Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... See more
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My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... See more
Company replied
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... See more
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to s... See more
Company details
Written by the company
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Contact info
Westgate Shopping Centre, , OX1 1TR, Oxford, United Kingdom
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
3.4
Average
234 reviews
Hasn’t replied to negative reviews
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Reply from Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Love this shop
Love this shop! They were great throughout the whole process. I live in the US but shipping was quick, easy and fairly priced. They were great communicators, as well, as I did have a question or two. Highly recommend!
May 5, 2021
Reply from Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Reply from Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Unfortunately neither garment fitted I…
Unfortunately neither garment fitted I sent them back today. They arrived well packaged. I appreciated the little bag you included, I hope to do business with you at a latter date.
May 1, 2021
Reply from Burrows & Hare
Sorry we could not be of service this time, hope to see you again soon though and hopefully we'll be able to help you next time.
Reply from Burrows & Hare
Glad we could be of service! Hope to see you again soon.
Very efficient
April 29, 2021
Reply from Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Reply from Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Brilliant company to order equipment from
Excellent service and delivery. The item I bought is well made and very sturdy.
April 28, 2021
Reply from Burrows & Hare
Thank you, glad that we could be of service, and we hope to see you again soon.
Polite and quick service
I received a nice email acknowledging receipt of order promptly and my jacket was with me inside of 2 working days. Well presented in a box. And the jacket is great!
April 16, 2021
Reply from Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
Great customer service
April 12, 2021
Reply from Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
Reply from Burrows & Hare
Thank you, glad we could be of service, hope to see you again soon!
very quick delivery and lovely packaging
April 10, 2021
Reply from Burrows & Hare
Glad we could be of service, hope to see you again soon!
Really happy with the purchase
Really happy with the purchase, great quality and just feels like I'll have the cardigan for a very long time.
April 8, 2021
Reply from Burrows & Hare
Glad we could be of service, hope to see you again soon!
Excellent customer service
Excellent customer service!
-Phoned to ask for exact measurements on an item and they were more than willing to measure whilst on the phone!
100% would shop with them again
April 7, 2021
Reply from Burrows & Hare
Glad we could be of service, we aim to please, hope to see you again soon!
Reply from Burrows & Hare
Glad we could be of service, hope to see you again soon!
Reply from Burrows & Hare
Glad we could be of service, see you again soon hopefully !
Very speedy delivery
Very speedy delivery, ordered the Oliver Spencer shirt from the sale late on Saturday, it arrived on Tuesday. The shirt was excellently packed with a complimentary perfume sample. Very good quality product at an excellent price.
March 30, 2021
Reply from Burrows & Hare
Glad we could be of service, hope to see you agin soon !
Product looks great
Product looks great, can’t wait for dad to see it on his 60th birthday
March 30, 2021
Reply from Burrows & Hare
Glad we could be of service and we hope he likes it too! See you again soon
Good service
Good service, no problem with online order. When one of items could not be provided, Daisy rang to explain and discuss a substitute. All very efficiently done.
March 29, 2021
Reply from Burrows & Hare
Glad we could be of service, hope to see you agin soon !
Quick service
Quick service. Top quality trousers and a little free gift of cologne:-) very impressed
March 28, 2021
Reply from Burrows & Hare
We're very pleased that we could be of service, see you again soon hopefully!
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