We have just hired a bouncy castle and soft play package for a third birthday party and were so impressed with the service! All communication with Orron was timely, professional and helpful. I knew... See more
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What a pleasure to deal with this company, professional,punctual and Tom & Harry who delivered the castle absolute gents. Castle/slide was perfect size and our Granddaughters absolutely had such a goo... See more
Couldn't have asked for more. Fantastic correspondence from start to finish. Great price. The equipment was fantastic quality and so well looked after. The children had an amazing time and we're all e... See more
Company replied
Absolutely amazing. Orron provided us with a great package which meant all children of all different ages had such a fabulous time, and were kept entertained for the whole party. We will defini... See more
Company replied
Company details
Information provided by various external sources
Bury Soft Play is a family-run, mobile, Premium Soft Play hire business based in the heart of Bury St Edmund's, Suffolk. Our company specialises in providing professional and safe soft play and inflatable equipment for children aged between approximately six months and 10 years old. We also run local soft play and stay sessions, find out more in our Toddle-in Play Sessions Section. The equipment and sessions are designed to challenge children’s imaginations while building and improving many key areas of development, including gross motor skills, numeracy, and problem solving. Additionally, the sessions promote children’s social and linguistic development and encourage communication. Nothing means more to us than our children's safety, which is why we at Bury Soft Play, create a package that understands your requirements. All items are cleaned after use and sterilised before we hire them out to you, with a children friendly solution. Safety mats are also included with every hire. These are manufactured to the highest standards, are 100% non toxic and are ammonia free. We only purchase from reputable UK companies with our mats being locally sourced from one of the UK's leading safety mat suppliers. All Staff are DBS checked and we hold Public Liability Insurance of £5 million.
Contact info
United Kingdom
- 01284 628724
- info@burysoftplay.co.uk
- burysoftplay.com
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I used bury soft play for my sons first…
I used bury soft play for my sons first birthday and was very happy with the service the soft play was excellent and they was all very friendly. Thank you very much for making my sons party perfect

Reply from Bury Soft Play
Fantastic service
Fantastic service, owner couldn’t have been more helpful in recommending the right party package for a 5 year old. Wiggle cars were a huge hit. Would definitely recommend.

Reply from Bury Soft Play
1st Birthday Party
Such a lovely guy, very helpful and tries his best to cater for everyone! Will definately use again. Great value for money as he traveled to Cambridge set up and packed up at the end of the event. He beat the companies even located in Cambridge for price. All the equipment is lovely and clean and looked great!
All the best and Good luck with the future!!

Reply from Bury Soft Play
Would highly recommend
Would highly recommend. Very professional and the kids absolutely loved the equipment.

Reply from Bury Soft Play
Really excellent company
Really excellent company. Orron was a pleasure to deal with. Easy to communicate with. Great value for money. The other parents thought it was great and so did the different ages of children.

Reply from Bury Soft Play
Absolutely amazing
Absolutely amazing. Orron provided us with a great package which meant all children of all different ages had such a fabulous time, and were kept entertained for the whole party.
We will definitely be using Bury soft play again.
Big thanks to Orron for all his help in making our daughters 1st birthday very special.

Reply from Bury Soft Play
Absolutely brilliant!
Absolutely brilliant! Kids absolutely loved it, so did the adults hehe! Most definitely booking again in the future! Thank you ever so much!!

Reply from Bury Soft Play
Would highly recommend bury soft play
Would highly recommend bury soft play. Orron was very friendly and professional. He arrived on time to set up/clear away the soft play at my son's party. He was very good at keeping incontact via email and he provided me with a soft play package suitable for 1 and 2 year olds which they all loved. It was a great party.

Reply from Bury Soft Play
We highly recommend Bury Soft Play
We highly recommend Bury Soft Play, communication throughout was brilliant, and this was very much appreciated on the day of our daughters party when it snowed, this was not an issue for them as they rang first thing to say that they would still be there! We had a varied age of children attending and all were well catered for and throughly entertained with the equipment provided, thank you again for a superb party!

Reply from Bury Soft Play
Thankyou
Great service with great products and all very clean, the couple who set up was both lovely! We would definitely recommend

Reply from Bury Soft Play
Excellent for kids birthday party
Excellent for kids birthday party, children of all ages enjoyed! Would highly recommend to anyone thinking of using.

Reply from Bury Soft Play
Fantastic set up
Fantastic set up, the children loved all of it. Thanks so much x

Reply from Bury Soft Play
Excellent service
Excellent service. Really flexible to my needs and my constant change of mind. The babies loved it and didnt leave the soft play the whole party. Everything was clean and great condition and i would definitely recommend them.

Reply from Bury Soft Play
Fantastic soft play party
Great communication up to the event and turned up on time to deliver and pick up! Great soft play for my little boys party! He had a great time!! All the kids really enjoyed it!!

Reply from Bury Soft Play
Fantastic service, great price. Very happy
We booked some soft play and bouncy castle for my son's 1st birthday party. There were loads of children aged 1-14 years and every one of them had a brilliant time. Fantastic service and good communication, and all at a great price. Very happy. Many thanks.

Reply from Bury Soft Play
Absolutely first class service
Absolutely first class service. The equipment was clean and all the kids, of all ages loved playing. everyone had such a great time. Best of all, the parents got to relax. The staff/owners were so friendly and helpful, nothing too much trouble. would recommend in a heartbeat.

Reply from Bury Soft Play
Really great service
Really great service, quick efficient and easy to work with - great communications and value for money. All loved the bouncey castle at oir wedding and all went smoothly :-) Thank you.

Reply from Bury Soft Play
Bury Soft Play came to the rescue with …
Bury Soft Play came to the rescue with less than a weeks notice,and were able to provide a great play package. Great communication and completely stress free!! I would highly recommend them to anyone. Great company!!

Reply from Bury Soft Play
Great service and lovely clean …
Great service and lovely clean equipment. Highly recommend

Reply from Bury Soft Play
Brilliant first class service
Brilliant first class service, lovely staff, good value for money.
Will definitely be using again.

Reply from Bury Soft Play
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