Cosy Couch Mattress Dog Bed - Large Don't often leave reviews but on this occasion felt it wholy necessary. Purchased on Wednesday afternoon arrived just after lunch time Thursday (next day). Sup... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Bunty Pet Products, we understand that pets are family. Since 2015, we've been crafting premium pet supplies designed for real life with real pets in mind. Our luxury pet beds are designed and handmade in-house here in the UK, ensuring exceptional quality that sets us apart. We offer a comprehensive range including snug dog beds, secure dog harnesses, reliable dog collars, cosy dog crates and covers, and pet grooming kits for muddy adventures. Every product is extensively tested and wagging-tail approved. We maintain incredible prices that make premium pet care accessible to all. All orders are delivered direct from our UK warehouse via trusted couriers with free delivery options. Our dedicated UK-based customer support team is available Monday through Friday, 8am to 4pm, ready to help with any questions. With nearly a decade of experience, we're here to support you and your beloved companion every step of the way.
Unit 1 St Mary's Industrial Park, Talbot Road, Newton, Hyde, SK14 4HN, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and dog loves his new bed, highly recommend to anyone
Got a harnesses for my husky he looks amazing fits him perfectly
Really happy with my purchase, both bed and lead super quality. Very happy doggy
Excellent quality at a great price. Fast delivery , Would highly recommend !
The beds are great quality and for the size and quality they are a bargain

Reply from Bunty Pet Products Limited
Missing item and they dealt with it straight away. The rest of the items made in UK and solid build. Highly recommended.
Thank you.

Reply from Bunty Pet Products Limited
First order went astray with delivery company . Sent out a new one .
It’s a lovely bed , well made and my pup loves it

Reply from Bunty Pet Products Limited
Easy to order, arrived on time and great products, my dogs love them , have had three beds from them now, they also wash great
Would definitely order from them again .

Reply from Bunty Pet Products Limited
great product great sevice

Reply from Bunty Pet Products Limited
Quick delivery, excellent prices.
Our German shepherd loves his raised bet with his blanket on it.
Good quality, easy to put together and easy to keep clean.

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited
I ordered from Bunty as it stated quite clearly on their website that it was next day delivery & I needed a couple of dog beds quickly, especially for our eldest dog who fell out of bed a couple of times & was at risk of injuring herself. I placed the order at around 6.30am on a Thursday morning, believing it would arrive on Friday. By the end of Thursday it was clear the order hadn't been despatched, so I tried to phone Bunty (the line disconnected after 3 or 4 rings) then messaged them to say that if it wasn't arriving on Friday, for them to cancel the order. But this request was ignored & the order despatched late on Friday. We'd already left to be away for the week by the time the order arrived on the Saturday so I had to purchase an alternative dog bed from Pets at Home. I therefore contacted Bunty again to state that the beds would be returned unopened & that Bunty should cover the return costs. They sent a link for me to use their return service but I found I had to pay for the return.
If the website had stated that next day delivery might be despatched within 24 hours of the order, then I either wouldn't have ordered or would've contacted them first to check if the beds could've been delivered on time. As it is, I've had to pay for the return & waited over 2 weeks for the refund due to being away when the order could've been cancelled as requested.
Ordering was easy and the delivery date provided was on time.
The bed was perfect. My dog now sleeps in her own bed rather than mine and is so comfortable.

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited
Fantastic quality product. Well made and very plush and obviously very comfortable for our two frenchies who give a paws up for their new bed! Highly recommended and at a great price too with quick delivery. What’s not to like!

Reply from Bunty Pet Products Limited

Reply from Bunty Pet Products Limited
I ordered 3 different beds for our dogs and didn't want to spend loads as they're destructive little *****! These beds were at a really good price and I was really pleased with the quality. I was kept informed regarding delivery, which was really quick.
Highly recommend this company for their dog beds, for the quality and the price.
I will definitely order from them again.

Reply from Bunty Pet Products Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.