Burd Ward Solicitors Reviews 289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Rated 5 out of 5 stars

My first time dealing with Burd Ward

Michaela & Caitlin at Burd Ward worked very hard for us in what turned out to be a very protracted purchase with numerous barriers coming from our sellers & their solicitors. They kept me fully informed along the way with all paperwork dispatched & actioned quickly. Didn’t think the purchase would beat the Stamp duty changes but it did. All in all very good experience with Burd Ward, who were recommended to me by my Estate Agents Harper & Wooods

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended conveyance

We used this solicitors when buying our house and I simply cannot fault the service, they are not local to us so all communications were via email, phone calls and mail, communication was prompt and efficient, all our queries were answered in a timely manner and all work was carried out in a satisfactory time scale. We would recommend this company to others looking for conveyance services.

March 17, 2025
Rated 5 out of 5 stars

Great service

Great service, buying and selling. All enquiries dealt with fast and efficiently- would definitely use again

March 10, 2025
Rated 5 out of 5 stars

Will writing service is excellent

Needed to re-write my will and was put in touch with Matthew Barlow via Clatterbridge and their free will writing service. Matthew was professional and efficient throughout. Explained all the options clearly and was led by me.
Everyone else I dealt with at Burd Ward were also very polite and helpful.
Would happily recommend.

March 12, 2025
Rated 5 out of 5 stars

Will revision.

I had a revised will prepared and completed. The whole process was done quickly and efficiently and the team were very helpful.

March 5, 2025
Rated 5 out of 5 stars

Michaela and her team at Burd Ward

Michaela and her team have worked hard to push the conveyancing of my property (the buyers solicitors moved at a slow pace).
It’s great to know that a professional team are working on your side ensuring the process is easy and seamless.
Thank you and well done to Michaela and all involved at Burd Ward

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had to get a charge removed in order…

I had to get a charge removed in order for my mortgage to proceed and they were able to get the charge removes within 24 hours! They also have certified many documents for me and are very quick, easy, completely hassle free and efficient! Also goes a long way that the staff are friendly and not miserable... Just a little thing, but as i said... Goes a long way!

February 26, 2025
Rated 5 out of 5 stars

Jane and Hannah were recommended to me…

Jane and Hannah were recommended to me by a friend, I had a completion date in mind due to moving my child to a different school and we managed to complete in two months, which is very quick for a house move in a chain. Hannah even assisted over Christmas and the New Year to ensure that we were on top of everything. Highly recommend.

January 30, 2025
Rated 5 out of 5 stars

Excellent Service – Highly Recommend

Jane at Burd Ward provided outstanding support during my house purchase. Despite the setback of my first transaction falling through, she handled everything with professionalism and reassurance, guiding me smoothly to a successful completion.

Her clear communication, attention to detail, and proactive approach made the process stress-free. She was always responsive and went above and beyond to ensure everything was handled efficiently.

I highly recommend Jane for anyone looking for a reliable and experienced solicitor. She made a difficult situation much easier and helped me secure my new home.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 👌

I will never be able to thank the team at Burd Ward enough. It's quite hard to put into words but I never thought I would have to go to family court and the impact this would have on me. From start to finish Burd Ward were able to guide and support me throughout the process, giving practical and legal advice and managing my expectations as well as emotional support and signposting, all whilst dealing with the other side for me. The result was that I was able to achieve what I believe to be a fair outcome. I have no doubt this was down to the team at Burd Ward and I'm so glad I went to the professionals.

I found it easy to communicate with the office and felt issues were dealt with efficiently and in a timely manner. Being located in Liscard meant it was easy to call into the office which was pleasant and friendly.

I would have no issues with recommending them to friends and family and have done already.

Many thanks again.

February 4, 2025

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