Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... See more
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My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... See more
Company replied
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... See more
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to s... See more
Company details
Written by the company
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Contact info
Westgate Shopping Centre, , OX1 1TR, Oxford, United Kingdom
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
3.4
Average
234 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service. I ordered from Australia and even tho it was my fault they were so good to fix it and my step was very happy with the wallet. Thanks again
October 8, 2021
Super fast delivery and great quality
October 6, 2021
Brilliant service
Brilliant service, excellent products. Had a delivery as unfortunately can't get to Oxford at the moment
September 14, 2021
Fast delivery
September 13, 2021
The delivery was excellent
The delivery was excellent
Very fast but unfortunately the chinos were overpriced as they are less in store than online plus I found very similar for half the price from another store
September 8, 2021
Easy to order and prompt delivery.
September 3, 2021
Perfect picnics and for lunch al desko
Such a versatile bag. We do lots of walking and picnicking and cones in so useful. Every time we are with others they comment on its loveliness and handiness. Use for work lunches too.
It’s perfect and just what I was looking for. Well made and nicely packaged in arrival of thinking of it as a present. Plastic free too.
Go on. You know you want to 😘
August 29, 2021
Quality Clothing!
Very easy to order from the website. Lovely, well made clothes, excellent prices in the sale and a bit more off with an introductory offer from a Guardian Eco supplement. Friendly communication from the shop and super fast delivery. I am very happy with my purchase and would definitely shop with Burrows & Hare again.
August 19, 2021
Great service truly sound products
Great service: they called as the use I ordered was sold, offered an alternative that was better fit so very happy here, and comfortable and stylish!
August 14, 2021
High Quality Product and Quick Delivery
I’m so happy with my order, it came incredibly quickly. I would definitely recommend!
August 12, 2021
Would recommend
Really nice products and good communication throughout process (thank you Daisy!).
August 6, 2021
Great product - Delivery was slow
Great product, easy to Order, but took a long time to deliver.
Ordered on 24th July, Arrived 2nd August.
August 2, 2021
Reply from Burrows & Hare
Hi Derrick, Sorry to hear that your order took some time for it to arrive, we have recently been experiencing some issues with our DHL couriers as they have been experiencing some difficulties with drivers due to them being pinged on the new NHS app. Normally we use a next day delivery service even on all of our free delivery purchases, but some have taken a little longer of late due to these experiences but we hope that this has now been resolved. Once again please do accept our sincerest apologies in this matter.
Good clobber
Always good service, nice gear and even with free delivery you get your stuff fast, will keep buying stuff here.
July 29, 2021
Reply from Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
Excellent service.
Prompt delivery. Items as described. Out of stock item was replaced with higher value item and note explaining substitution was included. Very happy with the service.
July 28, 2021
Reply from Burrows & Hare
Thank you, glad to hear that we could be of service, hope see you again soon !
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