Burd Ward Solicitors Reviews 289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Rated 5 out of 5 stars

Professional, efficient, thorough service

From start to finish we couldn’t have been happier. Jayne Ashton came highly recommended to us and we totally agree! Excellent communication throughout our home conveyancing process. Always professional and approachable. We highly recommend this solicitors and would use again.

July 25, 2024
Rated 5 out of 5 stars

Micheala and Caitlin

Micheala and Caitlin, kept us completely upto date with our process of selling and buying . To the point of contacting us with updates even when out of office. I couldn't be more happier with the service from Michaela. They made our journey which at times were very stressful much easier .

July 31, 2024
Rated 5 out of 5 stars

Burd Ward Solicitors 10 out of 10

Burd Ward Solicitors were absloutly excellent we used them to complete on our first house and were extremely helpful throughout the process, not knowing what to expect they explained everything and were very professional!
Big thank you to everyone but especially Michaela who was our solicitor made the sale very easy and not stressful at all

July 30, 2024
Rated 5 out of 5 stars

Great solicitor for purchasing property

Great communication from solicitor and easy to get hold of by phone or email. Solicitor was on top of everything and pushed to get home move done as quickly as possible ensuring everything was in place.

July 12, 2024
Rated 5 out of 5 stars

Had a good experience with this…

Had a good experience with this solicitor, would always keep me updated on what’s happening, any changes etc either by phone or email, everything went smoothly with my purchase, will recommend them to people.

July 2, 2024
Rated 5 out of 5 stars

Professional and bubbly experience

Jane Ashton is fantastic, Jane made the purchase of our first house run as smooth as possible. Jane is easy to contact and will send you an update when required. She is bubbly and friendly and I would like to recommend her to anyone who is seeking a conveyancer, thank you Jane ❤️

June 29, 2024
Rated 5 out of 5 stars

Property Law Experts

Burd Ward are brilliant at property law. Martyn Green and Michael Ward deliver a professional, timely and cost effective service that ensured my property issue was dealt with successfully, as efficiently as possible.
Thanks.

June 12, 2024
Unprompted review

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