Burrfection Store Reviews 1,267

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including knives, whetstones, and cutting boards, often highlighting their excellent craftsmanship and functionality. Many consumers also appreciate the competitive pricing, finding that the items offer great value. The ordering process is frequently described as smooth and efficient, with many people noting the detailed product information available. However, some customers also noted issues with delivery, including packages being held up in customs or requiring signatures, leading to delays. A few other people also felt that some products did not match their advertised specifications or had quality issues, such as bent knife spines or cheap-feeling handles.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are highly satisfied with... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting incredibly fast shipping,... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products. Many reviewers... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the good value, noting that the... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the smooth online ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives,... See more

Rated 5 out of 5 stars

When I got into knives, I found burrfection on YouTube and learned so much from watching his videos. I am happy to support someone like Ryky, who is very knowledgeable and kindhearted to be sharing hi... See more

Rated 5 out of 5 stars

Thank you. Arigato gozaimasu. We purchased a MASAKAGE YUKI GYUTO 240mm. It is the finest knife that we have ever owned. Function and form are harmoniously blended; high craft and artistry... See more

Rated 5 out of 5 stars

The Naru “Hatsukou Series” Aogami #2 Kurouchi 165mm Bunka with Ebony Handle is absolute perfection! Especially at the price point, can simply not be beat. It is mine and my wife's go to knife in the... See more


Company details

  1. Knife Store
  2. Home Goods Store
  3. Kitchen Supply Store

Written by the company

Burrfection Store sources knives from top Japanese craftsmen, and professionally designed sharpening products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I buy from Burrfection Store with Absolute Confidence

I buy products from Burrfection Store with great confidence. They carry a wide range of products, i.e.. knives, sharpening stones and cutting board. I don't have to shop and compare. If I buy a $400 knife from Burrfection Store, I can guarantee it's the best quality at that price-point. I have bought 4 knives, 4 soak type whet stones, 5 splash-n-go whet stones, and 1 cutting board from Burrfection website and rate all of those items 5 stars. You also can't beat the detailed information on each product. The only complaint I have, is inventory quantities. Out of Stock, is across all product lines, but says a lot about buyers confidence in quality and price-point. There are other websites with similar products and prices, Burrfection goes steps beyond with detailed information to help steer you with best prduct for your level or application. This store is much more than selling just knives and sharpening products. They pass on years of wisdom and knowledge to assist you with selecting the right item for your needs.

March 30, 2026
Rated 1 out of 5 stars

The shipment was returned by fedex and…

The shipment was returned by fedex and I was told it would be reshipped later. I tried contacting the store over there contact form and 2 separate emails and got no response whatsoever. I have no idea if and when my shipment will be sent and I haven’t received any communication over the last 2 weeks.

March 2, 2026
Rated 4 out of 5 stars

A great source for knives

I ordered online and everything went smoothly. I received a confirmation email and then a shipping notification. I was confused when I tried to track my order and was told that the shipper had canceled my order. Mt order arrived a few days later. I really like the knife I ordered and use it every day.

March 2, 2026
Rated 1 out of 5 stars

Very poor product, even at its low price.

I realize one of those knives only cost $99, but it was a mess. The spine was bent in two directions, seriously, and one side had been ground to death trying to make it look straight.
I was a fan of The Burr King and his videos, but I am extremely disappointed with this product, even at the price. I won't bother to send it back, but I will not re-order from your business. That knife should never have been shipped!!!

March 2, 2026
Rated 5 out of 5 stars

Stolen shipment replaced promptly

When I was receiving requests to review my purchase, I emailed I had not yet received my product. The did some research and discovered my package had been stolen while in FedEx custody (!). They sent me a replacement quickly.

February 26, 2026

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