I have only had my Bunq account for three months and initially signed up as it seems to be very flwxible and pays interest on savings. The main downside is that I find the app layout confusing com... See more
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Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions. Bunq catched my attention with... See more
Company replied
it is good to see that neobanks are rising, but not all digital banks deliver quality services. But bunq is different, founded by a visionary man - bunq offers many features. This not just some... See more
Company replied
The money features alone are worth switching for. I can easily manage my funds for rent, utilities, groceries, travel, and emergencies, as well as direct deposits straight into them. The card lets me... See more
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Company details
Written by the company
bunq is a fully mobile bank designed to make managing your money simple, fast, and flexible. Whether you're traveling, saving, or sharing expenses, you stay in control with local IBANs, zero FX fees, and real-time notifications. Open an account in minutes, track your spending, set budgets, and even plant trees as you pay. With 24/7 human support and no hidden fees, we offer a transparent banking experience that fits your lifestyle. As an independent bank, we grow when you love using us. Join millions across Europe who already use bunq for smarter, greener, and more convenient everyday banking.
Contact info
Amsterdam, Netherlands
- support@bunq.com
- bunq.com
Breach of guidelines
balanced plans across all
balanced plans across all, from free to elite they offer many things. if you dont want just saving and banking but also investing then elite better because you get discount. 0.025%for crypto trades is very low and if you do that often you win on discounts.
interest rate the same for all plan but still low 1.51% on savings its too low right now for 2026 inflation and economy
March 23, 2026
Reply from bunq
Hey Niall!
Thanks so much for the 4-star review! We're thrilled you enjoy bunq's features.
Regarding the interest rate, we want to help you get the most out of your savings. That's why we offer a bonus interest rate that rewards you for saving more! The more you save above your personal threshold, the higher the interest you earn.
You can view your threshold anytime by tapping on "Interest Rate" in any of your Savings Accounts.
We’d love to earn that fifth star from you 🌟 We're always looking to improve, and we look forward to hearing any further suggestions you have via support@bunq.com 🌈
didn't even think a second
once I saw some of their videos on youtube and then read the finance tips they regularly post on their website, then I thought to myself - these guys are in the buisiness for long future.
The depth and diversity of the online banking they offer is unrivaled (at least to my knowledge). Like the elite plan - not regretting that I chose it. Rich with features, advanced.
March 22, 2026
Reply from bunq
Hi Arnaud 👋
Thanks so much for your insightful 5-star review ⭐
It's great to know our finance tips helped you choose bunq and that you're enjoying the features of our bunq Elite plan 🚀
Maybe the first banking service I don't hate
Imho they managed to eliminate issues of both online and offline banks. Lines and rude staff in first and laggy, costly transfers in second. Def like it
March 22, 2026
Reply from bunq
Hey Carl 👋
Thank you for the 5-star review ⭐️
We’re happy to hear you're enjoying the app and having a great experience with us 🌈
Reply from bunq
Hi Guillermo 👋
Thank you for taking the time to rate us!
We are happy to hear about your experience with our support team!
We're always aiming to provide our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼
Multiple sub-accounts
bunq stands out from other digital banks. their pricing model is much lower compared to its competitors like N26 and Revolut. At the same time, they offer more benefits and charge lower commissions for payments.
Nonetheless, bunq's support isn't in the best shape, and I guess they should work on it to be perfect enough. Ngl, in terms of features they're doing a great job.
March 22, 2026
Reply from bunq
Hi Henry 👋
We appreciate your detailed feedback! We're happy you're enjoying all the features bunq has to offer ✨
Regarding support, providing a top-notch experience is a priority and we're sorry we didn’t meet your expectations this time. Your feedback is incredibly valuable as it helps us improve.
We’d love the opportunity to investigate this further, please reach out to us via the in-app support center or at support@bunq.com with more details 🙏🏼
Looks better starting from pro plan
It was a rollercoaster here… First free trial on elite when all features were unlocked then downgrade to a free plan, when needed to me invoice scanner and 25 ibank to sort out my income better were locked. Went for core, but still nothing changed at all… It was better to pay +6 euros in addition to 4 paid for core to get pro subscription. Much better now…
March 22, 2026
Reply from bunq
Hi Dirk 👋
Thank you for taking the time to rate us!
We're happy to hear you're enjoying the bunq Pro plan. We design our plans so everyone can find the right balance of features and value.
We're always aiming to provide our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼
Reply from bunq
Hi Etienne 👋
Thank you for taking the time to rate us!
We're glad you're enjoying the features of the bunq Elite plan. Regarding the eSIM data, you get 8GB free every calendar year. If you ever need more, you can easily top it up right in the app.
Here’s how:
1. Go to your Profile
2. Tap the eSIM button
3. Tap Add Data
4. Select your destination and plan
5. Tap Buy Data
6. Done ✅
We're always aiming to give our users a 5-star experience. If you have any suggestions, feel free to share them with us at support@bunq.com 🙏🏼
the sign-up took just 5 minutes
the sign-up took just 5 minutes with ID scan, and all hte features were there for 1 month... I didnt continue though, and now on free account, still ok, even if a bit stunted.
March 22, 2026
Reply from bunq
Hi Carlos 👋
We appreciate your feedback!
We're happy you enjoyed your one month free trial of bunq Elite to experience all our features. We know everyone’s financial goals are different and we're always working to ensure our features deliver great value across all our plans.
We're always aiming to give our users a 5-star experience. If you have any specific ideas on how we can make our plans better, we’d love to hear them! You can share your thoughts with us at support@bunq.com 🙏🏼
not bad not bad at all
I understand why people feel good about bunq. They're reliable with their services that each plan has, also they have s trong insurance and legit as any standard european bank, and it all that combined plus eveything is comfortably placed inside one app.I'm using it curently (registered my core account not long ago).
At the same time their support should work faster imho
March 22, 2026
Reply from bunq
Hi there 👋
Thanks for your detailed feedback! We're happy you're enjoying the bunq Core plan.
Our AI assistants are here to offer fast, friendly, 24/7 help and they’ll always check in with a human expert whenever needed. For situations where you need immediate assistance, our SOS chat is the fastest way to get help, with replies typically under 10 minutes. You can access this directly in the Support section on the app 📲
We're always aiming to provide a 5-star experience. If you have any other suggestions, feel free to share them with us at support@bunq.com 🙏🏼
Low interests for major currencies
Looks a little unfair that not globally used currencies receive a better rate... 8 currencies for saving accs, major ones like euro and dollar have only 2-3% rate
February 5, 2026
Reply from bunq
Hey, Yannick!
Thanks so much for the 4-star review! We're thrilled you appreciate our features.
Regarding the different interest rates, our MassInterest feature is designed to reflect the local market conditions and central bank policies for each specific currency. This is why the rates vary. We always strive to offer the most competitive MassInterest rate possible for every currency we support.
We’d love to earn that fifth star from you 🌟 We're always looking to improve, and we look forward to hearing any further suggestions you have via support@bunq.com 🌈
Learn through forums and tutotrials
A lot of features indeed, some of them are not obvious by design I think. I didnt know I could import data from other bank to have bunq analyzie it here for example, at all. Still not sure how to do that. I like that it shows what I spend on though, and that one is clear. Like, in the last year, I spent €1200 on dining out, which is a lot but my gf loves restraunts. . . . . . . For travel, I use this one now more so, still havent figured out all the use cases.
March 22, 2026
The way handled my payments
A++ no doubts about this! ! Easy, fast, with min participation from me.
March 22, 2026
Reply from bunq
Hey Guido 👋
Thank you for the 5-star review ⭐️
We’re happy to hear you're enjoying the app and having a great experience with us 🌈
App-first
app-first banking - feeling like I'm being AI-ed hahah jokes asid, like them very much
March 22, 2026
Reply from bunq
Hey Carsten 👋
Thank you for the 5-star review ⭐️
We’re happy to hear you’re having a great experience and enjoying our AI and travel features ✈️
Reply from bunq
Hey Lucas 👋
Thank you for the 5-star review ⭐️
We appreciate you recommending us and we're happy to hear you’ve had a great experience with us over the past two years 🌈
Reply from bunq
Hey there Bruno!
Thanks so much for the 4-star review! We're glad you're enjoying the great interest rate on your free account.
We know everyone's banking needs are different. That's why we've created a range of plans with different features to suit various lifestyles and budgets. You can check them all out here: https://www.bunq.com/plans
We’d love to earn that fifth star from you 🌟 We're always looking to improve and look forward to hearing any further suggestions you have via support@bunq.com 🌈
Finn
Their artificial intelligence is very underrated. I literally use it instead of chatgpt now.
March 22, 2026
Visa and mastercard cards
On my plan I could customize the usual visa or mastercard, to make it looking more unique. 100 euro to make it metal. It wasn’t cheap, but ngl it gave some status. But of course, it wasn’t the most appealing thing about having card there. Mostly I appreciated the security especially the rotating CVC that I can generate every time for each transactions. Must have feature
March 22, 2026
Reply from bunq
Hey there Olivier!
Thanks so much for the great 4-star review! 🚀 We're thrilled you're loving the unique, customizable cards and the security of the rotating CVC. It's awesome to hear you appreciate that must-have feature!
If you have any ideas on what we could do to reach that 5th star, we'd love it if you could share them with us at support@bunq.com 🙌
Dealing with right service
What bank will let you to withdraw freely 3 time per month from deposit!
March 22, 2026
Reply from bunq
Hey Roger! Thanks for the great 4-star review! 🚀
We're thrilled you're enjoying the freedom of being able to withdraw from your deposit account for free multiple times a month!
If you have any ideas on what we could do to reach those 5 stars, we'd love it if you could share them with us at support@bunq.com 🙌
core plan
bunt core is the best of all worlds. Cheap, and most things included... I got 60 euro in interest, and paid 20 euro in total so far. I have all the ibans I could need, I withdraw what I need, I have free atms, and even physical card was included for me too, for free, all personalized. worth the price, even if I didnt think so at first.
March 22, 2026
Reply from bunq
Hey there Ricardo!
Thanks for the amazing 4-star review! 🚀 We're so happy to hear you're finding bunq Core efficient and valuable for your banking needs.
If you have any ideas on what we could do to reach those 5 stars, we'd love it if you could share them with us at support@bunq.com 🙌
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