Burnetts Struth Reviews 69

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

My visit to their location was met with a friendly hello, how may I help you today approach. Avondale was there to take care of my request and did so with knowledge, efficiency and helpful suggestions... See more

Rated 4 out of 5 stars

The Officer's Sgian Dubh was the original military multi-tool, first commissioned for use in the Crimean War! Not only is this Sgian Dubh very well made, but is also fully functional. The only kn... See more

Rated 4 out of 5 stars

I always have a good experience when i shop at Burnetts Struth. The staff is friendly, knowledgeable, and helpful. I was disappointed that they no longer carried the item i was looking for... See more

Rated 4 out of 5 stars

I ordered an item for a gift and asked for it to be shipped to the recipient. When I got the notification for the shipment, the label had been created with the order to come to me, but it had the re... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Burnett's & Struth Scottish Regalia Ltd. is Canada's Premier Kilt Makers. We were founded over 50 years ago. Our retail store is located at 570 Bryne Drive, Barrie, Ontario, Canada. We carry a full range of Scottish and Irish products in store and online. We proudly carry top quality products made in Scotland and we manufacture kilts, custom jackets, skirts, sashes and more in house. We have been providing people all over the world with kilts for over 50 years and are the largest supplier to pipe bands and regiments across North America.


Contact info

3.9

Great

TrustScore 4 out of 5

69 reviews

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Rated 5 out of 5 stars

Ordering online

When they shipped the order, I received it the next day. It was well packed. I never saw such care taken. I will definitely order from Burnetts Struth again!

December 16, 2021
Rated 5 out of 5 stars

Excellent quality products and fantastic customer service.

Excellent quality products and even better customer service. Many thanks for your assistance with my online order, it arrived in time for Christmas and the item I ordered(Scottish made flask) is of the highest quality, very impressed! Thank you, I will order online again and will drop into your store too!

December 15, 2021
Rated 5 out of 5 stars

I ordered a kilt pin on 15 Nov 21

I ordered a kilt pin on 15 Nov 21. Having not received it after 10 days, phoned the store and discovered that item had been out of stock ,but a new shipment was rec'd and my item is now shipped and delivery was to be next day 26 Nov. On 01 Dec, item still not rec'd, called store again and Lisa advised that a duplicate will be sent , for 02 Dec delivery ,and I did receive it as promised. Very satisfied with the item and service, but not the delivery company.

December 5, 2021
Rated 4 out of 5 stars

Excellent product

Excellent product. Shipping and delivery was adequate but as a guest purchase there was no way for me to track the delivery. But it came! Somehow or other, it came just the same! How could it be so? It came with out ribbons! It came without tags! It came without packages, boxes or bags! It came in a pouch. Then, when finally, I set it free, it was the most beautiful tartan to me. - Quality product from a Quality retailer.

October 24, 2021
Rated 5 out of 5 stars

My order arrived quickly

My order arrived quickly, actually very quick considering I was informed that part of my order was only arriving on Monday to the store and I had the full order in my hands Tuesday. Everything was as described and top quality. I'll order again from Burnetts Struth

October 21, 2021
Rated 3 out of 5 stars

The website is difficult to navigate

The website is very difficult to navigate - trying to find a scarf that my family tartan meant I had to go to page 3 of the site to look for the scarf in terms of size. From there, the drop down menu lets you know they have multiples choices for you to choose from. I had to call the store to know how to order my clan pattern in a scarf otherwise I wouldn't have known.

Also the menu on the left bar has more information than the too drop down menu. That lead to the confusion.

Other than the site everything is great! I think the product is lovely! Thanks for doing this and good luck with everything!

October 19, 2021

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