reassuring!

I went to see Helen after being advised my baby required a tongue tie division by the feeding team. She completed a thorough assessment, and walked me through the procedure and associated risks. Helen was very reassuring throughout the process, made sure I understood everything as we proceeded, and has provided me with the required aftercare information. It's really helped with the problems I was experiencing with breastfeeding (I had been working with a lactation consultant for positioning etc.). Overall, I'm very happy with the service provided and I would recommend to others!

May 1, 2024
Rated 5 out of 5 stars

Tongue tie

I visited Helen with my six month old baby, following ongoing feeding issues that were hugely impacting us both. Helen’s professional expertise and guidance finally identified a tongue tie that had been missed by the lactation specialists I had met before and Helen was able to address it. I couldn’t be more grateful for how caring and supportive Helen was throughout an emotional appointment and would highly recommend her.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We saw Helen yesterday as we had suspicions that our 1 week old had a tongue tie due to breastfeeding difficulties, experiencing very similar challenges to our son who did have a tongue tie. Helen was extremely knowledgable and professional and had a lovely manner. She had excellent consultation skills, she listened to our concerns, was patient, answered all our questions and provided us with evidenced based practice. We like that Helen spoke about the pros and cons and whether it would specifically benefit our daughter and our feeding experience. Following discussion and assessment that confirmed she did have a tongue tie, we did go ahead with the division. It was very successful and over within seconds and our daughter remained asleep for the duration. We will definitely be recommending Helen to others. 10/10 experience and service. Thank you Helen.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

11 week old tongue tie division

Took my 11 week old son to see Helen today and she was absolutely fantastic! She answered all my questions and address all my concerns prior to the tongue tie division,
He also drank 2 6oz bottles when we left which he's never been able to do before!
I would recommend her 100%

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 for Bump Boobs Babi

When our little one was born born, we were told by a MW that she had a "posterior tongue tie" but it shouldn't affect breastfeeding. After 10 weeks of trying to push through the pain, and persevere, I finally booked in to see Helen at Bump Boobs Babi.
We arrived a little early as we were nervous and she put us at ease straight away! She was soooo lovely. We sat down and she actually listened to what i was going through. She asked questions. Then did an oral examination and found that my daughter does actually have an unusual tongue tie that was very short and inelastic, causing her latch issues and weak suckling. It was all very validating as I was at a point of giving up as I thought I was just bad at breastfeeding. Helen went over the risks and we went ahead with the tongue tie division and it was all over with very quickly, and little one was placed straight on my breast to nurse. The difference in her suckling was instantaneous!! And her latch is getting better each day! Helen then gave us exercises to do with her at home.
Later that day we got a email from Helen detailing our appointment, giving an overview, and her findings. She then followed up a few days later asking how we were doing.
I would absolutely recommend a visit to Bump Boobs Babi to anyone whose struggling with latch issues or tongue ties. :)

April 3, 2024
Rated 5 out of 5 stars

Tongue tie appointment

Helen is very knowledgeable and helpful. She was kind and supportive and helped my little boy with his tongue tie issue. Would definitely recommend Helen to anyone who is facing the same issue.

March 18, 2024
Unprompted review

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