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BUNDL Reviews 42

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and understanding, making complex processes feel much easier. People frequently highlight the outstanding customer service, noting that interactions are pleasant and productive. Reviewers also appreciate the company's efficiency and responsiveness, with many mentioning quick answers to their questions and proactive support. The service provided is often described as excellent, with consumers feeling well-supported and cared for throughout their journey. Many customers express gratitude for the detailed explanations and personalized guidance they receive, which helps alleviate stress during challenging times.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Service

Users describe positive interactions with service. Customers consistently praise the company for making the... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and thorough... See more

Based on these reviews

Rated 5 out of 5 stars

My patient advocate, Jessica B was so helpful and answered all of my questions. Jessica stayed in constant communication with me via email, always got a response within a day or two of sending her an... See more

Company replied

Rated 5 out of 5 stars

Our patient advocate Jess Benfari was great. She provided all information needed, answered all questions and made us feel extremely comfortable. This made me want to go with Bundl even more! The proce... See more

Company replied

Rated 5 out of 5 stars

Katherine was very helpful and responsive throughout our journey. She was quick to ensure we had our prescriptions ready, even when we were in a time crunch. Bundl certainly made the whole financial... See more

Company replied

Rated 5 out of 5 stars

Jess was the absolute kindest, most helpful + patient contact person. She answered every single question I had both on the phone and via email quickly and thoroughly and in a way that made it easy for... See more

Company replied


Company details

  1. Fertility Clinic
  2. Insurance Company

Written by the company

BUNDL is a multi-cycle IVF program designed to reduce the financial burden of fertility treatments when more than one cycle is required to conceive. Patients pay one up-front cost that covers multiple cycles and have the option to add medications. BUNDL offers peace of mind and reduced financial stress through its flexible and customizable IVF programs. With its premier offering, BUNDL Guard, qualified patients can move through their treatment knowing that if they don’t take a baby home, they’ll receive a 100% refund. Patients who choose BUNDL Guard also have the option to add medications to their plan, which are included in the refund. More customizable programs are available. Our team of patient advocates will walk patients through the best options for their unique fertility journey. Because everyone's path to parenthood is different, we have designed flexible packages to meet patients where they are in their fertility journey. Book some time with one of our Patient Advocates so they can help determine the package that's right for you. Our team is behind you, every step of the way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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1-star

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Rated 5 out of 5 stars

Bundl was easy to work with and…

Bundl was easy to work with and informative along the way. Answered all questions quickly.

March 27, 2026
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Reply from BUNDL

We truly appreciate your feedback! It’s wonderful to hear that you found the process easy and that your questions were answered quickly. Thank you for trusting us to be part of your journey. Sending you all the best on your journey! 💜

Rated 5 out of 5 stars

The whole team is great Alicia…

The whole team is great Alicia Katherine, Cora everyone is wonderful

March 19, 2026
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Reply from BUNDL

Thank you so much for your kind words! We're so happy to hear you've had a wonderful experience with the whole team. We're all here to help and support you along the way. 💜

Rated 4 out of 5 stars

Bundl def made the process easy

Bundl def made the process easy. Jessica walked us through each package and helps us pick the one that worked for us. She answered all of our questions and was extremely kind and positive.

The only reason I did not give bundle 5 stars: right before payment I missed my period and was hopefully that this pregnancy worked out. Finance continued to reach out asking for updates, I just wish they would let us come back to them. I was feeling anxious, I didn't need someone else asking me how it was going. When I was ready I knew who to contact and got my payment in.
We start IVF in April and I am hopeful. Thanks bundl for providing a package that makes me feel comfortable with the cost and knowing I have more than one shot at it!

March 18, 2026
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Reply from BUNDL

Thank you for your thoughtful review. It’s wonderful to hear that Jessica helped make the process clear and supportive while choosing the right package for you. We also appreciate you sharing your experience regarding our follow-up communication — feedback like yours helps us grow and improve the way we care for our patients. We’re honored to be part of your journey and wish you the very best as you begin IVF in April. 💜

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Katherine and Carrie! Katherine has been incredibly supportive and proactive with the clinic, while Carrie is always quick to answer my questions and reassure me. They've been my rocks through this—so lucky to have them both!

February 24, 2026
Unprompted review
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Reply from BUNDL

Your message absolutely made our day! Knowing that Katherine and Carrie were able to provide such meaningful support and reassurance throughout your journey is exactly why we do what we do. We’ll be sure to share your beautiful words with them — they will be thrilled. Thank you for trusting us to be part of such an important chapter. 💜

Rated 5 out of 5 stars

Katherine was very helpful and…

Katherine was very helpful and responsive throughout our journey. She was quick to ensure we had our prescriptions ready, even when we were in a time crunch. Bundl certainly made the whole financial medication/prescription aspect of IVF a lot less of a headache in a very stressful journey. Thanks Katherine!

March 10, 2026
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Reply from BUNDL

Thank you so much for this kind and thoughtful review! We’re so glad Katherine was able to support you and help ensure everything was in place when you needed it most. Navigating the financial and medication aspects of IVF can be stressful, and it means a lot to know that BUNDL helped make that part of the journey a little easier. We’ll be sure to pass along your kind words to Katherine! 💜

Rated 5 out of 5 stars

Awesome program

Awesome program. Had no issues with the process and am a very happy customer. Katherine Williams was great to work with, and very understanding!

February 24, 2026
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Reply from BUNDL

Thank you for your review! We’re so glad you had such a positive experience and felt supported throughout the process. Katherine will be touched by your kind words — we’re lucky to have her on our team! 💜

Rated 5 out of 5 stars

I am so happy we went with Bundl

I am so happy we went with Bundl ! Everyone was so sweet & helpful during such a. Overwhelming journey ! I am so happy there is an organization such as Bundl to make it easier and help couples in need! I am super excited to move forward now with our journey! What an amazing experience !

February 20, 2026
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Reply from BUNDL

Thank you so much for your beautiful words; it means a lot to our team! We are equally as grateful that you chose BUNDL to be a part of your journey! We’re thrilled you feeling excited and ready to move forward — we’re cheering you on! 💜

Rated 5 out of 5 stars

Incredibly helpful staff

Incredibly helpful staff, truly care about you and your infertility journey

February 6, 2026
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Reply from BUNDL

Thank you so much for your kind words! This truly touched our hearts and we are so grateful to be a part of your journey! 💜

Rated 5 out of 5 stars

Nice and professional

Nice and professional

February 3, 2026
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Reply from BUNDL

Thank you for the kind feedback! We’re grateful for the opportunity to support you on this journey. 💜

Rated 5 out of 5 stars

Infertility journey

The staff at BUNDL is kind, caring and assertive. They make communication a priority and continue to do so clearly. Thank you for your sincere support! - MR

February 6, 2026
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Reply from BUNDL

Thank you so much for your kind message — it truly means a lot to our team! We’re so glad our commitment to clear communication and genuine care came through in your experience. Your words mean so much to us, and we’re honored to support you on your journey. 💜

Rated 5 out of 5 stars

Our patient advocate Jess Benfari was…

Our patient advocate Jess Benfari was great. She provided all information needed, answered all questions and made us feel extremely comfortable. This made me want to go with Bundl even more! The process was seamless and easy to understand. We are excited to start our IVF journey thanks to Bundl.

February 5, 2026
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Reply from BUNDL

Thank you for your thoughtful review! We’re delighted to hear Jess helped make the process clear, comfortable, and seamless for you. Starting an IVF journey is a big step, and we’re honored to be part of it. Your excitement is contagious — we’re cheering you on and look forward to supporting you throughout the journey! 💜

Rated 5 out of 5 stars

The bundl have options for your…

The bundl have options for your specific needs for treatment

January 16, 2026
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Reply from BUNDL

Thank you for sharing your experience! We're pleased BUNDL was able to meet your treatment needs and lend support on your journey💜

Rated 5 out of 5 stars

Alicia Jess and Katherine made the…

Alicia Jess and Katherine made the process a little more easy to understand thank you for your support

January 8, 2026
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Reply from BUNDL

We truly appreciate you taking the time to share your experience. Alicia, Jess, and Katherine will be happy to know their support made a difference. Thank you for trusting us—we’re always here if you need anything further. 💜

Rated 5 out of 5 stars

Jessica has been amazing and helping us…

Jessica has been amazing and helping us through the whole process.

December 8, 2025
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Reply from BUNDL

Thank you for taking the time to leave this review. We’re so pleased to hear that Jessica has been such a helpful and supportive presence throughout your journey. Your trust means everything to us, and we’re honored to be part of this important chapter with you. 💜

Rated 5 out of 5 stars

Going through IVF can be very stressful…

Going through IVF can be very stressful emotionally and financially. Bundl helped to alleviate some of the pressures while going through this journey. I have to mention Katherine Williams - she is very responsive, helpful and knowledgeable and definitely made our experience less stressful.

December 10, 2025
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Reply from BUNDL

Thank you so much for sharing your experience. We understand how emotionally and financially challenging IVF can be, and we’re truly glad to hear that BUNDL helped ease some of that pressure. Katherine will be so touched to know her responsiveness, knowledge, and support made a meaningful difference in your journey. Providing reassurance and clarity during such an important time is exactly what our team strives for every day. Thank you for trusting us to be part of your family-building journey. 💜

Rated 5 out of 5 stars

My patient advocate/bundl program

My patient advocate, Jessica B was so helpful and answered all of my questions. Jessica stayed in constant communication with me via email, always got a response within a day or two of sending her an email. She made the process very easy.
The Bundl program is a wonderful program. Having the option of paying one price for more than one IVF cycle helped to lessen the stress of the possible financial burden of IVF.

December 8, 2025
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Reply from BUNDL

Thank you so much for taking the time to share your experience. We’re truly glad to hear how helpful and supportive Jessica was throughout your journey. Consistent communication and clarity are so important during this process, and it means a great deal to know she helped make everything feel easier for you. We’re also happy to hear that the BUNDL program helped reduce some of the financial stress, allowing you to focus on what matters most. Thank you for trusting us with such an important step in your family-building journey. 💜

Rated 5 out of 5 stars

Thank you, Bundl!

Bundl takes the pressure off when going through an already stressful situation of seeking IVF. The money-back guarantee program allows the financial aspect to take a backseat and for you to focus on your body doing incredible things! This company has been nothing but helpful, supportive, and kind to us. I want to give a special shoutout to Katherine Williams, our Financial Operations Specialist. Katherine talked me through situations on more than one occasion, took her time, and made me feel like I was her only client. She was sensitive and understanding while being factual and giving us all of the information needed to make important decisions. During our first round with Bundl (before we met Katherine) I was so afraid to reach out with a question, not knowing how it would impact our program and the guarantees we were offered. Once we met Katherine (and Jess Benfari!) I felt confident in reaching out for their support at any time, knowing I would receive helpful and quick information back. This company is offering an incredible service to folks like my husband and I who are desperate to grow our family. Thank you from the bottom of our hearts.

December 10, 2025
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Reply from BUNDL

Hayden, your words truly touched our entire team! We are so happy to hear that all aspects of BUNDL, the program and staff, especially Katherine has made you feel so supported and cared for - it's we all strive to do each day! Katherine and Jess will be overjoyed to hear how much their support means to you. We know how stressful IVF can be, and it brings us so much pride to know our program and team helped ease your worries and allowed you to move forward with confidence. Thank you for allowing us to be a part of your journey—we’re cheering for you always. 💜

Rated 5 out of 5 stars

We had an easy experience with Bundl

Jessica made the experience very easy and answered all of our questions almost immediately. I didn’t feel like she was rushing us to make a decision and truly seemed to care about what was best for us.

October 2, 2025
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Reply from BUNDL

We’re truly touched by your kind words. It’s wonderful to know Jessica helped make your journey smooth, pressure-free, and guided by compassion. Please know we’re here for you through every step of the way. 💜

Rated 5 out of 5 stars

Positive Experience

My consultant, Jess was extremely informative and responsive.
Our experience has been extremely positive.

October 2, 2025
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Reply from BUNDL

Thank you so much for your kind words. We’re so glad to hear your experience was positive and that Jess was able to support you with care and compassion. 🫶🏼

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